Win 10 1903 installation help (Sorry if this is somewhere already)

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  1. Posts : 8
    Windows 10
       #1

    Win 10 1903 installation help (Sorry if this is somewhere already)


    I'm looking for some help getting the current Windows 10 update installed in. Downloading it doesn't look to be the issue, and the installation starts off fine for the most part, but when it goes to do the first reset around the 10-20% mark, the computer doesn't restart itself, and when I manually turn it back on, the installation process doesn't resume, and the computer reverts back to 1803. Does anyone know what would be causing this to happen, and is there a way to get the update installed in without needing to do a factory reset?
      My Computer


  2. Posts : 25,076
    10 Home x64 (21H2) (10 Pro on 2nd pc)
       #2

    Welcome to Ten Forums @Blaster


    Are you trying to use Windows Update to do the upgrade? If so, rather than windows update, perform an in-place upgrade. Download the ISO from Microsoft. Mount it by double-clicking on the .iso file (or right-click and select Mount) then run the Setup.exe you'll find on the root of the mounted ISO to start the upgrade, as described in this tutorial.

    Repair Install Windows 10 with an In-place Upgrade

    Make sure you follow steps 8 and 9 to turn off checking for updates as part of the install, this gives the best chance of success.
      My Computers


  3. Posts : 39,995
    windows 10 professional version 1607 build 14393.969 64 bit
       #3

    In case there is a failure to upgrade using a windows 10 iso run setupdiag and post the results into this thread using a share link (one drive, drop box, or google drive.

    https://docs.microsoft.com/en-us/win...rade/setupdiag
      My Computer


  4. Posts : 8
    Windows 10
    Thread Starter
       #4

    On the plus side, there's now information to go off of as to why these faults keep happening. SetupDiagResults.log - Google Drive
      My Computer


  5. Posts : 39,995
    windows 10 professional version 1607 build 14393.969 64 bit
       #5

    Error = 0xC1900101-0x20007

    There are log collectors used in another forum room.
    Run each V2 and DM and upload results into this thread:
    BSOD - Posting Instructions


    1) Open administrative command prompt and type or copy and paste:
    2) sfc /scannow
    3) dism /online /cleanup-image /scanhealth
    4) dism /online /cleanup-image /restorehealth
    5) sfc /scannow
    6) chkdsk /scan
    7) wmic recoveros set autoreboot = false
    8) wmic recoveros set DebugInfoType = 7
    9) bcdedit /enum {badmemory}

    10) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    11) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings

    a) > on the advanced tab under startup and recovery > click settings > post an image of the startup and recovery window into the thread

    b) > on the advanced tab under performance > click on settings > on the performance options window > click on the advanced tab > under virtual memory > click on change > post an image of the virtual memory window into the thread

    12) Open disk management > by default some columns are compressed > widen each Status and Volume > make sure the contents within the parenthesis are in full view and that none of the characters are cutoff > view disk 0 > widen this row as needed so that all of the characters are in full view > post an image into the thread
    Disk Management - How to Post a Screenshot of


    Run through this check list before the next upgrade attempt:


    Code:
    1) remove nonessential hardware
    docks
    USB devices
    printers
    headset
    speakers
    joysticks
    projectors
    scanners
    plotters
    portable optical drives (CD, DVD)
    microphones
    cameras
    webcams
    smartphones
    bluetooth devices
    USB drives (other than a windows 10 iso if used for the upgrade)
    USB Wireless Mouse or Keyboard Receiver, USB Wireless Network Card
    secondary monitors
    
    
    2) These should be the only attached devices:
    wired mouse
    wired keyboard
    monitor
    
    Any of these that have been done in the past week are not necessary to repeat:
    
    
    3) open administrative command prompt and type or copy and paste: (repair file system)
    chkdsk /r /v 
    This may take many hours so plan to run overnight
    Find the chkdsk report in the event viewer using the information in this link and post into the thread:
    Read Chkdsk Log in Event Viewer in Windows 10 Performance Maintenance Tutorials
    https://www.tenforums.com/tutorials/40822-read-chkdsk-log-event-viewer-windows-10-a.html 
    
    4) open administrative command prompt and copy and paste: (repair operating system)
    sfc /scannow 
    dism /online /cleanup-image /restorehealth 
    When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
    
    5) update windows (have all recommended updates installed) and reboot after updates
    
    6) List and uninstall all non-Microsoft antivirus software
    (This includes always on and manual software.)
    (This includes running the applicable antivirus uninstall tools for any AV that could have been incompletely uninstalled)
    
    7) List and uninstall all non-Microsoft firewall software
    
    8) List all Microsoft and non-Microsoft drive encryption software. 
    Uninstall all non-Microsoft disk encryption software
    
    9) Run disk cleanup to clean temporary and system files
    
    10) Verify that the drive has > 30 GB free space (At least 25 GB is needed for creating dumps)
    
    11) Place the computer in clean boot:
    https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows
    How to perform a Clean Boot in Windows 10 - TechNet Articles - United States (English) - TechNet Wiki
    https://social.technet.microsoft.com/wiki/contents/articles/29876.how-to-perform-a-clean-boot-in-windows-10.aspx
    https://www.tenforums.com/tutorials/41804-perform-clean-boot-windows-10-troubleshoot-software-conflicts.html
    
    
    12) Detach all SATA devices other than the disk drive that has the Windows operating system
    (Make sure that the only disk drive that is attached to the computer at the time of the upgrade attempt is the disk drive containing Windows)
    (Other disk drives may be able to be detached by disconnecting cables or if necessary to remove the drive from the computer)
    
    13) Make sure that there is no metered connection:  https://support.microsoft.com/en-us/help/17452/windows-metered-internet-connections-faq
      My Computer


  6. Posts : 8
    Windows 10
    Thread Starter
       #6

    I seem to be stuck on 11. The instructions given don't seem to match what I've got. Is there another place I could go for instructions on how to get 11 done?

    - - - Updated - - -

    As for 1-10: Troubleshoot 1.txt - Google Drive

    12: Disk.PNG - Google Drive
      My Computer


  7. Posts : 39,995
    windows 10 professional version 1607 build 14393.969 64 bit
       #7

    For #11
    Open control panel > click system > on the left pane click advanced system settings > this should be the adanced tab with menu for startup and recovery > post an image into the thread > under performance click settings > on the performance options window click the advanced tab > under irtual memory click change > post an image of the virtual memory window with page file settings into the thread


    Find a flash drive that you can format (> or = 8 GB)

    Create a bootable windows 10 iso that matches the current Windows version: 17134 or 1803

    Windows Download - #1 Windows ISO Download Source
    Microsoft Windows and Office ISO Download Tool
    TechBench by WZT (v4.1.1)

    Perform an in place upgrade repair with this iso
    Repair Install Windows 10 with an In-place Upgrade
      My Computer


  8. Posts : 8
    Windows 10
    Thread Starter
       #8

    Win 10 1903 installation help (Sorry if this is somewhere already)-system-1.png

    Win 10 1903 installation help (Sorry if this is somewhere already)-system-2.png
      My Computer


  9. Posts : 7,127
    Windows 10 Pro 64 bit
       #9

    Are you waiting long enough? The installation will appear to hang at 20% for a long while whilst it grabs updates after which the installation proceeds fairly quickly.
      My Computers


  10. Posts : 8
    Windows 10
    Thread Starter
       #10

    That's not the problem though, the issue is a powerdown (which I think, not sure now at this rate) is intentional, to reset to do the rest of the installation, but it doesn't turn itself back on to continue. A manual turn on though reverts the changes.
      My Computer


 

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