Windows 10 required update cause screen to go blank

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  1. Posts : 64
    Microsoft Windows 10 Pro 64-bit
    Thread Starter

    Is there a significance behind the "3" and "9" numbers?
      My Computer

  2. Posts : 39,956
    windows 10 professional version 1607 build 14393.969 64 bit

    They correspond to the month (planned release date)

    Windows 1703 = March 2017
    Windows 1709 = September 2017
    Windows 1803 = March 2018
    Windows 1809 = September 2018
    Windows 1903 = March 2019
    Windows 1909 = September 2019
      My Computer

  3. Posts : 64
    Microsoft Windows 10 Pro 64-bit
    Thread Starter

    I downloaded the MediaCreationTool1903.exe to make a USB.

    It doesn't even make it to the very first screen where you select a language. It goes blue, then black, without even displaying the select boxes yet. It's there, because I can attach another monitor and it will show the first screen.

    I suppose if this is how 1909 behaves as well, then it will likely result the repeat problem...unless I do the DVI/VGA bypass prior to reinstalling Intel HD drivers to "reset" it I guess. :)
      My Computer

  4. Posts : 39,956
    windows 10 professional version 1607 build 14393.969 64 bit

    This link has Microsoft troubleshooting steps:

    See if there are any that you had not yet performed.
      My Computer

  5. Posts : 34,917
    Win 10 Pro (1903) (2nd PC is 21H2)

    MS has been releasing updates recently which include comments about addressing driver compatibility issues. (see News section). Naturally in your case it depends which issues they have been addressing...!

    The idea would presumably be that if you upgrade to or clean installed 1903 and included the latest updates as part of that procedure, you would gain those benefits.

    Unfortunately hardware/driver incompatibility for some systems- especially older ones never officially supporting Win 10 is inevitable- and that could apply even to systems originally released with Win 10 as the years go by.

    You can hide (block) particular updates if you need to keep an older driver, for example.

    For your own protection, before any next upgrade, and as a matter of course, use disk imaging routinely e.g. Macrium Reflect (free).
      My Computers


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