Fresh Install of windows 10 Pro - Windows updates Error 0x800f0982

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  1. Posts : 9
    windows 10 pro
       #1

    Fresh Install of windows 10 Pro - Windows updates Error 0x800f0982


    I have just moved over from Windows 7 to Windows 10 Pro and I am trying to get it to download and install the Cumulative updates.

    I have gone through and tried to manual install the following but none of them seem to wait to go on.

    kb4552152 All Ready install
    kb4550945 The Following updates were not installed
    kb4556799 The Following updates were not installed


    so I have came here for help, I have done the normal stuff like, deleting the SoftwareDistribution folder. Starting and stopping services,

    at this moment I have no AV or Malware software as it is out of the box OS.

    the OS is MS Windows 10 Pro Version 1909 (OSBuild 18363.592)
      My Computer


  2. Posts : 42,901
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #2

    Hi, you can try running the Windows Update Troubleshooter, and post the result.

    It's unlikely it will fix the problem, but you might be lucky..

    See:
    Windows 10 upgrade failed? Use these 5 tools to find the problem and fix it fast | ZDNet
    Scroll down to and follow the compatibility checker steps, then run setupdiag.exe as described to see if that produces anything useful.

    Please state the model and approximate age of your PC and post its drivers page.
    Thanks.
      My Computers


  3. Posts : 9
    windows 10 pro
    Thread Starter
       #3

    here is the informed as requested


    results :
    I tried to ran the command Setup /Compat ScanOnly within a CMD and the results from this is
    'Setup' is not recognised as internal or external command operable program or batch file

    Results for SetupDiag.exe
    I tried to ran this but but I am getting the following and no log file

    Seaching for setup logs
    setupdiag was unable to find a relevant log file. Exiting!

    I have check the version of .Net and it is 4.8.03752
    Attached Thumbnails Attached Thumbnails Fresh Install of windows 10 Pro - Windows updates Error 0x800f0982-system-summary.jpg  
      My Computer


  4. Posts : 42,901
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #4

    Again please run the Windows Update Troubleshooter, and post a screenshot of the result.
    Unfortunate no logs were produced. Try

    Open Powershell as Administrator, then run the following command:
    get-windowsupdatelog
    This will generate a log file usually on the desktop.

    Your Mobo appears to be from around 2019, so shouldn't be a problem.

    Try
    Reset Windows Update in Windows 10
    and attempt the update
      My Computers


  5. Posts : 9
    windows 10 pro
    Thread Starter
       #5

    dalchina said:
    Again please run the Windows Update Troubleshooter, and post a screenshot of the result.
    Unfortunate no logs were produced. Try

    Open Powershell as Administrator, then run the following command:
    get-windowsupdatelog
    This will generate a log file usually on the desktop.

    Your Mobo appears to be from around 2019, so shouldn't be a problem.

    Try
    Reset Windows Update in Windows 10
    and attempt the update
    sorry here is the other information as requested.
    Fresh Install of windows 10 Pro - Windows updates Error 0x800f0982 Attached Files
      My Computer


  6. Posts : 42,901
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #6

    Possible Solution: Networking Reset Detected Reset Your Networking Configuration - Not run

    We were unable to detect your networking issue; however, we can reset your
    computer's network configuration for you as a possible resolution. This will remove any virtual adapters that you have installed and will reset all network settings to their default values.
    - Troubleshooter- I've not seen this one before- worth researching.
    Suggests maybe an erratic connection- perhaps resulting in broken downloads?

    You can download the updates manually from the link below the article in the tenforums News section for that update.

    That way you can be sure of avoiding download issues.

    The update log contains 4 failures which appear to relate to the network.
    https://docs.microsoft.com/en-us/win...rror-reference
    offers error numbers: unfortunately
    80010106, 800F0982 are not listed there

    but 0x80248014 says
    WU_E_DS_UNKNOWNSERVICE An operation did not complete because the service is not in the data store.

    Are you using WSUS as a source?
      My Computers


  7. Posts : 9
    windows 10 pro
    Thread Starter
       #7

    dalchina said:
    - Troubleshooter- I've not seen this one before- worth researching.
    Suggests maybe an erratic connection- perhaps resulting in broken downloads?
    I will reset all my network connections to see if this helps

    You can download the updates manually from the link below the article in the tenforums News section for that update.
    I will go and try to find the links to download form.

    Are you using WSUS as a source?
    No I am trying to download straight from Microsoft
      My Computer


  8. Posts : 42,901
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #8

    As I suggested, perform the reset, attempt a manual download and update.

    Finds for those errors result in references to WSUS, curiously. Problems in obtaining the updates, anyway.
      My Computers


  9. Posts : 9
    windows 10 pro
    Thread Starter
       #9

    dalchina said:
    As I suggested, perform the reset, attempt a manual download and update.

    Finds for those errors result in references to WSUS, curiously. Problems in obtaining the updates, anyway.

    ok I have tried a manual update and a auto update from Microsoft and both failed.

    I have then look in Eventviewer for help but that was none helpfully.

    Question were are you saying to research about WSUS errors when I am not using that services.
    Attached Thumbnails Attached Thumbnails Fresh Install of windows 10 Pro - Windows updates Error 0x800f0982-event-viewer.jpg  
      My Computer


  10. Posts : 42,901
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #10

    No, merely that searching for the errors in the WUpdate log consistently gave threads where people were using WSUS
    .
    Feel free to inspect the log file, search for 'Failed' and search for strings found for clues.

    The troubleshooter message also could be worth investigating.

    You could try Tweaking.com's free repair tool, selecting only the Windows Update repair option. This has sometimes helped people.

    And you could try an in-place upgrade repair install which keeps all progs and data and most settings. Tutorial available.
      My Computers


 

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