1.    13 Aug 2015 #1
    Join Date : Jul 2015
    Posts : 9
    Windows 10 Pro 64-bit

    And the issues continue...


    Okay, So I have managed to upgrade to Win 10 a total of 6 times now, each time I have had to revert back to 7 due to the same set of issues .


    • Even though I am the 'Owner' of the C:/ drive, I cannot write to it, unless the program I am using (notepad for example) is running as Administrator.
    • All of my Office Icons have changed to the default (White file) Icon, this has also affected Adobe and iTunes.
    • If my PC has to be restarted for any reason, then it does not come back on, after the loader screen, I am presented with 2 blank (black) screens and no mouse pointer or anything, I have even left it sat like this for a few hours to see if it came on, but no luck at any time.
      • In relation to the above issue, when Windows tries to do a startup repair, it fails every time.
      • Booting in safe Mode or any other mode also results in the Blank screen issue.


    At the minute, I just don't know what is the best solution, I am reverted back to 7.1 (again) and it looks like I will have to remain this way.

    Does anyone know if a clean install is the best route to take, also, is the upgrade route via Windows 8 a smoother path?
      My ComputerSystem Spec
  2.    13 Aug 2015 #2
    Join Date : Jul 2015
    Posts : 212
    10 (Free upgrade)

    When you upgraded to Windows 10 was it activated?
      My ComputerSystem Spec
  3.    13 Aug 2015 #3
    Join Date : Jul 2015
    Posts : 9
    Windows 10 Pro 64-bit
    Thread Starter

    Yes TeacherMark.

    It showed as activated in the settings.
      My ComputerSystem Spec
  4.    13 Aug 2015 #4
    Join Date : Oct 2014
    Posts : 940
    Windows 8.1, Win10Pro

    Quote Originally Posted by richrd gale View Post
    Does anyone know if a clean install is the best route to take, also, is the upgrade route via Windows 8 a smoother path?
    If you do a clean install on a PC that has never been Upgraded to Win10 and activated, it will NOT activate -- period. MS has changed their activation scheme and is not allowing folks to enter an existing Win7/8/8.1 key to activate Win10.

    The route from Win8/8.1 appears to be smoother -- from the much lower rate of folks posting serious problems with their PCs after upgrading to Win10. I have two Win7 machines and in both cases, the Win10 Upgrade failed -- leaving one in an unusable state (so much for rollback!). And, the HP forums are full of folks experiencing similar problems with their HP laptops that came preinstalled with Win7.
      My ComputerSystem Spec
  5.    14 Aug 2015 #5
    Join Date : Jul 2015
    Posts : 212
    10 (Free upgrade)

    Yes TeacherMark. It showed as activated in the settings...
    Go ahead with the clean install. There's no need to enter a key this time.
    Just click 'Skip this step.' when prompted for the key.

    ...also, is the upgrade route via Windows 8 a smoother path?
    Yes, generally speaking, the upgrades from Windows 8.1 are less messy than from Windows 7.

    Another option for you would be to back up your files and programs and do a clean install of Windows 7.
    Make sure it activates again, then upgrade.
    That will minimize any nasty side effects the upgrade process to Windows 10 might have.
    I have upgraded from Windows 7 (clean installs) without any problems.
    I even did it on a crappy old netbook I had mothballed!
      My ComputerSystem Spec
  6.    14 Aug 2015 #6
    Join Date : Sep 2014
    Nashville, TN
    Posts : 3,143
    Windows 10 Pro

    Quote Originally Posted by richrd gale View Post
    Even though I am the 'Owner' of the C:/ drive, I cannot write to it, unless the program I am using (notepad for example) is running as Administrator.
    Chances are, you have special permissions that were set on this folder before you upgraded. Those permissions are still pointing to your old OS's user permissions, so you need to reset them.

    Quote Originally Posted by richrd gale View Post
    All of my Office Icons have changed to the default (White file) Icon, this has also affected Adobe and iTunes.
    Sounds like a standard icon cache rebuild issue.

    Quote Originally Posted by richrd gale View Post
    If my PC has to be restarted for any reason, then it does not come back on, after the loader screen, I am presented with 2 blank (black) screens and no mouse pointer or anything, I have even left it sat like this for a few hours to see if it came on, but no luck at any time.
    This sounds like it may be a BIOS issue. You might want to make sure your computers bios is up to date? Is it an older computer with an older BIOS or is it a UEFI computer?

    You might just be better served doing a clean install.
      My ComputerSystem Spec

 


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