Help with computer can't update

  1. flashh4's Avatar
    Posts : 84
    Windows 10 Home (x64) Version 1803 (build 17134.165)
       #1

    Help with computer can't update


    Hey, i am helping a lady who's computer keeps telling her it can't up-date because there isn't enough space on her computer to update it ! I have tried removing a bunch of stuff to free up space & have run Disk Clean up ! She even said i could wipe it clean & start over if i had to !
    Any help on resetting/updating it ?
    Should i just wipe it clean & start over ?
    There is nothing important that she would lose by wiping clean !

    Thanks
    Chuck
      My Computer

  2. Samuria's Avatar
    Posts : 4,956
    windows 10
       #2

    How big is the drive and what is used if you ran diskclean did you rerun it to remove old install files if there is a windows.old that often takes over 30 gig
      My Computer

  3. flashh4's Avatar
    Posts : 84
    Windows 10 Home (x64) Version 1803 (build 17134.165)
    Thread Starter
       #3

    Howdy Samuria, Disk Cleanup says only 6.99gb free of disk space on windows C
    The hard drive is 28.8GB used out of 29.1GB

    Tried to run "Fix could not find the recovery environment windows 10" but it failed !!

    Any ideas ??

    Thanks


    Disk Management
    Capacity free spa % free
    Disk 0 partion 1 .... Healthy (E 260 mb 260 mb 100%
    Disk partion 4 ......Healthy (R 979 mb 979mb 100%
    Windows (C:) .... Healthy (B 29 gb 0 mb 0%
    Last edited by flashh4; 21 Mar 2019 at 14:14.
      My Computer

  4. flashh4's Avatar
    Posts : 84
    Windows 10 Home (x64) Version 1803 (build 17134.165)
    Thread Starter
       #4

    She came & got the computer now i will never know exactly what the problem was, oh the missed knowledge !!
      My Computer

  5. Steve C's Avatar
    Posts : 5,255
    Windows 10 Pro 64 bit
       #5

    Try running Wise Disk Cleaner and uninstalling large programs which are no longer needed. A 29 GB drive is tiny. A larger disk (preferably SSD) would be a significant upgrade if one can be fitted,
      My Computers

  6. Porthos's Avatar
    Posts : 810
    Win 10
       #6

    flashh4 said:
    Howdy Samuria, Disk Cleanup says only 6.99gb free of disk space on windows C
    The hard drive is 28.8GB used out of 29.1GB

    Tried to run "Fix could not find the recovery environment windows 10" but it failed !!

    Any ideas ??

    Thanks


    Disk Management
    Capacity free spa % free
    Disk 0 partion 1 .... Healthy (E 260 mb 260 mb 100%
    Disk partion 4 ......Healthy (R 979 mb 979mb 100%
    Windows (C:) .... Healthy (B 29 gb 0 mb 0%
    It sounds like she has one of those cheap notebooks with a soldered on 32 gig emmc drive. (non-upgradeable)
    It takes speecial work using an USB drive connected to upgrade each time.
    Or you can clean install new build each time.

    My clients usually end up tossing them to get a real computer.
      My Computers



 

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