License Key Missing After Crash

Ignore the error when you click copy, you can still use CTRL+V to paste the output here.

Way To Go MS, ...

Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Validation unsupported OS
Validation Code: 6
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-C97JM-9MPGT-3V66T
Windows Product Key Hash: gmNDbvZQji7KOiUWbAAATBm+IY8=
Windows Product ID: 00330-80000-00000-AA119
Windows Product ID Type: 0
Windows License Type: Unknown
Windows OS version: N/A, hr=0x8007007a
ID: {50C97FBB-D398-44F2-B1D1-D79A12C69134}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 10 Pro
Architecture: 0x00000000
Build lab: 18362.19h1_release.190318-1202
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 111 Unsupported OS
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\licdll.dll[Hr = 0x80070002]
File Mismatch: C:\Windows\system32\oembios.bin[Hr = 0x80070002]
File Mismatch: C:\Windows\system32\oembios.dat[Hr = 0x80070002]
File Mismatch: C:\Windows\system32\oembios.sig[Hr = 0x80070002]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{50C97FBB-D398-44F2-B1D1-D79A12C69134}</UGUID><Version>1.9.0027.0</Version><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-3V66T</PKey><PID>00330-80000-00000-AA119</PID><PIDType>0</PIDType><SID>S-1-5-21-2169025747-476265085-4070312717</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Compaq dc5800 Microtower</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>786F2 v01.51</Version><SMBIOSVersion major="2" minor="5"/><Date>20080801000000.000000+000</Date></BIOS><HWID>3D123707018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-BPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>111</Result><Products/><Applications><App Id="00" Version="10" Result="20701080"/><App Id="01" Version="10" Result="20704624"/><App Id="02" Version="10" Result="64"/><App Id="04" Version="10" Result="520"/><App Id="06" Version="10" Result="20447232"/><App Id="07" Version="10" Result="16187872"/><App Id="08" Version="10" Result="16187392"/><App Id="09" Version="10" Result="2"/><App Id="0A" Version="10" Result="80"/><App Id="0B" Version="10" Result="10"/><App Id="0C" Version="10" Result="16187392"/><App Id="0E" Version="10" Result="72"/><App Id="10" Version="10" Result="16190380"/><App Id="11" Version="10" Result="20706752"/><App Id="12" Version="10" Result="16190376"/><App Id="13" Version="10" Result="2"/><App Id="14" Version="10" Result="16635820"/><App Id="15" Version="10" Result="2010126710"/><App Id="16" Version="10" Result="72"/><App Id="17" Version="10" Result="2010126710"/><App Id="1B" Version="10" Result="16636556"/><App Id="1C" Version="10" Result="34078782"/><App Id="1D" Version="10" Result="16636444"/><App Id="1E" Version="10" Result="2010123132"/><App Id="1F" Version="10" Result="20706760"/><App Id="20" Version="10" Result="16635912"/><App Id="21" Version="10" Result="62"/><App Id="22" Version="10" Result="16637336"/><App Id="23" Version="10" Result="2"/><App Id="24" Version="10" Result="2010123277"/><App Id="25" Version="10" Result="11519224"/><App Id="26" Version="10" Result="2009862560"/><App Id="28" Version="10" Result="16636568"/><App Id="29" Version="10" Result="2009858110"/><App Id="2B" Version="10" Result="34078782"/><App Id="2C" Version="10" Result="16635912"/><App Id="2D" Version="10" Result="16635912"/><App Id="2E" Version="10" Result="2"/><App Id="2F" Version="10" Result="20706760"/><App Id="30" Version="10" Result="16636588"/><App Id="32" Version="10" Result="2"/><App Id="34" Version="10" Result="3801155"/><App Id="35" Version="10" Result="5701724"/><App Id="36" Version="10" Result="7209065"/><App Id="37" Version="10" Result="7274596"/><App Id="38" Version="10" Result="7536759"/><App Id="39" Version="10" Result="7536732"/><App Id="3A" Version="10" Result="7536761"/><App Id="3B" Version="10" Result="6619252"/><App Id="3C" Version="10" Result="3342445"/><App Id="3D" Version="10" Result="6029362"/><App Id="3E" Version="10" Result="4653143"/><App Id="3F" Version="10" Result="5505089"/><App Id="40" Version="10" Result="7536741"/><App Id="41" Version="10" Result="3014772"/><App Id="42" Version="10" Result="6357091"/><App Id="43" Version="10" Result="98"/><App Id="B0" Version="10" Result="2010118577"/><App Id="B1" Version="10" Result="20706752"/><App Id="B2" Version="10" Result="20447232"/><App Id="B6" Version="10" Result="100"/><App Id="B7" Version="10" Result="20701096"/><App Id="B8" Version="10" Result="26"/><App Id="BA" Version="10" Result="1703957"/><App Id="BB" Version="10" Result="16636492"/><App Id="BC" Version="10" Result="2010466405"/><App Id="BD" Version="10" Result="16636588"/><App Id="BE" Version="10" Result="16714604"/><App Id="BF" Version="10" Result="16714536"/><App Id="C0" Version="10" Result="16636680"/><App Id="C1" Version="10" Result="16636768"/><App Id="C4" Version="10" Result="16714580"/><App Id="C5" Version="10" Result="16636532"/><App Id="C6" Version="10" Result="2010466352"/><App Id="C7" Version="10" Result="16636604"/><App Id="C8" Version="10" Result="16646396"/><App Id="C9" Version="10" Result="16646144"/><App Id="CA" Version="10" Result="2"/><App Id="CB" Version="10" Result="9"/><App Id="CC" Version="10" Result="16652120"/><App Id="CE" Version="10" Result="2010055253"/><App Id="CF" Version="10" Result="16636628"/><App Id="D0" Version="10" Result="16653268"/><App Id="D1" Version="10" Result="16653308"/><App Id="D2" Version="10" Result="4"/><App Id="D3" Version="10" Result="-194488364"/><App Id="D4" Version="10" Result="2"/><App Id="D5" Version="10" Result="2010309121"/><App Id="D6" Version="10" Result="-4"/><App Id="D7" Version="10" Result="18714624"/><App Id="D8" Version="10" Result="1204"/><App Id="D9" Version="10" Result="16636860"/><App Id="DA" Version="10" Result="4"/><App Id="DB" Version="10" Result="16653324"/><App Id="DC" Version="10" Result="16777596"/><App Id="DD" Version="10" Result="-194488364"/><App Id="DE" Version="10" Result="12336"/><App Id="DF" Version="10" Result="236"/><App Id="E0" Version="10" Result="16636672"/><App Id="E1" Version="10" Result="2"/><App Id="E2" Version="10" Result="16637068"/><App Id="E3" Version="10" Result="473027120"/><App Id="E4" Version="10" Result="16636724"/><App Id="E5" Version="10" Result="2010054460"/><App Id="E6" Version="10" Result="16636860"/><App Id="E7" Version="10" Result="16636768"/><App Id="E8" Version="10" Result="16636684"/><App Id="E9" Version="10" Result="16636680"/><App Id="EA" Version="10" Result="2"/><App Id="EB" Version="10" Result="2"/><App Id="EC" Version="10" Result="16637068"/><App Id="ED" Version="10" Result="16636956"/><App Id="EF" Version="10" Result="192"/><App Id="F0" Version="10" Result="81"/><App Id="F2" Version="10" Result="16652120"/><App Id="F3" Version="10" Result="1204"/><App Id="F4" Version="10" Result="-194488364"/><App Id="F5" Version="10" Result="1"/><App Id="F6" Version="10" Result="18710528"/><App Id="F7" Version="10" Result="18714624"/><App Id="F8" Version="10" Result="24"/><App Id="F9" Version="10" Result="3"/><App Id="FB" Version="10" Result="2"/><App Id="FC" Version="10" Result="3"/><App Id="FD" Version="10" Result="2"/><App Id="FF" Version="10" Result="16636924"/><App Id="00" Version="11" Result="2010053031"/><App Id="01" Version="11" Result="3"/><App Id="03" Version="11" Result="2"/><App Id="04" Version="11" Result="16636860"/><App Id="05" Version="11" Result="16636768"/><App Id="06" Version="11" Result="16637348"/><App Id="08" Version="11" Result="2010053124"/><App Id="0A" Version="11" Result="64"/><App Id="1A" Version="11" Result="2009894224"/><App Id="1D" Version="11" Result="9"/><App Id="1E" Version="11" Result="1"/><App Id="1F" Version="11" Result="16639608"/><App Id="20" Version="11" Result="16637012"/><App Id="21" Version="11" Result="1310738"/><App Id="22" Version="11" Result="20771216"/><App Id="23" Version="11" Result="1990024496"/><App Id="25" Version="11" Result="1"/><App Id="26" Version="11" Result="824"/><App Id="28" Version="11" Result="131072"/><App Id="29" Version="11" Result="16636912"/><App Id="2A" Version="11" Result="16636912"/><App Id="2B" Version="11" Result="16636912"/><App Id="2C" Version="11" Result="16637348"/><App Id="2D" Version="11" Result="2010056679"/><App Id="2E" Version="11" Result="16637068"/><App Id="30" Version="11" Result="44"/><App Id="31" Version="11" Result="-1072365560"/><App Id="32" Version="11" Result="16637068"/><App Id="33" Version="11" Result="16637068"/><App Id="34" Version="11" Result="16637284"/><App Id="35" Version="11" Result="2010052272"/><App Id="36" Version="11" Result="16637482"/><App Id="37" Version="11" Result="-194488364"/><App Id="39" Version="11" Result="20456196"/><App Id="3A" Version="11" Result="20456136"/><App Id="3B" Version="11" Result="16637696"/><App Id="3C" Version="11" Result="1993253368"/><App Id="3D" Version="11" Result="16637482"/><App Id="3E" Version=

Spsys.log Content: 0x80070002

Licensing Data-->
N/A, hr = 0x80070424

Windows Activation Technologies-->
N/A

HWID Data-->
HWID Hash Current: MgAAAAEABAABAAEAAQABAAAAAQABAAEA6GEu5DgzdOaqreJ1iP1A8XIjEAJg61DpRso=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  MCFG            COMPAQ        BEARLAKE
  FACP            COMPAQ        BEARLAKE
  APIC            COMPAQ        BEARLAKE
  HPET            COMPAQ        BEARLAKE
  ASF!            COMPAQ        BEARLAKE
  TCPA            COMPAQ        BEARLAKE
  SLIC            HPQOEM        SLIC-BPC

Hi

i suspect its due to these errors

File Scan Data-->
File Mismatch: C:\Windows\system32\licdll.dll[Hr = 0x80070002] (#1)
File Mismatch: C:\Windows\system32\oembios.bin[Hr = 0x80070002]
File Mismatch: C:\Windows\system32\oembios.dat[Hr = 0x80070002]
File Mismatch: C:\Windows\system32\oembios.sig[Hr = 0x80070002]

there all missing
@Superfly should be able to comfirm this(#1) is causing the 0xc004f012 - corrupt licencing folder ??

the following fields tell me that w7 was clean installed, using a Retail key (is 00330-80000-00000-AA119 Retail, superfly)
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0

additionally Bios is not upto date


If you still have W7 on your old drive, you could run the tool on that.


Roy

hawkman said:

Hi

i suspect its due to these errors

File Scan Data-->
File Mismatch: C:\Windows\system32\licdll.dll[Hr = 0x80070002] (#1)
File Mismatch: C:\Windows\system32\oembios.bin[Hr = 0x80070002]
File Mismatch: C:\Windows\system32\oembios.dat[Hr = 0x80070002]
File Mismatch: C:\Windows\system32\oembios.sig[Hr = 0x80070002]

there all missing
@Superfly should be able to comfirm this(#1) is causing the 0xc004f012 - corrupt licencing folder ??

the following fields tell me that w7 was clean installed, using a Retail key (is 00330-80000-00000-AA119 Retail, superfly)
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0

additionally Bios is not upto date


If you still have W7 on your old drive, you could run the tool on that.


Roy

I think those errors are due to MGA getting confused with the Win 10 licencing files - best to check with LicensingDiag (this is a generic key install and needs a digital licence)

See Activation troubleshooting

Hi

did miss something, its a MAK key


If you have a MAK product key, you can check how many activations remain using Volume Activation Management (VAMT) Tool:

1. Download and install Volume Activation Management Tool (VAMT).
2. Go to Product Keys in the left pane.
3. Enter the Product Key and a Remark (as description) under the “Add Product Key” section.
4. Click on Verify button, and click on Add Product Key button.
5. Highlight the product key in the list below, and click on Refresh Product Key Data Online on the right Actions pane.
6. Check the product keys listing frame for remaining activation count, which means the number of times that product key can still be used to activate a Microsoft Windows or Office system.

Roy

How can you tell from the posted data if it's a MAK key or not?

Validation code type 6