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Windows 10 new feature 2004 - Crashes
I have Lenovo E490 and I got a notification in windows update that a new windows 10 install and update feature 2004 is waiting, the first time i did, it corrupted install and it asked me bitlocker, after I fixed it, unsure if this feature was the cause, I have installed new feature and then my windows crashed while configuring and crashes at (See attached)
with Stop code: SYSTEM SERVICE EXEPTION
what failed: MFEHIDK.SYS
Now I when I go to advanced and whatever I do like 1. command prompt 2. Restore 3. Uninstall feature it is asking me windows password which it does not accept. Any help will be appreciated and I have many applications running and do not want ruin many months of data for Microsoft blunders
1. I tried to put in the backupimage drive and in advance option wanted to boot from USB ( not boot manager) it does not work, it goes back into windows
2. I created a USB linux bootable drive and used boot manager, it detects the USB, but when I select and " Enter" the selection goes back to inbuilt
Please can you help me to the Command Prompt so that I get rid of password as per the instructions available in net.
Any help is appreciated, I called lenovo and microsoft both wanted me to do factory reset with files .. very last resort
Your help will be greatly appreciated.