License Key Missing After Crash

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  1. Golden's Avatar
    Posts : 1,635
    Windows 10 Pro x64
       #21

    Ignore the error when you click copy, you can still use CTRL+V to paste the output here.
      My Computers

  2. cDreamDancer's Avatar
    Posts : 58
    W10
    Thread Starter
       #22

    Way To Go MS, ...


    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Validation unsupported OS
    Validation Code: 6
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-C97JM-9MPGT-3V66T
    Windows Product Key Hash: gmNDbvZQji7KOiUWbAAATBm+IY8=
    Windows Product ID: 00330-80000-00000-AA119
    Windows Product ID Type: 0
    Windows License Type: Unknown
    Windows OS version: N/A, hr=0x8007007a
    ID: {50C97FBB-D398-44F2-B1D1-D79A12C69134}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 10 Pro
    Architecture: 0x00000000
    Build lab: 18362.19h1_release.190318-1202
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 111 Unsupported OS
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    File Mismatch: C:\Windows\system32\licdll.dll[Hr = 0x80070002]
    File Mismatch: C:\Windows\system32\oembios.bin[Hr = 0x80070002]
    File Mismatch: C:\Windows\system32\oembios.dat[Hr = 0x80070002]
    File Mismatch: C:\Windows\system32\oembios.sig[Hr = 0x80070002]
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{50C97FBB-D398-44F2-B1D1-D79A12C69134}</UGUID><Version>1.9.0027.0</Version><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-3V66T</PKey><PID>00330-80000-00000-AA119</PID><PIDType>0</PIDType><SID>S-1-5-21-2169025747-476265085-4070312717</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Compaq dc5800 Microtower</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>786F2 v01.51</Version><SMBIOSVersion major="2" minor="5"/><Date>20080801000000.000000+000</Date></BIOS><HWID>3D123707018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-BPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>111</Result><Products/><Applications><App Id="00" Version="10" Result="20701080"/><App Id="01" Version="10" Result="20704624"/><App Id="02" Version="10" Result="64"/><App Id="04" Version="10" Result="520"/><App Id="06" Version="10" Result="20447232"/><App Id="07" Version="10" Result="16187872"/><App Id="08" Version="10" Result="16187392"/><App Id="09" Version="10" Result="2"/><App Id="0A" Version="10" Result="80"/><App Id="0B" Version="10" Result="10"/><App Id="0C" Version="10" Result="16187392"/><App Id="0E" Version="10" Result="72"/><App Id="10" Version="10" Result="16190380"/><App Id="11" Version="10" Result="20706752"/><App Id="12" Version="10" Result="16190376"/><App Id="13" Version="10" Result="2"/><App Id="14" Version="10" Result="16635820"/><App Id="15" Version="10" Result="2010126710"/><App Id="16" Version="10" Result="72"/><App Id="17" Version="10" Result="2010126710"/><App Id="1B" Version="10" Result="16636556"/><App Id="1C" Version="10" Result="34078782"/><App Id="1D" Version="10" Result="16636444"/><App Id="1E" Version="10" Result="2010123132"/><App Id="1F" Version="10" Result="20706760"/><App Id="20" Version="10" Result="16635912"/><App Id="21" Version="10" Result="62"/><App Id="22" Version="10" Result="16637336"/><App Id="23" Version="10" Result="2"/><App Id="24" Version="10" Result="2010123277"/><App Id="25" Version="10" Result="11519224"/><App Id="26" Version="10" Result="2009862560"/><App Id="28" Version="10" Result="16636568"/><App Id="29" Version="10" Result="2009858110"/><App Id="2B" Version="10" Result="34078782"/><App Id="2C" Version="10" Result="16635912"/><App Id="2D" Version="10" Result="16635912"/><App Id="2E" Version="10" Result="2"/><App Id="2F" Version="10" Result="20706760"/><App Id="30" Version="10" Result="16636588"/><App Id="32" Version="10" Result="2"/><App Id="34" Version="10" Result="3801155"/><App Id="35" Version="10" Result="5701724"/><App Id="36" Version="10" Result="7209065"/><App Id="37" Version="10" Result="7274596"/><App Id="38" Version="10" Result="7536759"/><App Id="39" Version="10" Result="7536732"/><App Id="3A" Version="10" Result="7536761"/><App Id="3B" Version="10" Result="6619252"/><App Id="3C" Version="10" Result="3342445"/><App Id="3D" Version="10" Result="6029362"/><App Id="3E" Version="10" Result="4653143"/><App Id="3F" Version="10" Result="5505089"/><App Id="40" Version="10" Result="7536741"/><App Id="41" Version="10" Result="3014772"/><App Id="42" Version="10" Result="6357091"/><App Id="43" Version="10" Result="98"/><App Id="B0" Version="10" Result="2010118577"/><App Id="B1" Version="10" Result="20706752"/><App Id="B2" Version="10" Result="20447232"/><App Id="B6" Version="10" Result="100"/><App Id="B7" Version="10" Result="20701096"/><App Id="B8" Version="10" Result="26"/><App Id="BA" Version="10" Result="1703957"/><App Id="BB" Version="10" Result="16636492"/><App Id="BC" Version="10" Result="2010466405"/><App Id="BD" Version="10" Result="16636588"/><App Id="BE" Version="10" Result="16714604"/><App Id="BF" Version="10" Result="16714536"/><App Id="C0" Version="10" Result="16636680"/><App Id="C1" Version="10" Result="16636768"/><App Id="C4" Version="10" Result="16714580"/><App Id="C5" Version="10" Result="16636532"/><App Id="C6" Version="10" Result="2010466352"/><App Id="C7" Version="10" Result="16636604"/><App Id="C8" Version="10" Result="16646396"/><App Id="C9" Version="10" Result="16646144"/><App Id="CA" Version="10" Result="2"/><App Id="CB" Version="10" Result="9"/><App Id="CC" Version="10" Result="16652120"/><App Id="CE" Version="10" Result="2010055253"/><App Id="CF" Version="10" Result="16636628"/><App Id="D0" Version="10" Result="16653268"/><App Id="D1" Version="10" Result="16653308"/><App Id="D2" Version="10" Result="4"/><App Id="D3" Version="10" Result="-194488364"/><App Id="D4" Version="10" Result="2"/><App Id="D5" Version="10" Result="2010309121"/><App Id="D6" Version="10" Result="-4"/><App Id="D7" Version="10" Result="18714624"/><App Id="D8" Version="10" Result="1204"/><App Id="D9" Version="10" Result="16636860"/><App Id="DA" Version="10" Result="4"/><App Id="DB" Version="10" Result="16653324"/><App Id="DC" Version="10" Result="16777596"/><App Id="DD" Version="10" Result="-194488364"/><App Id="DE" Version="10" Result="12336"/><App Id="DF" Version="10" Result="236"/><App Id="E0" Version="10" Result="16636672"/><App Id="E1" Version="10" Result="2"/><App Id="E2" Version="10" Result="16637068"/><App Id="E3" Version="10" Result="473027120"/><App Id="E4" Version="10" Result="16636724"/><App Id="E5" Version="10" Result="2010054460"/><App Id="E6" Version="10" Result="16636860"/><App Id="E7" Version="10" Result="16636768"/><App Id="E8" Version="10" Result="16636684"/><App Id="E9" Version="10" Result="16636680"/><App Id="EA" Version="10" Result="2"/><App Id="EB" Version="10" Result="2"/><App Id="EC" Version="10" Result="16637068"/><App Id="ED" Version="10" Result="16636956"/><App Id="EF" Version="10" Result="192"/><App Id="F0" Version="10" Result="81"/><App Id="F2" Version="10" Result="16652120"/><App Id="F3" Version="10" Result="1204"/><App Id="F4" Version="10" Result="-194488364"/><App Id="F5" Version="10" Result="1"/><App Id="F6" Version="10" Result="18710528"/><App Id="F7" Version="10" Result="18714624"/><App Id="F8" Version="10" Result="24"/><App Id="F9" Version="10" Result="3"/><App Id="FB" Version="10" Result="2"/><App Id="FC" Version="10" Result="3"/><App Id="FD" Version="10" Result="2"/><App Id="FF" Version="10" Result="16636924"/><App Id="00" Version="11" Result="2010053031"/><App Id="01" Version="11" Result="3"/><App Id="03" Version="11" Result="2"/><App Id="04" Version="11" Result="16636860"/><App Id="05" Version="11" Result="16636768"/><App Id="06" Version="11" Result="16637348"/><App Id="08" Version="11" Result="2010053124"/><App Id="0A" Version="11" Result="64"/><App Id="1A" Version="11" Result="2009894224"/><App Id="1D" Version="11" Result="9"/><App Id="1E" Version="11" Result="1"/><App Id="1F" Version="11" Result="16639608"/><App Id="20" Version="11" Result="16637012"/><App Id="21" Version="11" Result="1310738"/><App Id="22" Version="11" Result="20771216"/><App Id="23" Version="11" Result="1990024496"/><App Id="25" Version="11" Result="1"/><App Id="26" Version="11" Result="824"/><App Id="28" Version="11" Result="131072"/><App Id="29" Version="11" Result="16636912"/><App Id="2A" Version="11" Result="16636912"/><App Id="2B" Version="11" Result="16636912"/><App Id="2C" Version="11" Result="16637348"/><App Id="2D" Version="11" Result="2010056679"/><App Id="2E" Version="11" Result="16637068"/><App Id="30" Version="11" Result="44"/><App Id="31" Version="11" Result="-1072365560"/><App Id="32" Version="11" Result="16637068"/><App Id="33" Version="11" Result="16637068"/><App Id="34" Version="11" Result="16637284"/><App Id="35" Version="11" Result="2010052272"/><App Id="36" Version="11" Result="16637482"/><App Id="37" Version="11" Result="-194488364"/><App Id="39" Version="11" Result="20456196"/><App Id="3A" Version="11" Result="20456136"/><App Id="3B" Version="11" Result="16637696"/><App Id="3C" Version="11" Result="1993253368"/><App Id="3D" Version="11" Result="16637482"/><App Id="3E" Version=
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    N/A, hr = 0x80070424
    
    Windows Activation Technologies-->
    N/A
    
    HWID Data-->
    HWID Hash Current: MgAAAAEABAABAAEAAQABAAAAAQABAAEA6GEu5DgzdOaqreJ1iP1A8XIjEAJg61DpRso=
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name    OEMID Value    OEMTableID Value
      MCFG            COMPAQ        BEARLAKE
      FACP            COMPAQ        BEARLAKE
      APIC            COMPAQ        BEARLAKE
      HPET            COMPAQ        BEARLAKE
      ASF!            COMPAQ        BEARLAKE
      TCPA            COMPAQ        BEARLAKE
      SLIC            HPQOEM        SLIC-BPC
    Last edited by Brink; 18 Feb 2020 at 14:01. Reason: code box
      My Computer

  3. hawkman's Avatar
    Posts : 650
    10 preview 64bit
       #23

    Hi

    i suspect its due to these errors

    File Scan Data-->
    File Mismatch: C:\Windows\system32\licdll.dll[Hr = 0x80070002] (#1)
    File Mismatch: C:\Windows\system32\oembios.bin[Hr = 0x80070002]
    File Mismatch: C:\Windows\system32\oembios.dat[Hr = 0x80070002]
    File Mismatch: C:\Windows\system32\oembios.sig[Hr = 0x80070002]

    there all missing
    @Superfly should be able to comfirm this(#1) is causing the 0xc004f012 - corrupt licencing folder ??

    the following fields tell me that w7 was clean installed, using a Retail key (is 00330-80000-00000-AA119 Retail, superfly)
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0

    additionally Bios is not upto date


    If you still have W7 on your old drive, you could run the tool on that.


    Roy
      My Computer

  4. Superfly's Avatar
    Posts : 3,328
       #24

    hawkman said:
    Hi

    i suspect its due to these errors

    File Scan Data-->
    File Mismatch: C:\Windows\system32\licdll.dll[Hr = 0x80070002] (#1)
    File Mismatch: C:\Windows\system32\oembios.bin[Hr = 0x80070002]
    File Mismatch: C:\Windows\system32\oembios.dat[Hr = 0x80070002]
    File Mismatch: C:\Windows\system32\oembios.sig[Hr = 0x80070002]

    there all missing
    @Superfly should be able to comfirm this(#1) is causing the 0xc004f012 - corrupt licencing folder ??

    the following fields tell me that w7 was clean installed, using a Retail key (is 00330-80000-00000-AA119 Retail, superfly)
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0

    additionally Bios is not upto date


    If you still have W7 on your old drive, you could run the tool on that.


    Roy

    I think those errors are due to MGA getting confused with the Win 10 licencing files - best to check with LicensingDiag (this is a generic key install and needs a digital licence)

    See Activation troubleshooting
      My Computer

  5. hawkman's Avatar
    Posts : 650
    10 preview 64bit
       #25

    Hi

    did miss something, its a MAK key


    If you have a MAK product key, you can check how many activations remain using Volume Activation Management (VAMT) Tool:

    1. Download and install Volume Activation Management Tool (VAMT).
    2. Go to Product Keys in the left pane.
    3. Enter the Product Key and a Remark (as description) under the “Add Product Key” section.
    4. Click on Verify button, and click on Add Product Key button.
    5. Highlight the product key in the list below, and click on Refresh Product Key Data Online on the right Actions pane.
    6. Check the product keys listing frame for remaining activation count, which means the number of times that product key can still be used to activate a Microsoft Windows or Office system.



    Roy
    Last edited by hawkman; 09 Feb 2020 at 10:04.
      My Computer

  6. Ztruker's Avatar
    Posts : 13,511
    Windows 10 Pro X64 20H4 19042.746
       #26

    How can you tell from the posted data if it's a MAK key or not?
      My Computers

  7. hawkman's Avatar
    Posts : 650
    10 preview 64bit
       #27

    Validation code type 6
      My Computer

  8. cDreamDancer's Avatar
    Posts : 58
    W10
    Thread Starter
       #28

    I purchased a Windows Seven Ultimate disc which has a MAK key, swell.

    I am not looking forward to seeing how many activation's are left on that MAK.
      My Computer

  9. cDreamDancer's Avatar
    Posts : 58
    W10
    Thread Starter
       #29

    Yea me.

    Key Type: OemCoa
    Remaining Activation Count: <not available>

    Should of guessed that with needing to make the call to product activation.
      My Computer

  10. cDreamDancer's Avatar
    Posts : 58
    W10
    Thread Starter
       #30

    hawkman said:
    Hi

    did miss something, its a MAK key


    If you have a MAK product key, you can check how many activations remain using Volume Activation Management (VAMT) Tool:

    1. Download and install Volume Activation Management Tool (VAMT).
    2. Go to Product Keys in the left pane.
    3. Enter the Product Key and a Remark (as description) under the “Add Product Key” section.
    4. Click on Verify button, and click on Add Product Key button.
    5. Highlight the product key in the list below, and click on Refresh Product Key Data Online on the right Actions pane.
    6. Check the product keys listing frame for remaining activation count, which means the number of times that product key can still be used to activate a Microsoft Windows or Office system.



    Roy

    So, like, after I posted my post above, the "Activate Windows" message went away with an update, and stayed away till now, ...
      My Computer


 
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