Can't install Cumulative Updates for v1909

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  1. Posts : 329
    Windows 10 x64 v2004 OS Build 19041.804
       #1

    Can't install Cumulative Updates for v1909


    So, I've been unable to install Cumulative Updates for v1909. It completes downloading, runs a for a while and then fails with error 0x8e5e03fa. I've not had problems installing feature updates or cumulative updates for previous builds. I'm open to suggestions. I'm also wondering if I can just manually install/upgrade to build 2004 to get past this when it becomes available?
      My Computer


  2. Posts : 25,076
    10 Home x64 (21H2) (10 Pro on 2nd pc)
       #2

    Victek said:
    ... wondering if I can just manually install/upgrade to build 2004 to get past this when it becomes available?

    Wouldn't recommend that, there are still some initial bugs to iron out in 2004 (minor ones, but bugs all the same).


    For the update problem, try the Windows Update Troubleshooter first. If that fails, you could reset windows update using this tutorial.

    Reset Windows Update in Windows 10
      My Computers


  3. Posts : 329
    Windows 10 x64 v2004 OS Build 19041.804
    Thread Starter
       #3

    Bree said:
    Wouldn't recommend that, there are still some initial bugs to iron out in 2004 (minor ones, but bugs all the same).
    For the update problem, try the Windows Update Troubleshooter first. If that fails, you could reset windows update using this tutorial.
    Reset Windows Update in Windows 10
    Thanks for the link. I tried creating that batch file from instructions on a different site, but it didn't work. I'll download it and try the "reset" again.

    - - - Updated - - -


    So I ran the batch file to reset Windows Update and tried to install

    "2020-05 Cumulative Update for Windows 10 Version 1909 for x64-based Systems (KB4556799)"

    and it failed again with error code 0x800f0988
      My Computer


  4. Posts : 565
    Windows 10 Professional 64-bit
       #4

    You didn't say if you tried Bree's advice "For the update problem, try the Windows Update Troubleshooter first"? In order to be clear can you confirm if you did try it and if it worked? We can then discount it if it didn't work.
      My Computers


  5. Posts : 329
    Windows 10 x64 v2004 OS Build 19041.804
    Thread Starter
       #5

    wiganken said:
    You didn't say if you tried Bree's advice "For the update problem, try the Windows Update Troubleshooter first"? In order to be clear can you confirm if you did try it and if it worked? We can then discount it if it didn't work.
    I just ran the troubleshooter for a second time. It found and fixed a couple of things and then said to retry the update which I did. It failed again with this message:

    "2020-06 Cumulative Update for Windows 10 Version 1909 for x64-based Systems (KB4560960) - Error 0x800f0988"
      My Computer


  6. Posts : 35,560
    Win 10 Pro (21H2) (2nd PC is 21H2)
       #6

    Hi, you could try Tweaking.com's free repair tool (Google); selecting only the relevant repair (Windows Update).
    It's cautious- observe the preparatory stages. It has helped some.

    You could try an in-place upgrade repair install which keeps all progs and data - tutorial available- you'll need an iso file for build 1909 (freely downloadable).
      My Computers


  7. Posts : 329
    Windows 10 x64 v2004 OS Build 19041.804
    Thread Starter
       #7

    dalchina said:
    Hi, you could try Tweaking.com's free repair tool (Google); selecting only the relevant repair (Windows Update).
    It's cautious- observe the preparatory stages. It has helped some.
    I didn't think of the Tweaking.com tool. I already have that installed. I'll give it a try next.

    - - - Updated - - -

    Ran the Tweaking.com Windows Repair to specifically fix Windows Updates. After rebooting back to normal mode I ran the Cumulative Update for v1900. It failed again:

    (KB4560960) - Error 0x800f0988
      My Computer


  8. Posts : 35,560
    Win 10 Pro (21H2) (2nd PC is 21H2)
       #8

    Manual download links follow the main tutorial:
    KB4560960 CU Win 10 v1903 build 18362.900 and v1909 build 18363.900

    Have a look at your update logs:
    Read Windows Update Logs in Windows 10

    For some insight and explanation of the error number see:
    Windows 10: KB4551762 causes error 0x800f0988/0x800f0900 | Born's Tech and Windows World
      My Computers


  9. Posts : 75
    Windows 10 Pro
       #9

    I was having a different error than you, but still could not get any updates to work without failing after download - whether through Windows Update or downloading from the Catalog and doing it locally. After trying many people's lists of how to reset Windows Update, I finally did the Repair Install Windows 10 with an In-place Upgrade Installation & Upgrade by Shawn Brink. Other than going in and turning off Defender and the Firewall just in case to speed things up when it was "Getting Ready" (this step took about 2 hours for me), this worked flawlessly. I went from a busted 19041.264, to a repaired 19041.84. I was then able to go into Windows Update, and about five updates installed perfectly including the May and June cumulative updates. Just a suggestion if you run out of ideas, I had!
      My Computer


  10. Posts : 35,560
    Win 10 Pro (21H2) (2nd PC is 21H2)
       #10

    yep- suggested in #6
      My Computers


 

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