Windows 10 Update Installation Fails 1809


  1. Posts : 2
    Windows 10
       #1

    Windows 10 Update Installation Fails 1809


    OS: Microsoft Windows 10
    Version: 10.0.17763 Build 17763

    I've had this problem for a while now, Every time I boot my computer it tries to install updates and gives me a blue screen that says:

    "We couldn't complete the updates. Undoing changes. Don't turn off your computer"

    after this i can boot into my PC no problem (There's no restart loop) but my windows version of course stays stagnant

    the updates that it tries to install seem to be:

    • 2019-07 Cumulative Update for .NET Framework 3.5, 4.7.2, 4.8 for Windows 10 Version 1809 for x64 (KB4507419)
    • 2019-07 Cumulative Update for Windows 10 Version 1809 for x64-based Systems (KB4507469)



    I tried a bunch of things from google to fix this like:

    1. Ruining Windows Update Troubleshooter.
    2. Delete the SoftwareDistribution Folder.
    3. I even tried using the Windows 10 Update Assistant for the May 2019 update.

    But the Update assistant told me it couldn't update without deleting all my information and apps, I can NOT lose my applications, I don't know why it tells me this though I read somewhere that it could be because I installed a new drive to my PC and moved the Program Files directory to it changing its location with the Registry Editor, So I tried changing the location back to the original Program Files file in the C: drive but it didn't make a difference when using the update assistant again (delete all or no update).

    At this point Im out of options I just dont know what to do, If any of you have any idea of how I can update my computer without losing all my data and applications Id be really grateful.
      My Computer

  2. dalchina's Avatar
    Posts : 32,717
    Win 10 Pro (1903) (2nd PC is 21H1)
       #2

    I read somewhere that it could be because I installed a new drive to my PC and moved the Program Files directory to it changing its location with the Registry Editor
    That is definitely not supported by Windows/MS and will give you that problem.
      My Computers


  3. Posts : 2
    Windows 10
    Thread Starter
       #3

    dalchina said:
    That is definitely not supported by Windows/MS and will give you that problem.
    Yeah I was kinda hoping it wouldn't be the case but hey it figures,
    Do you perhaps know how I could fix this?
      My Computer

  4. dalchina's Avatar
    Posts : 32,717
    Win 10 Pro (1903) (2nd PC is 21H1)
       #4

    A clean install.. There are comments by MS about this that go way back.
      My Computers


 

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