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WIndows Update stalled on erroneous update
This is what I get when I run Windows update:
The problem is, I do not have Office XP installed on my system (Win10/64 current version) and never have had it installed. My concern is this problem will prevent me from getting any future updates.
I can find no traces of Office XP on my system - which is not surprising since I never had it installed. Is there some way to tell Update to skip this install?
- - - Updated - - -
I thought I might have found a fix for this - but after following the instructions below the same problem recurred.
1. Stop the Automatic Updates service, clear the contents of the DataStore
and Download folders, and restart the Automatic Updates service.
Stop the Automatic Updates Service.
Click Start, Choose Run, In the Run box, type services.msc.
Click OK.
Right-click the Automatic Updates service.
Select Properties.
Under Service status, click Stop.
Click OK.
2. Delete the Contents of the DataStore and Download folders.
Click Start, Choose Run, In the Run box, type %windir%\SoftwareDistribution
Click OK.
Delete the contents of both the DataStore and Download folders (but NOT the folders themselves)
3. Start the Automatic Updates Service
Click Start, Choose Run, In the Run box, type services.msc.
Click OK.
Right-click the Automatic Updates service.
Select Properties.
Under Service status, click Start.
Click OK.