Cannot install updates or Store apps, error code 0x80072F8F

StevenX · 02 Oct 2019

swarfega said:

Have you tried the Windows Store troubleshooter?

Yes, there are some screenshots from my results a few posts up.

dalchina · 03 Oct 2019

Perhaps researching the report

Problem with BITS service : The requested service has already been started. More help is
available by typing NET HELPMSG 2182. may help.

Lots of results.

How to fix the NET HELPMSG 2182 error
- see (2) - BITS troubleshooter

Just to check- have you restarted after running the various repairs?

Do you have any other Windows PC on your network that does update successfully?

the SFC /SCANNOW command returned a note about there being some corrupt files

This is a little strange- unless these are due to the Defender-related problems resolved about a month ago with a particular build of Defender.

You can check whether this is what you are seeing:
Windows 10 SFC /scannow Can't Fix Corrupted Files After Update

StevenX · 04 Oct 2019

BITS troubleshooter gave the below results:

Cannot install updates or Store apps, error code 0x80072F8F-nethelp-2.jpg

Cannot install updates or Store apps, error code 0x80072F8F-nethelp-1.jpg

I have restarted after trying the various repairs. No other computers on the laptop, so not sure if others would update successfully.

Seems the SFC/SCANNOW problem is that one noted in your post. I tried to fix it using the commands given in the post you linked, but didn't seem to work as I still get the same error.

dalchina · 04 Oct 2019

If you haven't already- but do it again anyway.. unset and set time to synch automatically.

Cannot install updates or Store apps, error code 0x80072F8F-1.png

Reset Advanced Settings:

Have you ever modified your HOSTS file or run any 3rd party utilty that may have done so?
By default it looks like this:

Check UAC is enabled
and try
Re-register Microsoft Store app in Windows 10

Then try the Store download and updates again.

StevenX · 04 Oct 2019

All Time and Advanced Internet Options settings look normal. UAC is enabled and HOSTS file looks normal. Re-registered the Store app, but still no luck.

Cannot install updates or Store apps, error code 0x80072F8F-hosts.jpg

dalchina · 04 Oct 2019

Have you tried resetting Advanced Internet Options settings anyway?

Is this the same on ethernet and wifi?

Try creating a new admin user for test purposes.
Log in as that user, see if the Store works.

StevenX · 06 Oct 2019

Just tried the above (resetting Advanced Internet Options and signing in as a new Admin user whilst using ethernet instead of WiFi) - sadly still no success!

dalchina · 06 Oct 2019

Have you tried changing the state of Ipv6?

StevenX · 07 Oct 2019

dalchina said:

Have you tried changing the state of Ipv6?

Not quite sure what exactly you mean by this, and how to go about it? My IP setting is "Automatic (DHCP)" in my internet settings.

dalchina · 07 Oct 2019

Google is great at answering questions like that: I searched for
enable disable ipv6

Windows 10:

In the Search bar at the bottom of your screen, type in "Network and Sharing Center", and choose the option that comes up.
In the Network and Sharing Center, click the option Change Adapter Settings, on the left-hand side of the window.
Right-click on the first Local Area Connection you see listed there, and go to Properties.
Under the General tab, uncheck the option "Internet Protocol version 6 (IPv6)".
Apply the changes by clicking OK out of all available configuration windows.
Repeat steps 3-5 for any remaining network connections present on this screen.
Reboot your computer for all the changes to fully take effect.

Google
What is ipv6
E.g.
What Is IPv6 Address & Why Average User Should Know About It - PureVPN Blog
(technical)