Updating Problem

  1. Posts : 127
    Windows 10

    Updating Problem

    After installing a NVMe drive, there was an update, and I tried to install it. It's the 2019-12 Cumulative Update for windows 10 Version 1909 for x64 based systems (KB4530684) - Error 0x800f0986. How do I fix it?
    P.S. I'm also running Office XP, and that update keeps giving me trouble as well, The error that I get is 0x80096004. Any help would be appreciated.
      My Computers

  2. Posts : 4,667
    Windows 11 Pro 64-bit

    Use Windows Update Troubleshooter.

    • Right-click on Start button and pick Settings
    • Go to Update & Security > Troubleshoot
    • Click on Windows Update and select Run the troubleshooter

    Download Windows updates manually.

    • Go to the official Microsoft update catalog;
    • Enter a specific update code, for example, KB4481031
    • Select the correct version and click Download
    • Click on the link and Windows will update your computer

    Resetting the Windows Update components can usually solve these types of issues.

    Reset Windows Update in Windows 10
      My Computer

  3. Posts : 127
    Windows 10
    Thread Starter

    Update Problem

    that didn't work . I've sent you a pic of what I see
    Attached Thumbnails Attached Thumbnails Updating Problem-error.png  
      My Computers

  4. Posts : 4,667
    Windows 11 Pro 64-bit

    Have you tried to install the update manually?

    Please open the Command Prompt by typing cmd.exe into Start Menu, right-click on Cmd.exe, and open it as an administrator.

    Execute following commands one at a time:

    Sfc /Scannow
    Dism /online /cleanup-image /restorehealth
      My Computer

  5. Posts : 127
    Windows 10
    Thread Starter

    sorry didn't work. Question, do you think maybe it has something to do with the new hard drive M2 I put in? Everything else is working fine.
      My Computers

  6. Posts : 4,667
    Windows 11 Pro 64-bit

    No it has nothing to do with M2 drive.

    You can repair install Windows 10 without losing your personal files and installed programs.

    Repair Install Windows 10 with an In-place Upgrade
      My Computer


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