HELP - Stuck at logon screen after last Win10 update

Page 1 of 2 12 LastLast

  1. Fon
    Posts : 5
    Windows 10
       New #1

    HELP - Stuck at logon screen after last Win10 update


    I cannot even use any of the Troubleshooting options...all of them do nothing, just black screen, until I switch off the pc again.

    I cannot even enter bios with the usual key (Del), but the keyboard lookslike is working (capitals key light is working at least).

    Questions:

    1. How to force acces to bios if the usual key is not working?

    2. If I install Windows10 again (or Reset), I will be able to use Macrium Reflect backed up images, even if the reset removes my installed apps (=I will have to reinstall Macrium)

    Thanks in advance
      My Computer
    Quote Quote

  3. dalchina
    Posts : 42,998
    Win 10 Pro (22H2) (2nd PC is 22H2)
       New #2

    2. If I install Windows10 again (or Reset), I will be able to use Macrium Reflect backed up images, even if the reset removes my installed apps (=I will have to reinstall Macrium)
    If you need to restore an image, you could create Macrium bootable drive on another PC and boot from that.. That's assuming your image was of Windows (all necessary partitions) and not just 'C: '.

    (However, even if you only imaged your Windows partition, there's still a way to make use of that).
      My Computers
    Quote Quote

  4. Fon
    Posts : 5
    Windows 10
    Thread Starter
       New #3

    Yes, the problem is I cannot even enter bios to boot from the usb...
      My Computer
    Quote Quote

  6. dalchina
    Posts : 42,998
    Win 10 Pro (22H2) (2nd PC is 22H2)
       New #4

    Thank you for confirming that.

    Unless the CMOS battery needs replacing, sounds like a hardware problem.

    What exactly happens when you power up? Do you see anything on the screen? Hear anything?

    Is yours a desktop? Laptop? No specs...
      My Computers
    Quote Quote

  7. Kyle
    Posts : 261
    Windows 10 Pro 21H2 (OS Build 19044.1706)
       New #5

    If you could; record the system booting up on a phone (try to record it in HD) and upload it in a post or something? Although it does sound like an installation/update corruption it may very well not be. Still, if you have access to another system (friend/family) you can download a copy of Windows 10 from Microsoft, burn it to a DVD and get into the Windows installation like that. Usually when a Windows installation DVD is detected it'll ask if you want to boot from it before it begins the boot up for Windows.
      My Computer
    Quote Quote

  8. Fon
    Posts : 5
    Windows 10
    Thread Starter
       New #6

    Desktop.

    Everything was ok until the windows 10 update.

    When I power on its just a black screen until windows logon.

    Before the update was the same, but I could enter bios with usual key (del)...

    Now no key is working to enter bios (I've tried also F2,F8,F10...
      My Computer
    Quote Quote

  9. Kyle
    Posts : 261
    Windows 10 Pro 21H2 (OS Build 19044.1706)
       New #7

    Could you give us some specs? Motherboard, CPU, Video card, etc? Burning an installation disc also has troubleshooting within it for recovery. You may be able to perform a "Boot repair".

    How to use Startup Repair to fix boot problems with Windows 10 | Windows Central
    How to Boot or Repair Windows 10 using the Installation Media
      My Computer
    Quote Quote

  10. dalchina
    Posts : 42,998
    Win 10 Pro (22H2) (2nd PC is 22H2)
       New #8

    Thank you for confirming it still boots to a logon screen. I thought you meant it wasn't getting that far.

    What sort of keyboard are you using? How is it connected? Specs please- see mine for comparison. Tutorial available if needed.

    Example:

    Can't Access BIOS Setup with F2 Key for Intel(R) NUC

    Try disabling fast startup, then try accessing BIOS again.
      My Computers
    Quote Quote

  12. Fon
    Posts : 5
    Windows 10
    Thread Starter
       New #9

    Ok, thanks for the help.

    I am trying to disable Fast boot, but after pressing power button for 3 secondsnothing appears, just the usual boot.

    - - - Updated - - -

    Specs:

    I'm using a Cherry usb keyboard.

    Gigabyte motherboard B85M-HD3

    Intel core i5

    16GB RAM

    Win10 Pro 64bits
      My Computer
    Quote Quote

  13. dalchina
    Posts : 42,998
    Win 10 Pro (22H2) (2nd PC is 22H2)
       New #10

    Not Fast Boot, Fast Startup.

    HELP - Stuck at logon screen after last Win10 update-snap-2019-08-31-21.25.07.png

    Cherry usb keyboard.
    - perhaps the usb port/driver aren't ready in time for the key press..?

    MBO seems to be from around 2014.. not so old..
      My Computers
    Quote Quote

 

  Related Discussions
Hello there My laptop has stopped working ! It is stuck on the login screen it's running on Windows 10 . I already removed the SSD and put it into an USB case and run a virus check ,but it's still got that message:( . Please check the pic here:...
My computer started randomly updating today at 1:30 PM (extremely inconvenient) without me even agreeing to it and the update took around 2 and a half hours. After that, I was greeted with a message saying "Your PC has been updated" and this started...
Running anniversary update here... I start my computer, then it loads until I get the main screen (with the clock and date), where I can choose my username and enter my password ( I have 5 users). Sometimes when clicking or typing enter, I can...
I really hate the geniuses at Microsoft(read idiots), they still have not made Safe mode come back with F8 - I understand its to make windows load faster, BUT when you just roll out a new OS would it not be a good idea to make sure people could get...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 19:32.
Find Us




Windows 10 Forums