License Key Missing After Crash

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  1. cDreamDancer's Avatar
    Posts : 58
    W10
       #1

    License Key Missing After Crash


    So, after going through all kinds of headache with this:
    Move Installation To Another Machine

    I now have my desktop back.

    But somewhere during the whole ordeal, the license key became invalid.

    The machine is a Windows 7 Ultimate that was upgraded through the free upgrade process.

    Any help on getting the Validation back on the machine is very helpful.

    I have the original drives from the machine intact, the machine is running two new drives.
    Of which one of the drives will be needing a replacement soon, ...

    Ok, the edit was because the browser attached a screenshot of the browser to the post, wtf? 🤣
      My Computer

  2. bobkn's Avatar
    Posts : 3,609
    Win 10 X64 Pro 21H1 19043.928
       #2

    I'd start with the Activation Troubleshooter: https://support.microsoft.com/en-us/...troubleshooter

    In extremis, you may have to call activation support. Based on recent experience, I suggest that you plan to spend a good while on the call. (Actually, after getting to the right person, things went fairly well.)

    If the support person suggests re-installing Windows 7 and applying the upgrade again, try to avoid using any language that isn't approved by the FCC.
      My Computers


  3. Posts : 1,396
       #3

    I don't remember the names right now, however, there are several utilities that can sniff out the product key and the license number -- I think. Before reinstalling anything, check the utilities listed by some of the members in here, and over in bleepingcomputer.com.
      My Computer

  4. f14tomcat's Avatar
    Posts : 53,102
    Multi-boot Windows 10 - RTM, RP, Beta, and Insider
       #4

    RolandJS said:
    I don't remember the names right now, however, there are several utilities that can sniff out the product key and the license number -- I think. Before reinstalling anything, check the utilities listed by some of the members in here, and over in bleepingcomputer.com.
    Roland.... This what you're referring to? Superfly's Show Key Plus?

    ShowKeyPlus
      My Computers

  5. Samuria's Avatar
    Posts : 6,043
    windows 10
       #5

    Lets be honest ifits a new pc by rights you should buy windows if the key was OEM then it can be invaled as its tied to OEM pc
      My Computer

  6. cDreamDancer's Avatar
    Posts : 58
    W10
    Thread Starter
       #6

    ShowkeyPlus, forgot I have that, the key that's shown is being called invalid.

    Though the check product key reports the correct version of Win 10 RTM Professional Retail.
      My Computer

  7. Ztruker's Avatar
    Posts : 13,511
    Windows 10 Pro X64 20H4 19042.746
       #7

    Showkeyplus will probably show you a generic key: VK7JG-NPHTM-C97JM-9MPGT-3V66T
    Can't be used to activate Windows 10 Pro. You need the Windows 7 key.
    Should show in Showkeyplus something like this:

    Installed Key: VK7JG-NPHTM-C97JM-9MPGT-3V66T

    OEM Key: *****-*****-*****-*****-8FDHT

    The OEM key is what you need to activate with.
      My Computers

  8. Pejole2165's Avatar
    Posts : 747
    Windows 10 Pro 1909
       #8

    Do you not need to deactivate the first machine to free up the retail license before trying to use it on another machine, and also is the other machine still working with a Windows install, so are you using two machines with the same license?
      My Computer

  9. Superfly's Avatar
    Posts : 3,328
       #9

    cDreamDancer said:
    ShowkeyPlus, forgot I have that, the key that's shown is being called invalid.

    Though the check product key reports the correct version of Win 10 RTM Professional Retail.
    Unfortunately ShowkeyPlus does not fully support Win 7, so checking some Win 7 keys may pop up as invalid - whereas they may indeed be valid.

    I just did not want to make it so backward compatible that it became even more of a behemoth than it already is (comparatively) - also be sure to use the Store or Preview version instead - it has more compatibility features.
      My Computer


  10. Posts : 264
    Windows 10
       #10

    It all depends if your oirignal Windows 7 license was OEM or RETAIL. If it was RETAIL, you can do what you want to do. If it is OEM, you just canīt, as your product key is tied to your old PC and it won't activate (unless not legally) in your current setup.
      My Computer


 
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