Error code: (0x80073712) - is HDD problem or Windows OS 10 problem

Hi, Windows update problems can be many and various.

You could try ths
Reset Windows Update in Windows 10
and see if it helps.

i Also having November 2019 Acronis backup of C:/ NVMe --- my files is in second HDD F:/.

A much more robust approach is to keep at least one set of backups offline (e.g. removable storage). Think virus/ransomware/fire/theft/flood... etc

Thank you very much for your reply.


I suggest you start by checking your disk is ok.
Download Portable HD Tune 2.55
- Health and Error Scan tabs.

If that passes, then from and admin command or Powershell prompt run
chkdsk c: /scan

If ok, consider an in-place upgrade repair install which keeps all progs and data and most settings.

You have build 1909, so can use the MS media creation tool to get an iso file.Right click the file, click Mount (if available)
Open the new drive letter in file explorer
Double click setup to start.

Tutorial available.

Imagine you are building a house. You first want to make sure the foundations are sound before you build the house.

In this case the foundation is the physical hardware and firmware of the disk. That's what a program such as HD Tune checks.

Once you know the foundations are good you start building the house. You need bricks organised in certain order. That's your file system.

chkdsk has been around for decades. Use Google. It checks the integrity of the file system.

Further, chkdsk only runs on your Windows partition. That's part of your disk. So it's like checking the walls in a couple of rooms, say, but not the whole house.

Feel free to find one yourself.. if I recommend one, you'll suspect it. Good luck.

You really need to check more disk parameters than chkdsk can access. The above mentioned HD Tune is commonly used and trustworthy if downloaded from the authors site (or affiliates), there is also Hard Disk Sentinel which you could use, i think there is a trial version or you could try CrystalDiskInfo available direct from the MS store.
All three utilities will show you disk properties including any SMART attributes and offer file structure reports/ tests, all three are commonly used by forum members and lots of other people without issue.
I don't see why you seem to distrust HD Tune, do you have any sound reasoning?
Anyway until you have tested the disk for physical errors you will just end up not knowing or going round in circles.