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#1
Haven't gotten windows updates in years
Hello, I'm new here, so I'm sorry if I'm posting this in the wrong place. Just a warning, I really don't know too much about computers. I'm posting this because my parents really don't know how to get around a computer at all.
Okay with that aside I'm gonna get to the problem.
About a year and a half ago, my wifi (drivers?) stopped working. I talked to my dad and we agreed to shove the windows recovery disk in the computer (Sony VAIO windows 7 laptop, if you're wondering). After the recovery disk did its thing, we always got this "genuine windows software" message that pops up telling us we have illegal windows. We tried to ignore it but after that message came up we never got windows updates again. We didn't really care, windows 7 worked fine for my gaming hobby, and for my parents work/emails.
( Of course, since I picked up gaming (minecraft mostly) I also picked up a ton of viruses. Like tons. I have malwarebytes and adwcleaner and they mostly get rid of the bad stuff. This paragraph is in bracets because I'm not sure if it directly corrolates with the issue )
So if we don't get windows updates, we don't get windows ten. It's kinda something my family's really been looking forward to.
As system restore (like reverting to how our computer was four years ago) isn't possible because we have all the family pictures and stuff on the computer.
I just want to know how to stop the "Genuine Windows Software" message and be able to get windows 10.
Any help is appreciated.
Note: We DID have legit windows before the incident.
Last edited by Boozad; 16 Aug 2015 at 05:36.