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Start up screen frozen after installing windows 10
Hi,
Can someone please suggest a solution:
I've a sony laptop cum tablet (ultra book) with intel core i7 processor. I updated to Windows 10 today (previous version Pro windows 8). The install was successful but after the install my start up screen started flickering. I shut down and restarted the laptop and now the opening screen is frozen at the log in page which says- 'fast access, face recognition'. The camera is also not working to recognize the face. I'm also not able to log in manually. (I used to have face recognition mode with pro windows 8)
The laptop is not shutting down any more and don't accept alt+cont+delete command.
Kindly suggest.
Regards