Windows Update Failure

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  1. Posts : 6
    Windows 10 Home
       #1

    Windows Update Failure


    Since May, My Laptop has been unable to use cumulative updates (80070002). I've tried the Update troubleshooter, sfc (found nothing), dism (found nothing), media creation tool (8007042b), fresh windows os install (1909 and 2004) and reset (both are unable to install or reset).

    I checked the cbs.log and noticed that there is a servicing stack error (80070490) and package error (800f0805) and a warning of duplicates. I'll post it here.

    Lenovo laptop G50. Windows 10 Home 64bit V.1909 build 18363.836
      My Computer


  2. Posts : 149
    Windows 11 Pro
       #2

    Had a similar problem the other day with a client's laptop (the issue was KB4571756. No DISM cleanup or reset update tool made a difference.

    Finally I did an in-place upgrade using this and it upgraded Windows as if it was a full installation only it was a simple upgrade. All his data/apps were intact:

    Create it on UUP dump (feature update option):
    Feature update to Windows 10, version 2004 (19041.508) amd64

    Hit next twice then choose Download and convert ISO. Uncompress the ZIP file but first make sure it's not blocked. Make sure to right click on the file(s) you just downloaded, go to Properties, then hit Unblock from the bottom right as it may be blocked since it was downloaded from the internet, if you don't do this before you run the file or extract it, then it may not install correctly.

    Run the tool, it will download all the necessary files then make the ISO for you. Extract the ISO (WinRAR/7-ZIP can do this and run setup.exe to start the upgrade
      My Computers


  3. Posts : 43,010
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #3

    fresh windows os install (1909 and 2004) and reset (both are unable to install or reset).
    Hi, it seems very odd you can't install either of these. Please clarify the exact sequence used including how you created the bootable disk. and the precise error message received.

    Please confirm you are familiar with performing a clean install and did this to unallocated space, deleting any existing Windows partitions.

    For reference:
    Clean Install Windows 10




    Have you checked your disk and RAM?
      My Computers


  4. Posts : 6
    Windows 10 Home
    Thread Starter
       #4

    dalchina said:
    Hi, it seems very odd you can't install either of these. Please clarify the exact sequence used including how you created the bootable disk. and the precise error message received.

    Please confirm you are familiar with performing a clean install and did this to unallocated space
    I used this page actually Repair Install Windows 10 with an In-place Upgrade. It simply says that Windows instillation has failed, no error code.

    deleting any existing Windows partitions
    What do you mean by this?


    Have you checked your disk and RAM?
    Why do I need to do this?
      My Computer


  5. Posts : 43,010
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #5

    Thank you so much for your replies and questions.

    You mentioned even a clean install 'fresh install' had failed.

    deleting any existing Windows partitions.
    For reference:
    Clean Install Windows 10
    If you had read that tutorial you would see that you delete any existing Windows partitions and install Windows to unallocated space.

    Think about it.

    Do you want redundant partitions taking up disk space? Do you want leftover bits of old Windows installations? Besides which such partitions might give rise to problems when upgrading.

    Have you checked your disk and RAM? Why do I need to do this?
    Why is your PC failing on basic operations?

    Have you done ANYTHING to check the absolute basics?

    Good luck.
      My Computers


  6. Posts : 6
    Windows 10 Home
    Thread Starter
       #6

    dalchina said:

    Why is your PC failing on basic operations?

    Have you done ANYTHING to check the absolute basics?

    Good luck.

    I don't know since I'm not that savvy in this department. I probably have checked, I'm genuinely not sure. You can probably give me a little more information instead of sounding condescending (I don't think you are but you're coming across as such).
      My Computer


  7. Posts : 43,010
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #7

    Your questions indicated you were unconvinced such tests were appropriate and did not ask how to do this.

    I don't know what sort of disk or disks you have.

    The best, most explicit and instant analysis I know of and I recommend this time and again is Hard Disk Sentinel (trial) - SSDs too. Crystal Diskinfo (free) - often mentioned- simply reads the SMART parameters.

    However, it seems you can't install an O/S.

    That leaves you 2 options.

    a. Create and boot from a live boot disk such as
    Kyhi's live boot disk
    Bob.Omb's Modified Win10PEx64 - Best Rescue Disk 2018
    or
    Bob Omb's boot disk
    Bob.Omb's Modified Win10PEx64 - Best Rescue Disk 2018
    (Google those).
    These can be used to boot your PC into a Win 10 environment. However you can then only use either the utilities on the disk, or truly portable programs on a flash drive.

    b. Remove the disk from the PC, put it in a caddy and connect it as a USB disk to a working PC and thus test it.

    RAM: Tutorials section - search for memory
    Run Windows Memory Diagnostics Tool in Windows 10
    MemTest86+ - Test RAM
      My Computers


  8. Posts : 7,607
    Windows 10 Home 20H2
       #8

    dalchina said:
    However you can then only use either the utilities on the disk, or truly portable programs on a flash drive.
    I am now running Windows PE. I have just downloaded and installed AOMEI Partition Assistant Standard Edition.
      My Computer


  9. Posts : 23,283
    Win 10 Home ♦♦♦19045.4355 (x64) [22H2]
       #9

    Dscafe said:
    I don't know since I'm not that savvy in this department. I probably have checked, I'm genuinely not sure. You can probably give me a little more information instead of sounding condescending (I don't think you are but you're coming across as such).

    Translation...

    If Windows 10 itself isn't stopping an In-place upgrade, then it might be the SSD or HDD that is stopping it.

    It's very hard to stop an in-place upgrade. That's why we recommend it so often. It pretty much re-installs Windows 10, but keeps all your programs and data... intact.

    There's not much that can stop an in-place upgrade OR a clean install, other than a hardware problem. And out of all the possible hardware problems... it's usually the SSD or HDD that's failing.
      My Computer


  10. Posts : 43,010
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #10

    Matthew Wai said:
    I am now running Windows PE. I have just downloaded and installed AOMEI Partition Assistant Standard Edition.
    Could you explain how you can install a program having booted your PC from a live boot disk please?
      My Computers


 

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