Can't install KB4528760 Error: 0x800f0831


  1. Posts : 35
    Windows 10 professional
       #1

    Can't install KB4528760 Error: 0x800f0831


    I cannot install this either via automatic update or manually. In automatic mode I get error: 0x800f0831 and in manual mode it simply says that it was not installed. Any ideas how to fix this? scannow /nfc shows nothing. Chkdsk also didn't find bad sectors. DISM /Online /Cleanup-Image /Restorehealth does give me the error 0x800f081f source file scould not be found. I tried doing all the fixes for this second error by downloading and mounting a win 10 image but none of them worked.

    Not sure if relevant but my system time is also screwed up every time I restart requiring me to re-sync the time.

    OS Build 18362.535.
    Last edited by Smodtactical; 25 Jan 2020 at 03:57.
      My Computer


  2. Posts : 42,510
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #2

    my system time is also screwed up every time I restart
    - suggests CMOS battery perhaps? And do you have automatic syncing set up? (it should be by default).

    https://answers.microsoft.com/en-us/...15b12e4?page=2
    - suggests uninstalling the Connect app..
      My Computers


  3. Posts : 35
    Windows 10 professional
    Thread Starter
       #3

    Would a faulty cmos battery also give me this update problem ?
      My Computer


  4. Posts : 42,510
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #4

    Impossible to say for certain.. there are reports that odd things can happen. Should be easy enough to check the battery- plenty of guides around- youtube e.g.
      My Computers


  5. Posts : 35
    Windows 10 professional
    Thread Starter
       #5

    Will try that. Also someone suggested running the windows update assistant, I did that and it may have installed the update but im still getting an error for office 2013 update KB3039720, error 0x80070643
      My Computer


  6. Posts : 13,781
    Win10 Version 22H2 Pro and Home, Win11 Pro and Home
       #6

    Smodtactical said:
    Will try that. Also someone suggested running the windows update assistant, I did that and it may have installed the update but im still getting an error for office 2013 update KB3039720, error 0x80070643
    Different subject, maybe the Office section of this forum has something about it. I got it on 1/14/2020.

    EDIT: found a couple of things of interest, one is a site I've never heard of about the error number and the other is getting Service Pack 1 for Office 2013 if you don't have it.
    7 Ways to Fix Error 0x80070643 on Windows (2019 Update) - Saint
    64-bit version: https://www.microsoft.com/en-us/down....aspx?id=42006
    32-bit version: https://www.microsoft.com/en-US/down....aspx?id=42017
    Last edited by Berton; 25 Jan 2020 at 16:58.
      My Computers


  7. Posts : 2
    Windows 8.1; Windows 10
       #7

    On one of my machines, I still have the install error. It has been over a month, now. I have tried the manual install process, to no avail. Any ideas most appreciated. --Don

    Can't install KB4528760 Error: 0x800f0831-cumulative-upat-error-message-kb4528760.png
      My Computer


 

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