Problem with Windows 10 update

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  1. Posts : 7,607
    Windows 10 Home 20H2
       #171

    I have a mere 6 GB of RAM, more than enough.

    PS Thanks for the rep!
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  2. NE5
    Posts : 146
    Windows 10 (ex Windows 7 home)
    Thread Starter
       #172

    you're welcome, thanks for the help

    - - - Updated - - -

    Matthew, just a quick question pse.

    If you have the same processor as me, do you have the same sound setup ? I have realtek, and before I could access the equaliser etc to suit what I wanted, but now all that has gone, its just volume controls ?
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  3. Posts : 4,804
    Windows 10 preview 64-bit Home
       #173

    NE5 said:
    you're welcome, thanks for the help

    - - - Updated - - -

    Matthew, just a quick question pse.

    If you have the same processor as me, do you have the same sound setup ? I have realtek, and before I could access the equaliser etc to suit what I wanted, but now all that has gone, its just volume controls ?
    Follow this route and run RtkNGUI64.exe . If it works then create a shortcut on your desktop.
    Problem with Windows 10 update-screenshot_2.png
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  4. Posts : 7,607
    Windows 10 Home 20H2
       #174

    NE5 said:
    I have realtek, and before I could access the equaliser etc to suit what I wanted, but now all that has gone, its just volume controls ?
    Have you installed a Realtek audio driver? I have Realtek ALC887 but have never installed an audio driver, so I have no RtkNGUI64.exe.

    H81M-PLUS Driver & Tools | Motherboards | ASUS Hong Kong

    NE5 said:
    before I could access the equaliser etc to suit what I wanted
    I had to think for a while before I could understand that your above "before" means "previously".
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  5. NE5
    Posts : 146
    Windows 10 (ex Windows 7 home)
    Thread Starter
       #175

    thanks to both of you, I'll give it all a try, so far all the installations etc are going well.

    Its like a new broom, and I'm just putting back the bookmarks and programmes etc that I want, with everything backed up regardless. Like having a new PC.

    I don't know what to do about word packages though, which I've started in another section.

    Sorry about the "before", I tend to type sometimes in slang type talk as I'm thinking.
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  6. NE5
    Posts : 146
    Windows 10 (ex Windows 7 home)
    Thread Starter
       #176

    I don't have a Realtek folder on the computer now, consequently I don't have that exe file. This is the Realtek site, the 258MB file seems to be the one.

    PC Audio Codecs > High Definition Audio Codecs Software - REALTEK

    Alternatively, as Matthew says, if that link works for him, then maybe it would work for me ?

    There are lots of sites that discuss this driver, among them is a microsoft one.

    https://answers.microsoft.com/en-us/...0-1aaf0f1841ed

    and this

    How to Reinstall Realtek HD Audio Manager for Windows 10 - Driver Easy

    - - - Updated - - -

    Problem with Windows 10 update-realtek-files-windows-7.png

    this is taken from my portable hard disk, backups of my old windows 7/10 home edition.
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  7. Posts : 7,607
    Windows 10 Home 20H2
       #177

    NE5 said:
    Alternatively, as Matthew says, if that link works for him, then maybe it would work for me ?
    I have never installed a Realtek audio driver since I clean installed Windows 10, so I don't know whether it works.
      My Computer


 

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