Installed latest Windows update but after all there is no sound Solved

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  1. Posts : 20
    Win 10 Pro (1709)
       #1

    Installed latest Windows update but after all there is no sound


    I have just installed the latest Windows 10 update Version 10.0.17134 Build 17134
    But after all there is no sound. Before Windows update I had sound with Realtek High definition driver.
    Now I don't. There is red X sign next to sound icon at quick launch bar.

    And in troubleshooter it shows inadequate information. It also says my audio output is plugged out but it's not.
    I don't know what to do.

    Before windows update I have specifically created system restore point.

    If I won't be able to solve this then I'll restore. But maybe I'm doing something wrong.
    At device manager it says I have appropriate audio driver. But why the hell it doesn't work?

    Long ago I did specifically smth deep inside special options that with each update it wouldn't touch my audio devices. But it touched. I don't remember where and what I did. But it is related and written in my last post here. Though I should find it. I doubt whether I;m correct.

    HelP me.
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  2. dalchina's Avatar
    Posts : 19,830
    Win 10 Pro (1903)
       #2

    Build 17134 is build 1803- which is nearing end of life and being upgraded to build 1903 by MS. Definitely not the latest.

    Not that that resolves your audio driver problem, I'm afraid.
    I have just installed the latest Windows 10 update Version 10.0.17134
    - as a clean install?
      My ComputersSystem Spec


  3. Posts : 20
    Win 10 Pro (1709)
    Thread Starter
       #3

    Damn it. In past I created system restore points. Now that I'm browsing through System properties it says I haven't created any restore points. What an injustice!!
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  4. dalchina's Avatar
    Posts : 19,830
    Win 10 Pro (1903)
       #4

    If you upgraded to a new build, restore points from an older build are completely irrelevant and are deleted by design. And of course they won't be there if you did a clean install.
      My ComputersSystem Spec


  5. Posts : 20
    Win 10 Pro (1709)
    Thread Starter
       #5

    I don't know whether it is latest for real. I'm suppoesed to think like that. If W10 wanted to update it means it got smth new. I don't know how it happened that it actually installed old update.

    - - - Updated - - -

    Tell me what to do to enable sound. It's terrible.

    - - - Updated - - -

    dalchina said: View Post
    If you upgraded to a new build, restore points from an older build are completely irrelevant and are deleted by design. And of course they won't be there if you did a clean install.
    I haven't reinstalled whole Windows from boot CD. So I suppose it's not "clean install". I don't know how to understand "clean install".
    It was just an update that lasted about 20 minutes. Screen was light blue with growing percentage.
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  6. bro67's Avatar
    Posts : 7,338
    Mac OS Mojave
       #6

    First thing is to check Event Viewer and Device Manager for any problems that point to what is going on. Show Hidden Devices to make sure that the sound hardware is still there, speakers are not muted, if it is a desktop or plugged into HDMI, make sure that speakers work with another device, make sure that audio is routing through the HDMI connection. Does DxDiag show any issues.
      My ComputersSystem Spec



  7. Posts : 20
    Win 10 Pro (1709)
    Thread Starter
       #7

    Thank you for your attempts to help bro67 and dalchina. I just reverted back to previous built: Version 10.0.16299 Build 16299
    Now I have sound again. It's really strange that with Windows updates and its new builds my system loses sound. I don't know why. I would do what you asked bro67, but I will have to update 20 minutes again just to do all your actions you mentioned. It's a miracle that the system can reverted to previous builds. Honestly I always though that there is only such thing like "System Restore". But , Jesus Christ, there is something completely different - System Recovery. I opened control panel, went to "Update & Sucurity", the n on the left column "Recovery" and there was this "revert" or smth, - I already forgot how it was called. But this is smth with which I'm really satisfied.
    Guys, if there will be the possibility to "System Restore" or to "Revert to previous build" then later I will update and if I will not have sound again, I'll try to find what is wrong. I think I'll do this later.
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  8. bro67's Avatar
    Posts : 7,338
    Mac OS Mojave
       #8

    Make a backup image of the OS on a spare drive with Powershell How to Create a System Image Backup Windows 10 It will actually create a vhdx image of all partitions.
      My ComputersSystem Spec

  9. dalchina's Avatar
    Posts : 19,830
    Win 10 Pro (1903)
       #9

    Could be your MBO can't be upgraded beyond a certain build for which a driver is delivered automatically. Yet you seem to say the upgrade occurred by Windows Update. That you got 1803 seems to suggest a lmitation.
    It could also be that MS simply didn't deliver a relevant driver.

    More cases- no resolution:
    [Z97-HD3] No sound
    https://www.tonymacx86.com/threads/gigabyte-ga-z97-hd3-audio-not-working.212173/


    Suggest you research others' experience with your hardware.

    To stop any other upgrade you will need to block Windows Update while you decide on this.

    Download Gigabyte GA-Z97-HD3 (rev. 2.0) Realtek HD Audio Driver 4.31 for Windows 10, Windows 10 64 bit
      My ComputersSystem Spec

  10. f14tomcat's Avatar
    Posts : 42,913
    Triple boot - Win 10 Pro, Win 10 Pro Insider (2) - (and a sprinkling of VMs)
       #10

    bro67 said: View Post
    Make a backup image of the OS on a spare drive with Powershell How to Create a System Image Backup Windows 10 It will actually create a vhdx image of all partitions.
    That's a good idea, Greg, to get an image backup prior to any more tries, but that Powershell method is simply another way of doing the in-built old Windows 7 Backup. Yes, it will work, but as we all know, those images are not as reliable as they could be, and can be a devil to restore. Might be a whole lot safer to do it the Macrium way, which is very popular, or Aomei, or other. Then he would have an on-going modern method for doing backups when MS finally deprecates Windows 7 Backup for good.

    Macrium Software | Macrium Reflect Free
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