Microsoft Account Activation Not working


  1. Posts : 11
    Windows 10
       #1

    Microsoft Account Activation Not working


    My new computer just arrived and I have installed windows on the new computer and logged in with my Microsoft account. If I go to the Microsoft profile website it shows that my computer is linked to my Hotmail account.

    Microsoft Device List (On Website)
    https://i.imgur.com/xb7vFx0.png

    When i troubleshoot my windows activation and select changed hardware it only shows my old computer.

    https://i.imgur.com/jtPPhaM.png

    if i click see other devices it only shows the VMware Compuiter not the new one. In the settings page on my old PC it says that my windows activation is linked to my microsoft account.

    This is for Windows 10 Pro edition which is installed on my old and new computer. They "key" was given to me when i upgraded from windows 7 back in 2014-15.

    Windows Activation Diagnostic Report
    Windows Diagnostic Report.txt
      My Computer


  2. Posts : 42,986
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #2

    Hi, you may find these helpful:
    Uninstall Product Key and Deactivate Windows 10 | Tutorials

    From that tutorial:
    If you try to activate Windows 10 on another PC with this same retail product key, you may have to activate by phone if online activation fails.


    Use Activation Troubleshooter in Windows 10 | Tutorials


    Note that you can only transfer the license if it is retail, not if OEM.

    More:
    Activation troubleshooting - Windows 10 Forums
      My Computers


  3. Posts : 11
    Windows 10
    Thread Starter
       #3

    dalchina said:
    Hi, you may find these helpful:
    Uninstall Product Key and Deactivate Windows 10 | Tutorials

    From that tutorial:


    Use Activation Troubleshooter in Windows 10 | Tutorials


    Note that you can only transfer the license if it is retail, not if OEM.

    More:
    Activation troubleshooting - Windows 10 Forums
    thanks for taking the time to reply. I have went through the deactivation tutorial and also tried to do the activation by phone but when i enter SLUI 4 in run nothing opens.
      My Computer


 

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