Help with computer can't update


  1. Posts : 352
    Windows 11 Home (x64) Version 23H2
       #1

    Help with computer can't update


    Hey, i am helping a lady who's computer keeps telling her it can't up-date because there isn't enough space on her computer to update it ! I have tried removing a bunch of stuff to free up space & have run Disk Clean up ! She even said i could wipe it clean & start over if i had to !
    Any help on resetting/updating it ?
    Should i just wipe it clean & start over ?
    There is nothing important that she would lose by wiping clean !

    Thanks
    Chuck
      My Computer


  2. Posts : 8,057
    windows 10
       #2

    How big is the drive and what is used if you ran diskclean did you rerun it to remove old install files if there is a windows.old that often takes over 30 gig
      My Computer


  3. Posts : 352
    Windows 11 Home (x64) Version 23H2
    Thread Starter
       #3

    Howdy Samuria, Disk Cleanup says only 6.99gb free of disk space on windows C
    The hard drive is 28.8GB used out of 29.1GB

    Tried to run "Fix could not find the recovery environment windows 10" but it failed !!

    Any ideas ??

    Thanks


    Disk Management
    Capacity free spa % free
    Disk 0 partion 1 .... Healthy (E 260 mb 260 mb 100%
    Disk partion 4 ......Healthy (R 979 mb 979mb 100%
    Windows (C:) .... Healthy (B 29 gb 0 mb 0%
    Last edited by flashh4; 21 Mar 2019 at 14:14.
      My Computer


  4. Posts : 352
    Windows 11 Home (x64) Version 23H2
    Thread Starter
       #4

    She came & got the computer now i will never know exactly what the problem was, oh the missed knowledge !!
      My Computer


  5. Posts : 7,871
    Windows 11 Pro 64 bit
       #5

    Try running Wise Disk Cleaner and uninstalling large programs which are no longer needed. A 29 GB drive is tiny. A larger disk (preferably SSD) would be a significant upgrade if one can be fitted,
      My Computers


  6. Posts : 928
    Win 10
       #6

    flashh4 said:
    Howdy Samuria, Disk Cleanup says only 6.99gb free of disk space on windows C
    The hard drive is 28.8GB used out of 29.1GB

    Tried to run "Fix could not find the recovery environment windows 10" but it failed !!

    Any ideas ??

    Thanks


    Disk Management
    Capacity free spa % free
    Disk 0 partion 1 .... Healthy (E 260 mb 260 mb 100%
    Disk partion 4 ......Healthy (R 979 mb 979mb 100%
    Windows (C:) .... Healthy (B 29 gb 0 mb 0%
    It sounds like she has one of those cheap notebooks with a soldered on 32 gig emmc drive. (non-upgradeable)
    It takes speecial work using an USB drive connected to upgrade each time.
    Or you can clean install new build each time.

    My clients usually end up tossing them to get a real computer.
      My Computers


 

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