Can't install or hide update  


  1. Posts : 837
    Windows 10 Pro 21H2
       #1

    Can't install or hide update


    I get "KB4535996 Error 0x800f081f" after several tries. I tried to hide it with wushowhide.cab but it does not find the update. How do I get this thing removed from showing in Windows Update?Can't install or hide update-capture.png
      My Computer


  2. Posts : 38,858
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #2

    Hi, that is said to be an optional update..
    KB4535996 CU Win 10 v1903 build 18362.693 and v1909 build 18363.693

    You could try the basic approaches:
    Reset Windows Update in Windows 10

    and/or a manual download and installation - or simply skip it and wait for the next major upgrade or cumulative update.
      My Computers


  3. Posts : 837
    Windows 10 Pro 21H2
    Thread Starter
       #3

    Tried resetting update, but got a bunch of "Access denied" and some of the files don't exist; a note said to unblock the .bat file, but there wasn't an "Unblock" in properties. At any rate, nothing worked.
      My Computer


  4. Posts : 38,858
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #4

    Thank you very much for your reply.

    Considering the tutorial: it says
    You must be signed in as an administrator to reset Windows Update.
    - were you?

    It says
    4
    Right click or press and hold on the .bat file, and click/tap on Run as administrator.
    - did you?
      My Computers


  5. Posts : 837
    Windows 10 Pro 21H2
    Thread Starter
       #5

    My error, I didn't "Run as Administrator" before, but here are the results when I did:

    Microsoft Windows [Version 10.0.18363.657]
    (c) 2019 Microsoft Corporation. All rights reserved.

    C:\WINDOWS\system32>c:\users\rdwray\desktop\resetwindowsupdate.bat
    The Background Intelligent Transfer Service service is not started.

    More help is available by typing NET HELPMSG 3521.

    Checking the bits service status.
    STATE : 1 STOPPED
    The Windows Update service is stopping.
    The Windows Update service was stopped successfully.

    Checking the wuauserv service status.
    STATE : 1 STOPPED
    The Application Identity service is stopping.
    The Application Identity service was stopped successfully.

    Checking the appidsvc service status.
    STATE : 1 STOPPED
    The Cryptographic Services service is stopping..
    The Cryptographic Services service was stopped successfully.

    Checking the cryptsvc service status.
    STATE : 1 STOPPED

    Windows IP Configuration

    Successfully flushed the DNS Resolver Cache.
    Could Not Find C:\ProgramData\Application Data\Microsoft\Network\Downloader\qmgr*.dat
    Could Not Find C:\ProgramData\Microsoft\Network\Downloader\qmgr*.dat
    Deleted file - C:\WINDOWS\Logs\WindowsUpdate\WindowsUpdate.20200309.090908.186.1.etl
    ERROR: The system was unable to find the specified registry key or value.
    ERROR: The system was unable to find the specified registry key or value.
    ERROR: The system was unable to find the specified registry key or value.
    ERROR: The system was unable to find the specified registry key or value.
    Updating policy...

    Computer Policy update has completed successfully.
    User Policy update has completed successfully.

    [SC] SetServiceObjectSecurity SUCCESS
    [SC] SetServiceObjectSecurity SUCCESS

    Sucessfully reset the Winsock Catalog.
    You must restart the computer in order to complete the reset.


    Sucessfully reset the Winsock Catalog.
    You must restart the computer in order to complete the reset.

    [SC] ChangeServiceConfig SUCCESS
    [SC] ChangeServiceConfig SUCCESS
    [SC] OpenService FAILED 5:

    Access is denied.

    The Background Intelligent Transfer Service service is starting.
    The Background Intelligent Transfer Service service was started successfully.

    The requested service has already been started.

    More help is available by typing NET HELPMSG 2182.

    The Application Identity service is starting.
    The Application Identity service was started successfully.

    The requested service has already been started.

    More help is available by typing NET HELPMSG 2182.
      My Computer


  6. Posts : 38,858
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #6

    Ok, you might then try installing the update again and see what happens...
      My Computers


  7. Posts : 837
    Windows 10 Pro 21H2
    Thread Starter
       #7

    Nope, same problem. From MS:
    February 27, 2020—KB4535996 (OS Builds 18362.693 and 18363.693)

    My build number is: 18363.657; why is update not bypassing this and why can't I bypass it since it is optional?
      My Computer


  8. Posts : 38,858
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #8

    Now Option 2,3
    FULL FIX: Update error 0X800f081f on Windows 10

    - but no guarantees.

    I can't comment on how MS regards updates as optional or not, sorry.
      My Computers


  9. Posts : 837
    Windows 10 Pro 21H2
    Thread Starter
       #9

    I have already tried option 3. What is "C:RepairSource" referred to in the fix in reference to DISM in option 2?

    DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:RepairSourceWindows /LimitAccess

    - - - Updated - - -

    Did SFC which said there were corrupt files that it could not restore, but after searching the log file, I could not find any.

    Did DISM and found no problems.

    Ran troubleshooter and it found some security errors in update and repaired them.

    Tried reinstalling update and it worked.

    Thanks for the help.
      My Computer


 

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