Very odd problem wth Update version 1903

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  1. Posts : 48
    Window 10 Home 64 bit
    Thread Starter
       #11

    The error code 0xC1900101 – 0x30018 was only shown on screen at the end of doing an in place upgrade after making a CD from the Media Creation Tool.

    looks like a reset is the way to go but does that always work in these cases.
      My ComputerSystem Spec


  2. Posts : 27,243
    windows 10 professional version 1607 build 14393.969 64 bit
       #12

    A clean install is the best option as you can address partition problems (create separate partitions with optimal size).

    For BIOS/MBR: system, Windows, recovery
    For UEFI/GPT: system, MSR, Windows,recovery

    In addition if the BIOS has UEFI you can switch to improve security and other factors in the link comparing them below.

    https://docs.microsoft.com/en-us/win...ive-partitions
    https://docs.microsoft.com/en-us/win...ive-partitions

    Some basics of MBR v/s GPT and BIOS v/s UEFI - Manjaro Linux

    When there is failure to upgrade multiple Panther logs are troubleshooted.
    When the logs are scanned the starting point is typically the error code and error message.

    These are links for reset save files, reset save files equivalent with a bootable iso and clean install:
    Reset Windows 10
    Custom Install Windows 10
    Clean Install Windows 10
      My ComputerSystem Spec

  3. dalchina's Avatar
    Posts : 19,871
    Win 10 Pro (1903)
       #13

    %SystemRoot%\system32\DRIVERS\UMDF\uicciso.dll
    - an early and very common issue in your log file.

    Hi, I think you will need to resolve a problem related to this driver for starters. E.g.
    Just a moment...

    There are many many such reports.

    Microsoft is aware some customers are unable to install Windows 10 due to error 0xC1900101 - 0x30018.


    The most likely causes of this error are:
    . Incompatible antivirus or other security program or utility software
    • Incompatible driver or hardware

    We are currently working with our partner companies to help update problematic drivers whenever they are identified.

    Some basic steps to try if you receive this error:

    • Try temporarily disabling or uninstalling your antivirus software and turning off any 3rd-party firewall software you have running and see if the upgrade will succeed.
      -------
    • Remove any connected USB devices (except the keyboard and mouse) when attempting the upgrade.
    • --------

    We understand that the inability to easily identify the incompatible driver can be incredibly frustrating and we are sorry for the inconvenience.
    https://answers.microsoft.com/en-us/...-0a26604f3200#

    Once done: you could of course attempt the upgrade again using an iso and not accepting updates as part of the upgrade, having uninstalled any 3rd party security software.

    Otherwise:
    Basics: check your disk and file system.

    If your Windows partition is intact but you have other partition issues, you can image your Windows partition, clean install Windows, check it boots, then restore your image over the new Windows partition. A bit of a sledgehammer approach.
      My ComputersSystem Spec


  4. Posts : 48
    Window 10 Home 64 bit
    Thread Starter
       #14

    dalchina said: View Post
    %SystemRoot%\system32\DRIVERS\UMDF\uicciso.dll
    - an early and very common issue in your log file.

    Hi, I think you will need to resolve a problem related to this driver for starters. E.g.
    Just a moment...

    There are many many such reports.


    https://answers.microsoft.com/en-us/...-0a26604f3200#

    Once done: you could of course attempt the upgrade again using an iso and not accepting updates as part of the upgrade, having uninstalled any 3rd party security software.

    Otherwise:
    Basics: check your disk and file system.

    If your Windows partition is intact but you have other partition issues, you can image your Windows partition, clean install Windows, check it boots, then restore your image over the new Windows partition. A bit of a sledgehammer approach.
    Yes as I said I don't know what the driver is and I've updated all the drivers! All of the info in the box section you posted has all ready been done before with no luck. In fact all of that was done on my very first attempt, which was about five times before the last one I did. I know there are many reports and I've read many and tried many methods with no luck.
    I'm not will to do a clean install at this point in time because I've yet to try a reset.
      My ComputerSystem Spec

  5. dalchina's Avatar
    Posts : 19,871
    Win 10 Pro (1903)
       #15

    This may be useful:
    https://docs.microsoft.com/en-gb/win...ips#0xc1900101


    to consider:
    0xd0000034 Failed to add user mode driver [%SystemRoot%\system32\DRIVERS\UMDF\uicciso.dll]

    Looking on google it appears the first error relates to an unsigned driver which I'm thinking could be to do with this Intel AHCI driver I have installed for my m.2 SSD.
    It's not so much having the latest driver, it's have a version that works - and maybe you have a driver you don't need e.g. the Intel® Rapid Storage Technology (Intel® RST) Driver
    Last edited by dalchina; 1 Week Ago at 12:21.
      My ComputersSystem Spec


  6. Posts : 118
    Windows 10 - 1809
       #16

    ash55 said: View Post
    Yes as I said I don't know what the driver is and I've updated all the drivers! All of the info in the box section you posted has all ready been done before with no luck. In fact all of that was done on my very first attempt, which was about five times before the last one I did. I know there are many reports and I've read many and tried many methods with no luck.
    I'm not will to do a clean install at this point in time because I've yet to try a reset.
    Have a look at this thread, it does sound similar to your grief. They appear to have the same error code and are unable to complete a Win10 upgrade. It's an old thread but sounds similar.

    Windows 10 Error code 0xc1900101-0x30018

    The solutions that worked for most appears to be un-install 3rd anti-virus and remove all unnecessary I/O devices. Then a more interesting detail that keeps appearing is to remove/replace graphics cards with an older model.

    At this point in your adventure, if you haven't already moved your SSD to slot 0, you may want to start there. That may not solve all of this grief but may be a step in the right direction.
      My ComputerSystem Spec



  7. Posts : 27,243
    windows 10 professional version 1607 build 14393.969 64 bit
       #17

    There are log collectors used in another forum room.
    Run each V2 and DM and upload into this thread:
    BSOD - Posting Instructions
      My ComputerSystem Spec


  8. Posts : 48
    Window 10 Home 64 bit
    Thread Starter
       #18

    zbook said: View Post
    There are log collectors used in another forum room.
    Run each V2 and DM and upload into this thread:

    BSOD - Posting Instructions
    I can't run that because of Bitdefender, even if I turn off protection
      My ComputerSystem Spec


  9. Posts : 27,243
    windows 10 professional version 1607 build 14393.969 64 bit
       #19

    Please uninstall any non-Microsoft antivirus, firewall, or drive encryption software.
    Uninstall Bitdefender

    Make sure that Windows defender is on.

    Run each V2 and DM > upload results into this thread



    Code:
    UPGRADE CHECK LIST:
    Run through this check list before the next upgrade attempt:
    
    1) remove nonessential hardware
    docks
    USB devices
    printers
    headset
    speakers
    joysticks
    projectors
    scanners
    plotters
    portable optical drives (CD, DVD)
    microphones
    cameras
    webcams
    smartphones
    bluetooth devices
    USB drives (other than a windows 10 iso if used for the upgrade)
    USB Wireless Mouse or Keyboard Receiver, USB Wireless Network Card
    secondary monitors
    
    
    2) These should be the only attached devices:
    wired mouse
    wired keyboard
    monitor
    
    Any of these that have been done in the past week are not necessary to repeat:
    
    
    3) open administrative command prompt and type or copy and paste: (repair file system)
    chkdsk /r /v 
    This may take many hours so plan to run overnight
    Find the chkdsk report in the event viewer using the information in this link and post into the thread:
    Read Chkdsk Log in Event Viewer in Windows 10 Performance Maintenance Tutorials
    https://www.tenforums.com/tutorials/40822-read-chkdsk-log-event-viewer-windows-10-a.html 
    
    4) open administrative command prompt and copy and paste: (repair operating system)
    sfc /scannow 
    dism /online /cleanup-image /restorehealth 
    When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
    
    5) update windows (have all recommended updates installed) and reboot after updates
    
    6) List and uninstall all non-Microsoft antivirus software
    (This includes always on and manual software.)
    (This includes running the applicable antivirus uninstall tools for any AV that could have been incompletely unistalled)
    
    7) List and uninstall all non-Microsoft firewall software
    
    8) List all Microsoft and non-Microsoft drive encryption software. 
    Uninstall all non-Microsoft disk encryption software
    
    9) Run disk cleanup to clean temporary and system files
    
    10) Verify that the drive has > 30 GB free space (At least 25 GB is needed for creating dumps)
    
    11) Place the computer in clean boot:
    https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows
    How to perform a Clean Boot in Windows 10 - TechNet Articles - United States (English) - TechNet Wiki
    https://social.technet.microsoft.com/wiki/contents/articles/29876.how-to-perform-a-clean-boot-in-windows-10.aspx
    https://www.tenforums.com/tutorials/41804-perform-clean-boot-windows-10-troubleshoot-software-conflicts.html
    
    
    12) Detach all SATA devices other than the disk drive that has the Windows operating system
    (Make sure that the only disk drive that is attached to the computer at the time of the upgrade attempt is the disk drive containing Windows)
    (Other disk drives may be able to be detached by disconnecting cables or if necessary to remove the drive from the computer)
    
    13) Make sure that there is no metered connection:  https://support.microsoft.com/en-us/help/17452/windows-metered-internet-connections-faq
      My ComputerSystem Spec


  10. Posts : 48
    Window 10 Home 64 bit
    Thread Starter
       #20

    zbook said: View Post
    Please uninstall any non-Microsoft antivirus, firewall, or drive encryption software.
    Uninstall Bitdefender


    Make sure that Windows defender is on.

    Run each V2 and DM > upload results into this thread



    Code:
    UPGRADE CHECK LIST:
    Run through this check list before the next upgrade attempt:
    
    1) remove nonessential hardware
    docks
    USB devices
    printers
    headset
    speakers
    joysticks
    projectors
    scanners
    plotters
    portable optical drives (CD, DVD)
    microphones
    cameras
    webcams
    smartphones
    bluetooth devices
    USB drives (other than a windows 10 iso if used for the upgrade)
    USB Wireless Mouse or Keyboard Receiver, USB Wireless Network Card
    secondary monitors
    
    
    2) These should be the only attached devices:
    wired mouse
    wired keyboard
    monitor
    
    Any of these that have been done in the past week are not necessary to repeat:
    
    
    3) open administrative command prompt and type or copy and paste: (repair file system)
    chkdsk /r /v 
    This may take many hours so plan to run overnight
    Find the chkdsk report in the event viewer using the information in this link and post into the thread:
    Read Chkdsk Log in Event Viewer in Windows 10 Performance Maintenance Tutorials
    https://www.tenforums.com/tutorials/40822-read-chkdsk-log-event-viewer-windows-10-a.html 
    
    4) open administrative command prompt and copy and paste: (repair operating system)
    sfc /scannow 
    dism /online /cleanup-image /restorehealth 
    When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
    
    5) update windows (have all recommended updates installed) and reboot after updates
    
    6) List and uninstall all non-Microsoft antivirus software
    (This includes always on and manual software.)
    (This includes running the applicable antivirus uninstall tools for any AV that could have been incompletely unistalled)
    
    7) List and uninstall all non-Microsoft firewall software
    
    8) List all Microsoft and non-Microsoft drive encryption software. 
    Uninstall all non-Microsoft disk encryption software
    
    9) Run disk cleanup to clean temporary and system files
    
    10) Verify that the drive has > 30 GB free space (At least 25 GB is needed for creating dumps)
    
    11) Place the computer in clean boot:
    https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows
    How to perform a Clean Boot in Windows 10 - TechNet Articles - United States (English) - TechNet Wiki
    https://social.technet.microsoft.com/wiki/contents/articles/29876.how-to-perform-a-clean-boot-in-windows-10.aspx
    https://www.tenforums.com/tutorials/41804-perform-clean-boot-windows-10-troubleshoot-software-conflicts.html
    
    
    12) Detach all SATA devices other than the disk drive that has the Windows operating system
    (Make sure that the only disk drive that is attached to the computer at the time of the upgrade attempt is the disk drive containing Windows)
    (Other disk drives may be able to be detached by disconnecting cables or if necessary to remove the drive from the computer)
    
    13) Make sure that there is no metered connection:  https://support.microsoft.com/en-us/help/17452/windows-metered-internet-connections-faq
    Thanks.Yes I have done 1 to 12, except 13 because it doesn't apply and I don't use wireless or have a card.
      My ComputerSystem Spec


 
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