Windows Update erases all my custom resolutions every time  

  1. Posts : 146
    Windows 10 32 bit

    Windows Update erases all my custom resolutions every time

    On a Dell Optiplex 790 with Intel HD Graphics, every time Windows 10 "updates", it removes my monitor's (Dell E2211Hc) native resolution (1920x1080) that I have added using the Intel Graphics and Media Control Panel. Also, it removes 1600x900 which some games require.

    Every single update, and I had to do this countless times now, I am required to readd both 1920x1080 and 1600x900 back to my system. Every update causes Windows to only have 1366x768 as the ONLY option for a display resolution.

    It is getting ridiculous to have to add these resolutions, both of which my monitor supports, back in every time Windows 10 updates.

    How do I make Windows keep these added resolutions after an update?

    Also Windows Update likes to clear many folders in my 'appdata' folder including Notepad++. This is especially annoying as this is where it stores all my user settings including words added to the dictionary for Notepad++. Windows Update clearing folders in the appdata foler has caused me to need to re-enter serial numbers for a couple of programs as Windows Update cleared the appdata folder for those.

    How do I prevent Windows Update from clearing those as well? It does not clear everything, it seems to "cherry pick" what to clear.
      My Computer

  2. Posts : 5,126
    Windows 11 Pro 64-bit

    Your monitor support 1920x1080 resolution but what is the resolution your graphic processor support if it support?

    Windows updates should not cause any problems in AppData folder it could be your antivirus software doing it.
      My Computer

  3. Posts : 146
    Windows 10 32 bit
    Thread Starter

    Well, the Dell Optiplex 780 supports 1920x1080, so the Dell Optiplex 790 with an even better graphics card SHOULD support 1920x1080 as well
      My Computer

  4. Posts : 5,126
    Windows 11 Pro 64-bit

    I understand it should but does it if it does not it will revert back to native resolution. Can you post screenshot of display resolution settings.
      My Computer

  5. Posts : 5,126
    Windows 11 Pro 64-bit

    The speccy utility should give you more information about resolution the graphic card support.

    Download Speccy | Find your computer specs, free!
      My Computer


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