Why is KB4023057 is installed several times? Solved

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  1. phrab's Avatar
    Posts : 200
    windows 10 professional 64-bit
       #1

    Why is KB4023057 is installed several times?


    This update has been installed on my Win 10, version 1803 machine several times. Actually, the first few times, I used wuShowHide.diagcab to hide it. Although, it was hidden, it supposedly installed anyhow. Eventually, I gave up & when WU said there were updates, I installed it.

    However, my update history shows that it was installed 4 times, including today. Why is this happening? And why was it installed while it was hidden?

    Also, I noticed that KB4487017 was also installed while it was "hidden"?

    Thank you in advance,
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    Last edited by phrab; 1 Week Ago at 19:36. Reason: forgot to add something
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  2. Callender's Avatar
    Posts : 1,188
    Windows 10 Home 1809 32-bit
       #2
      My ComputerSystem Spec

  3. phrab's Avatar
    Posts : 200
    windows 10 professional 64-bit
    Thread Starter
       #3

    Callender said: View Post
    Thank you for this. I do have a rempl folder. If I understand correctly, Microsoft keeps modifying & reissuing this update. In the link you posted, most were having trouble installing the update. On my machine, it seems to say that it installed successfully...4 times.

    However, if I go to Programs & Features, it's listed only once...today. I saw in post KB4023057 Update to Windows 10 for update reliability - January 15 that someone indicated that @Brink said to uninstall it, but I couldn't find that advice by him. Would you advise uninstalling it?

    Still not sure why "hidden" updates are installed though.
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  4. Callender's Avatar
    Posts : 1,188
    Windows 10 Home 1809 32-bit
       #4

    I can't really advise on that. You could upgrade to 1809. I upgraded via Media Creation Tool and clean installed (with drivers backed up)

    They've released a few versions of that update so I guess it's normal to see it install a few times:

    Click image for larger version. 

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    Personally I've never installed it.
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  5. jamis's Avatar
    Posts : 254
    Windows10 Home 64 bit v. 1803 bld. 17134.648
       #5

    IIRC KB4023057 is not a regular update. It's a program and the repetitive "updates" are changes to that program. Search for KB4023057 and you'll likely find your answer also.
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  6. phrab's Avatar
    Posts : 200
    windows 10 professional 64-bit
    Thread Starter
       #6

    jamis said: View Post
    IIRC KB4023057 is not a regular update. It's a program and the repetitive "updates" are changes to that program. Search for KB4023057 and you'll likely find your answer also.
    Thanks for the update. I’ll do that.
      My ComputerSystem Spec


  7. Posts : 24,537
    windows 10 professional version 1607 build 14393.969 64 bit
       #7

    There are data within windows that display results that are misleading.
    For example when viewing Windows updates it may display successful when it was never installed.
    So for Windows updates you must check to see whether the update was or was not installed.

    There is a trigger which makes it display successful or fail. This trigger is unreliable or misleading to the end user. The end user must always check to see whether the update was or was not installed.
      My ComputerSystem Spec

  8. phrab's Avatar
    Posts : 200
    windows 10 professional 64-bit
    Thread Starter
       #8

    zbook said: View Post
    There are data within windows that display results that are misleading.
    For example when viewing Windows updates it may display successful when it was never installed.
    So for Windows updates you must check to see whether the update was or was not installed.

    There is a trigger which makes it display successful or fail. This trigger is unreliable or misleading to the end user. The end user must always check to see whether the update was or was not installed.
    Thanks for the information. I thought that I had checked when I looked at the installed updates. Is there another way to check?
      My ComputerSystem Spec


  9. Posts : 24,537
    windows 10 professional version 1607 build 14393.969 64 bit
       #9

    In order to determine whether a Windows update has or has not been installed you must attempt to uninstall the update.
    If there is no update to uninstall then the update was never installed.

    View update history > click uninstall updates > in the right upper corner in the box that displays: search installed updates > enter the KB number > if the update does not appear then it has not been installed and if the update is able to be uninstalled the it was installed
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  10. phrab's Avatar
    Posts : 200
    windows 10 professional 64-bit
    Thread Starter
       #10

    zbook said: View Post
    In order to determine whether a Windows update has or has not been installed you must attempt to uninstall the update.
    If there is no update to uninstall then the update was never installed.

    View update history > click uninstall updates > in the right upper corner in the box that displays: search installed updates > enter the KB number > if the update does not appear then it has not been installed and if the update is able to be uninstalled the it was installed
    Wow. Thanks for this. I always assumed that everything listed under Settings/Update & Security/View update history showed all the installed updates. Now I see that cumulative updates supersede previous ones & even some other updates.

    This makes it difficult to roll back updates, if one causes a problem & isn't caught in time. I appreciate your time & expertise!
      My ComputerSystem Spec


 
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