W10 update error on (really) old laptop: SAFE_OS phase

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  1. Posts : 803
    Win10 Pro - x64 latest build dual boot w/Win 11 Pro
       #31

    OK thanks. I'd best run an installation again then as I cleaned up after yesterday's efforts.
    I'll advise what I get.
      My Computer


  2. Posts : 803
    Win10 Pro - x64 latest build dual boot w/Win 11 Pro
       #32

    OK pictuere of those attached:

    W10 update error on (really) old laptop: SAFE_OS phase-capture.jpg
      My Computer


  3. Posts : 282
    Windows 10, 8.1, 7, and Vista
    Thread Starter
       #33

    Sorry to hijack, but I also just ran the sigverif.exe tool and it found no unsigned drivers.
      My Computer


  4. Posts : 803
    Win10 Pro - x64 latest build dual boot w/Win 11 Pro
       #34

    No problem ;-)
      My Computer


  5. Posts : 30,192
    Windows 11 Pro x64 Version 23H2
       #35

    The two drivers appear to be print related.

    In checking my system I have the same two drivers, listed under printers, with a different version number. So this could be a red herring.

    That said, like bobjoe when I run sigverif I don't get any errors on scanners or printers, you had one.

    Have you run sfc /scannow?

    I might also consider running an inplace repair with the correct Version to see if that corrects matters.

    When you posted logs one log was missing setuperr.log. Could you see if you have it.
      My Computer


  6. Posts : 803
    Win10 Pro - x64 latest build dual boot w/Win 11 Pro
       #36

    Even though I have the settings to show hidden files and folders I can't find such a log.

    I will try running sfc and see what happens.
      My Computer


  7. Posts : 803
    Win10 Pro - x64 latest build dual boot w/Win 11 Pro
       #37

    Here's my CBS Log file:
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  8. Posts : 803
    Win10 Pro - x64 latest build dual boot w/Win 11 Pro
       #38

    It appears to be a driver, but Windows doesn't bother to tell me which one, and it would be so easy to programme it that way.
    I'm getting weary of this. I continue to try installation, but it's obviously something really obscure that someone at MS HQ decided to block from now on.
    Last edited by Ex_Brit; 08 Apr 2019 at 21:52.
      My Computer


  9. Posts : 803
    Win10 Pro - x64 latest build dual boot w/Win 11 Pro
       #39

    Sigverif finds nothing btw. Interesting article here: Microsoft throws in the towel on Windows 10 1809 | Computerworld
      My Computer


  10. Posts : 30,192
    Windows 11 Pro x64 Version 23H2
       #40

    Well your CBS log indicates it cannot repair a file

    mscorlib.ni.dll

    You can go to end of log and see for yourself. Lines of significance in log have [SR] in them.

    Do you have boot media or can you create fresh boot media for the version of Windows you have installed?

    I would run a repair install with this media.

    Repair Install Windows 10 with an In-place Upgrade

    Version must be the same or it will try to upgrade you.

    Alternatively if you have a spare disk you could try a clean install of the current version. If it installs correctly you can then make a decision.
      My Computer


 

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