Windows update error (0x80080005)

Page 1 of 2 12 LastLast

  1. Posts : 6
    Windows 10
       #1

    Windows update error (0x80080005)


    Hello, I am currently on 1809 version, build: 17763.557

    When I first tried to update windows, i got an error of: 0x80080005.

    I've done the sfc/scannow (found nothing), did the troubleshooting (gave me Service registration is missing or corrupt error), and did all those things for stopping wusaurv and etc. Nothing worked.

    What;s even unsual is that the name in services, isn;t Windows Updates, it's just wusaurv.

    I cannot update my windows to the newest build, what can I do now? Windows update error (0x80080005)-aaaa.jpg
      My Computer


  2. Posts : 34,934
    Win 10 Pro (1903) (2nd PC is 21H2)
       #2

    Hi, this is the correct status of that service:
    Windows update error (0x80080005)-snap-2019-09-29-07.28.01.png

    Please post a screenshot the result of running the Windows Update Troubleshooter so we can be sure of which troubleshooter you've run.

    Please try running Tweaking.com's free repair tool:
    Tweaking.com - Windows Repair Free/Pro
    - repairs 3,16

    Please restart, check the status of that service and if ok, try Windows Update.
      My Computers


  3. Posts : 6
    Windows 10
    Thread Starter
       #3

    dalchina said:
    Hi, this is the correct status of that service:
    Windows update error (0x80080005)-snap-2019-09-29-07.28.01.png

    Please post a screenshot the result of running the Windows Update Troubleshooter so we can be sure of which troubleshooter you've run.

    Please try running Tweaking.com's free repair tool:
    Tweaking.com - Windows Repair Free/Pro
    - repairs 3,16

    Please restart, check the status of that service and if ok, try Windows Update.
    Hi! I know it's the correct, but it doesnt say Windows Update with all the other titled Windows (it';s not titled Windows Update, it's just named wusaurv). Just says wusaurv. Not sure if i'm suppose to be worried.

    Here is the troubleshooter.
    Windows update error (0x80080005)-2222.png

    Will try the tweaking thing now!
      My Computer


  4. Posts : 34,934
    Win 10 Pro (1903) (2nd PC is 21H2)
       #4

    Thanks, it's a good start and has helped others. just depends on your particular problem of course..
      My Computers


  5. Posts : 6
    Windows 10
    Thread Starter
       #5

    dalchina said:
    Thanks, it's a good start and has helped others. just depends on your particular problem of course..
    It says no errors on disk.

    I mean, is it not normal for it to be named wusaurv, I know that's the service name...but usually "Windows Update,: the title should be with all the other windows. Like how yours is titled by the name. Mine is just "wusaurv" not even titled Windows Update.
      My Computer


  6. Posts : 34,934
    Win 10 Pro (1903) (2nd PC is 21H2)
       #6

    It says no errors on disk.
    Sorry? Have you got the correct Tweaking .com's repair tool? Or followed the steps to the end where you actually do the numbered repairs?

    Windows update error (0x80080005)-snap-2019-09-29-08.21.54.png
    - If you had followed all the steps I'd have expected it to take a bit longer.
      My Computers


  7. Posts : 6
    Windows 10
    Thread Starter
       #7

    dalchina said:
    Sorry? A disk check? Have you got the correct Tweaking .com's repair tool?
    Yes, I'll put the screenshots here. Sorry, which one was it? I wasn;t able to find repair 3.16, I clicked on the 4.5.5 direct download.
    Windows update error (0x80080005)-32323.jpgWindows update error (0x80080005)-45435.pngWindows update error (0x80080005)-45454.jpg
      My Computer


  8. Posts : 34,934
    Win 10 Pro (1903) (2nd PC is 21H2)
       #8

    It guides you through stages of preparation, then you perform the repairs in Safe Mode.

    Windows update error (0x80080005)-1.png
    step 1

    then
    Windows update error (0x80080005)-snap-2019-09-29-08.42.50.png

    Of course, you can just go to Safe Mode, launch the program, and directly run the repairs, missing the preparation... not the best of ideas. It's designed to give you ways of going back if something goes wrong by creating a restore point, registry backup... then doing the repairs.
      My Computers


  9. Posts : 6
    Windows 10
    Thread Starter
       #9

    dalchina said:
    It guides you through stages of preparation, then you perform the repairs in Safe Mode.
    Oh, I did everything except for safe mode. Okay I will do it tomorrow when I'm awake and I'll post the results! Thanks for now!

    - - - Updated - - -

    dalchina said:
    It guides you through stages of preparation, then you perform the repairs in Safe Mode.

    Windows update error (0x80080005)-1.png
    step 1

    then
    Windows update error (0x80080005)-snap-2019-09-29-08.42.50.png

    Of course, you can just go to Safe Mode, launch the program, and directly run the repairs, missing the preparation... not the best of ideas. It's designed to give you ways of going back if something goes wrong by creating a restore point, registry backup... then doing the repairs.
    I've decided, I'm going to do a clean reinstall, rather than trying to fix the problem. Thank you though! I've disabled my Windows Update a couple months ebcause it kept giving me errors, I guess a clean reinstall is the only way.
      My Computer


  10. Posts : 39,962
    windows 10 professional version 1607 build 14393.969 64 bit
       #10

    There are likely other options besides clean install but if files are backed up and can be restored it is often the best option.

    Clean Install Windows 10



    Find a flash drive that you can format (> or = 8 GB)

    https://www.microsoft.com/en-us/soft...load/windows10
    Download Windows 10 ISO File
    Create Bootable USB Flash Drive to Install Windows 10
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 00:09.
Find Us




Windows 10 Forums