Windows 10 feature update very slow or stuck

  1.    #1

    Windows 10 feature update very slow or stuck


    Have been trying to install the new 1903 update. Having discovered the upgrade was downloaded, presumably in background without me noticing, I began the install from settings. I am assuming it does not require an internet connection at this point. My pc is not configured for auto connect from my Samsung hotspot. Initially the upgrade seemed to go reasonably fast until it got to 82% on the blue screen. After 5 hours it was still on 82%! Spinner was spinning. At this point I did a hard reset by holding down power button. On reboot it then did a rollback to previous version which thankfully only took 5 minutes. However, next morning I found it was again attempting 1903 update again. This time it appears stuck at 88% after 5 hours. Is this long time normal or is it stuck? I have a laptop with i7 processor and 8 GB RAM. Any assistance would be appreciated.
      My ComputerSystem Spec

  2. Bree's Avatar
    Posts : 11,959
    10 Home x64 (1903) (10 Pro on 2nd pc)
       #2

    Gcam1964 said: View Post
    ...This time it appears stuck at 88% after 5 hours. Is this long time normal or is it stuck? I have a laptop with i7 processor and 8 GB RAM. Any assistance would be appreciated.

    Welcome to TenForums.

    Letting Windows Update upgrade you is, perhaps, the slowest way to get 1903. As a guide, I timed the various stages of a successful (but slow) upgrade here...

    How long does the 1903 upgrade take using Windows Update?
      My ComputersSystem Spec

  3.    #3

    Windows 10 1903 update very slow.


    Bree said: View Post
    Welcome to TenForums.

    Letting Windows Update upgrade you is, perhaps, the slowest way to get 1903. As a guide, I timed the various stages of a successful (but slow) upgrade here...

    How long does the 1903 upgrade take using Windows Update?
    Thankyou for very speedy response. I guess it could be slow because of this UUP factor. I am now 7 hours in and still at 88%. I will give it more time and see how it goes. I am a bit confused, however, about your comment: "And I suppose I could have continued using the machine while the update ground away in the background ". This seems impossible for me as I only have a blue screen that displays:
    "Working on updates 88%
    Don't turn off your PC. This may take a while.
    Your PC will restart several times."

    Additionally, I am considering downloading the update again when I have data available next week. Do you think this may be a worth while action if still no progress after, say, 10 hours? Failing this,, can you suggest how to obtain an ISO image? After reading your post this seems to be a far more efficient option. Thanking you in advance.
      My ComputerSystem Spec

  4. Bree's Avatar
    Posts : 11,959
    10 Home x64 (1903) (10 Pro on 2nd pc)
       #4

    Gcam1964 said: View Post
    I am a bit confused, however, about your comment: "And I suppose I could have continued using the machine while the update ground away in the background ". This seems impossible for me as I only have a blue screen that displays:
    "Working on updates 88%
    Don't turn off your PC. This may take a while.
    Your PC will restart several times."

    There are three stages that count up to 100%, the first is 'downloading', the second is 'installing' (or, more accurately, preparing as much of the install as possible before a restart is required). These take place within Windows and the % count is displayed in Settings. The third is the actual install which takes place outside Windows and is the stage you are currently on. Only in the first two stages can you use Windows for something else while the upgrade works away in the background.


    Additionally, I am considering downloading the update again when I have data available next week. Do you think this may be a worth while action if still no progress after, say, 10 hours? Failing this,, can you suggest how to obtain an ISO image? After reading your post this seems to be a far more efficient option. Thanking you in advance.

    I would go straight for the ISO if Windows Update does not complete. If there is disk activity it is worth waiting to see if the upgrade will make further progress.


    It is a sensible precaution to make a system image with something like Macrium Reflect Free before attempting an upgrade. That way you have a way back to a working system, rather that relying on Windows to be able to roll back. You can download the Media Creation Tool from Microsoft and use that to download and make an ISO. See these tutorials.

    Backup and Restore with Macrium Reflect

    Download Windows 10 ISO File
      My ComputersSystem Spec

  5.    #5

    Thankyou so much. You are amazing. That clarifies everything for me. Really appreciate your feedback and advice. I will study the tutorials, and download the ISO. I should now be ok from here. Cheers. 👍
      My ComputerSystem Spec

  6.    #6

    I found the 2nd PC I upgraded to 1903 'stuck' twice at around 85% - the first phase took a couple of hours to clear, the second never completed after leaving it overnight. A hard reset allowed it to undo changes.

    That attempt was using an iso file, but allowing updates as part of the upgrade.

    I tried again, but this time did NOT elect to allow updates. This time all went smoothly.

    As @Bree says, and I and others have so often recommended, take due precautions on any major change and make sure you have a current disk image beforehand. Once the change is complete, start the cycle of disk imaging again by creating a new base disk image.
      My ComputersSystem Spec


  7.    #7

    Yes, agreed. Upgrading to 1903 took me nearly 9 hours on my system. I am running an i7 gen 7 64 bit cpu with 8GB of RAM. Over 8 of those hours was spent at 88% where it seemed to be 'stuck'. Out of naiveness, I simply followed the directions offered by Microsoft in the settings upgrade panel. For those who cannot afford this amount of down-time(and who can?), I highly recommend using the ISO image method recommended by @Bree in this thread. There is a steeper learning curve involved, but beleive me, it is worth it.

    - - - Updated - - -

    In addition, the comment made by @dalchina when using an iso file, in the previous reply :"I tried again, but this time did NOT elect to allow updates. This time all went smoothly.", should be noted.
      My ComputerSystem Spec

  8. Bree's Avatar
    Posts : 11,959
    10 Home x64 (1903) (10 Pro on 2nd pc)
       #8

    Gcam1964 said: View Post
    Yes, agreed. Upgrading to 1903 took me nearly 9 hours on my system. I am running an i7 gen 7 64 bit cpu with 8GB of RAM. Over 8 of those hours was spent at 88% where it seemed to be 'stuck'. Out of naiveness, I simply followed the directions offered by Microsoft in the settings upgrade panel.....
    Was that for the second attempt with windows update? And did it (eventually) complete successfully?

    If so, it would be well worth adding your experiences to the How long does the 1903 upgrade take using Windows Update? thread.
      My ComputersSystem Spec

  9.    #9

    Sorry late reply Yes, indeed. On second attempt I was going to allow 10 hours at 88% to see if it would progress further. However, after just over 8 hours @88% it began to show progress. From that point, installation completed in under 10 minutes. I looked at settings and it indicated 1903 update was successful. So, like you said from start, installation can take a very long time. It most likely would have completed installation on first attempt if I had given it more time. I did not expect such an unusually long install time. I guess patience is key with the 1903 install. :)
      My ComputerSystem Spec


 

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