1) Repeat the chkdsk scan:
Open administrative command prompt and type or copy and paste: chkdsk /r /v C:
This may take many hours so plan to run overnight
C:\WINDOWS\system32>chkdsk /r /v C:
The type of the file system is NTFS.
Cannot lock current drive.
Chkdsk cannot run because the volume is in use by another
process. Would you like to schedule this volume to be
checked the next time the system restarts? (Y/N)
Type: Y
reboot
2) Use the text and images in this link to find the chkdsk report in the event viewer > copy and paste > notepad > post a share link into the thread using one drive, drop box, or google drive
Read Chkdsk Log in Event Viewer in Windows 10 | Tutorials
3) Open control panel > category > programs > add remove programs > post images into the thread
4) Open device manager > click view > click show hidden devices > manually expand all rows > look for any row displaying a yellow triangle with black exclamation mark or unknown device > post images into the thread
5) Open Ccleaner > click windows tab > scroll down to system and advanced > post an image into the thread
6) During the troubleshooting process please do not use disk cleanup
7) The logs displayed that Windows driver verifier was off.
Please use the customized settings in this link to run Windows driver verifier continuously for 48 hours:
Driver Verifier-- tracking down a mis-behaving driver. - Microsoft Community
8) Run HD Sentinel (free or trial version) > post images into the thread for results on these tabs:
a) overview
b) temperature
c) SMART
For the smart results please widen the columns so that the characters in each row are in full view
9) Open administrative command prompt and type or copy and paste:
10) sfc /scannow
11) dism /online /cleanup-image /restorehealth
12) bcdedit /enum all
13) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
Code:
Event[23288]:
Log Name: System
Source: Microsoft-Windows-StartupRepair
Date: 2019-03-06T20:40:38.604
Event ID: 1002
Task: N/A
Level: Information
Opcode: Info
Keyword: N/A
User: S-1-5-18
User Name: NT AUTHORITY\SYSTEM
Computer: Server
Description:
Start-up Repair failed.
Event[23289]:
Log Name: System
Source: Microsoft-Windows-StartupRepair
Date: 2019-03-06T20:40:38.604
Event ID: 1121
Task: N/A
Level: Information
Opcode: Info
Keyword: N/A
User: S-1-5-18
User Name: NT AUTHORITY\SYSTEM
Computer: Server
Description:
The following file necessary for Windows start-up was corrupt: e:\boot\resources\custom\bootres.dll
Code:
Event[21798]:
Log Name: System
Source: Microsoft-Windows-Kernel-General
Date: 2019-03-04T15:38:27.480
Event ID: 5
Task: N/A
Level: Error
Opcode: Info
Keyword: N/A
User: S-1-5-18
User Name: NT AUTHORITY\SYSTEM
Computer: Server
Description:
{Registry Hive Recovered} Registry hive (file): '\??\Volume{303b50c8-f0eb-11e1-b98c-806e6f6e6963}\System Volume Information\SPP\SppCbsHiveStore\{cd42efe1-f6f1-427c-b004-033192c625a4}{4ABADABD-63D0-4F45-B6CA-6B4A88F31F44}' was corrupted and it has been recovered. Some data might have been lost.
Code:
Event[21759]:
Log Name: System
Source: Microsoft-Windows-Kernel-General
Date: 2019-03-04T15:23:14.301
Event ID: 5
Task: N/A
Level: Error
Opcode: Info
Keyword: N/A
User: S-1-5-18
User Name: NT AUTHORITY\SYSTEM
Computer: Server
Description:
{Registry Hive Recovered} Registry hive (file): '\SystemRoot\System32\Config\SOFTWARE' was corrupted and it has been recovered. Some data might have been lost.
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