Windows 10: Office XP Service Pack 3 update for Windows 10??

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  1. Posts : 41
    Windows 10 Home (x64) Version 1709 (build 16299.19)
       06 Aug 2015 #1

    Office XP Service Pack 3 update for Windows 10??


    UPDATE: I know this is old but it does directly relate. Please see my latest post on this in post #7.

    My current laptop was purchased new last October, loaded with 8.1. I upgraded to 10 on the first day of its release, and ever since then I've been getting notifications for Office XP Service Pack 3. It has failed each time I try it. Windows suggests doing a web search for "Office XP Service Pack 3 - Error 0x80096004" for possible help, and I do find some results that MIGHT be helpful. But I can't understand why Windows 10 is trying to install an XP update on a machine that has never has XP on it.

    Has anyone come across this issue?
    Last edited by cbiweb; 08 Nov 2017 at 09:33.
      My ComputersSystem Spec

  2.    09 Aug 2015 #2

    yes, same damned situation with my two Lenovo laptops now running Windows 10,
    and that idiotic error message about unable to install an update about office XP service pak3.
    got the same-o response when my lp's ran 8.1.

    Microsoft is off on this one and needs to do something about it!!!

    cbiweb said: View Post
    My current laptop was purchased new last October, loaded with 8.1. I upgraded to 10 on the first day of its release, and ever since then I've been getting notifications for Office XP Service Pack 3. It has failed each time I try it. Windows suggests doing a web search for "Office XP Service Pack 3 - Error 0x80096004" for possible help, and I do find some results that MIGHT be helpful. But I can't understand why Windows 10 is trying to install an XP update on a machine that has never has XP on it.

    Has anyone come across this issue?
      My ComputerSystem Spec

  3.    12 Aug 2015 #3

    Worked for me by downloading for Windows 10 the "Show or hide updates" troubleshooter package.
    Office XP Service Pack 3 - Error 0x80096004 has disapeared.

    Je suis "happy"

    Good luck
    Hubert
    France

    https://support.microsoft.com/en-us/kb/3073930
      My ComputerSystem Spec


  4. Posts : 4,633
    Win10 Home and Pro, Win10 Insider Preview, WinXP Home Premium, Linux Mint
       12 Aug 2015 #4

    cbiweb said: View Post
    My current laptop was purchased new last October, loaded with 8.1. I upgraded to 10 on the first day of its release, and ever since then I've been getting notifications for Office XP Service Pack 3. It has failed each time I try it. Windows suggests doing a web search for "Office XP Service Pack 3 - Error 0x80096004" for possible help, and I do find some results that MIGHT be helpful. But I can't understand why Windows 10 is trying to install an XP update on a machine that has never has XP on it.

    Has anyone come across this issue?
    That was a naming convention 'screw-up' of Microsoft with the naming of Windows XP and Office XP, tried to tie them together. If you have ANY portion of Office XP on your computer that can be identified as part of Office XP/2002 such as PowerPoint Viewer, Word Viewer, Excel Viewer, etc., it probably is picking it up and offering that update.
      My ComputerSystem Spec

  5.    21 Dec 2015 #5

    Service pack 3 trying to download on Wndows 13i


    cbiweb said: View Post
    My current laptop was purchased new last October, loaded with 8.1. I upgraded to 10 on the first day of its release, and ever since then I've been getting notifications for Office XP Service Pack 3. It has failed each time I try it. Windows suggests doing a web search for "Office XP Service Pack 3 - Error 0x80096004" for possible help, and I do find some results that MIGHT be helpful. But I can't understand why Windows 10 is trying to install an XP update on a machine that has never has XP on it.

    Has anyone come across this issue?
    " I have a clean install of Windows 10 and XP Service Pack 3 is trying so much and failing to install that I have also reached my data usage limit . Is this needed and if not , how can I stop this download 50 times in one day.
      My ComputerSystem Spec

  6.    24 Dec 2015 #6

    Hi, see this thread on the same page which should stop such attempts to update.
    updates - Windows 10 Forums
    However, if you want to use that feature, you may need to find any part of Office (e.g. a trial that you installed...?) that remains that is triggering that and remove it. E.g. and Office clean up or manual uninstall tool, or Revo Uninstaller if you can find any remaining exe file related to Office.
      My ComputerSystem Spec


  7. Posts : 41
    Windows 10 Home (x64) Version 1709 (build 16299.19)
    Thread Starter
       08 Nov 2017 #7

    Checking in to see if there's any news about this issue. A couple weeks ago I reinstalled Win10, a total refresh - wiped all files and everything - and updated right through to the Fall Creators update. And today the Office XP Service Pack 3 update tried to download/install. It failed of course, but apparently I will now continue to be nagged ad haunted by this absolutely ludicrous and unnecessary update!

    Does anyone know if this has been resolved somewhere so I can get the fix?
      My ComputersSystem Spec

  •    15 Jan 2018 #8

    cbiweb said: View Post
    Checking in to see if there's any news about this issue. A couple weeks ago I reinstalled Win10, a total refresh - wiped all files and everything - and updated right through to the Fall Creators update. And today the Office XP Service Pack 3 update tried to download/install. It failed of course, but apparently I will now continue to be nagged ad haunted by this absolutely ludicrous and unnecessary update!

    Does anyone know if this has been resolved somewhere so I can get the fix?
    settings
    update and security
    advanced options
    uncheck "give me updates for other MS products when i update windows"
      My ComputerSystem Spec


  • Posts : 41
    Windows 10 Home (x64) Version 1709 (build 16299.19)
    Thread Starter
       15 Jan 2018 #9

    milesm said: View Post
    settings
    update and security
    advanced options
    uncheck "give me updates for other MS products when i update windows"
    That's a good option, except that I do want updates for other MS products. Just not anything for XP, which this machine has never seen one byte of.
      My ComputersSystem Spec

  •    15 Jan 2018 #10

    Hi there

    Some people for better or worse are trying to keep XP still alive

    You might like to have a look at this link

    Welcome to Windows XP Service Pack 4 - RyanVM.net Discussion Board

    I'd still though if using XP run it as a Virtual machine

    Cheers
    jimbo
      My ComputerSystem Spec


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