Windows update error (0x80080005)

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  1. Posts : 14
    Windows 10

    Windows update error (0x80080005)

    So normally I'm able to update windows whenever I check for updates but this time it just keeps giving me this error. I've watched many videos on this as well as reading many articles but for whatever reason I still haven't found or soloutuin nor have got a solution form other threads. Simplily changing from disabled does not work in this case, it's as if its stuck on disabled in the services menu. If I try running it in automatic or manuel and hit start it gives me the error 1114, a dynamic link load library initiation has failed. Ive tried the net stop routine but again the update services fails to restart. Im on Version 1809, OS build 17763.292. ANy help would be greatly appraciated.
      My ComputerSystem Spec

  2. dalchina's Avatar
    Posts : 19,950
    Win 10 Pro (1903)

    it just keeps giving me this error
    Simplily changing from disabled does not work in this case, it's as if its stuck on disabled in the services menu. If I try running it in automatic or manuel and hit start it gives me the error 1114
    Hi, to what does 'it' refer please?

    I'm guessing in the second case you might be referring to the state of some service. I might guess you mean this one:
    Windows update error (0x80080005)-1.jpg

    Which update in particular is causing you a problem? KB...........
    Presumably this one:Cumulative Update KB4487044 Windows 10 v1809 Build 17763.316 - Feb. 12 Windows Update - Windows 10 Forums

    - note you can download it manually.

    First please try running the troubleshooter, bottom right
    Windows update error (0x80080005)-2.jpg

    If that fails to fix Windows update, try
    Reset Windows Update in Windows 10 | Tutorials

    If still no success, try's free cautious repair tool, observing all steps, and selecting only the relevant repair(s) - Windows Update. It's easy to find.
      My ComputersSystem Spec

  3. Posts : 14
    Windows 10
    Thread Starter

    There's no particular update. Problem is I can't get any updates. I have tried the windows update troubleshooter and after it has run it gives me a symbol with an exclamtion mark in it, it does not say fixed. WHen I opened that meno more, it does stop bits failed to start. I will try youre suggestions
      My ComputerSystem Spec

  4. dalchina's Avatar
    Posts : 19,950
    Win 10 Pro (1903)

    It sounds as if your services may be in a mess. Try the last two steps.

    If no joy after that, we'll step back and do basic checks.

    1. First check your disk(s):
    Download and run Hard Disk Sentinel (trial) (includes SSDs)
    (This gives exceptionally good text comments)
    Post a screenshot of its GUI using the Insert Image icon above your post.
    If all disks are reported as good, continue.

    2. Now check your file system:

    From an admin command or powershell prompt
    [Windows key + X, click command prompt (admin)]
    chkdsk C: /scan

    and report the result. Note this fixes nothing.
      My ComputersSystem Spec

  5. Posts : 14
    Windows 10
    Thread Starter

    great, now im getting an mme.exe after running that bat file and have no access to the service msc
      My ComputerSystem Spec

  6. Posts : 14
    Windows 10
    Thread Starter

    ok, not being able to run services because I was blocked is fixed thanks to the troubleshooter. It showed check marks but again by the windows update an exclamation point. Below is the result from step 2

    Microsoft Windows [Version 10.0.17763.292]
    (c) 2018 Microsoft Corporation. All rights reserved.

    C:\WINDOWS\system32>chkdsk C:/scan
    The type of the file system is NTFS.
    Volume label is Windows.

    Stage 1: Examining basic file system structure ...
    390400 file records processed.
    File verification completed.
    6495 large file records processed.
    0 bad file records processed.

    Stage 2: Examining file name linkage ...
    685 reparse records processed.
    469120 index entries processed.
    Index verification completed.
    0 unindexed files scanned.
    0 unindexed files recovered to lost and found.
    685 reparse records processed.

    Stage 3: Examining security descriptors ...
    Security descriptor verification completed.
    39361 data files processed.
    CHKDSK is verifying Usn Journal...
    34837816 USN bytes processed.
    Usn Journal verification completed.

    Windows has scanned the file system and found no problems.
    No further action is required.

    231447551 KB total disk space.
    114874000 KB in 183845 files.
    114424 KB in 39362 indexes.
    0 KB in bad sectors.
    504927 KB in use by the system.
    65536 KB occupied by the log file.
    115954200 KB available on disk.

    4096 bytes in each allocation unit.
    57861887 total allocation units on disk.
    28988550 allocation units available on disk.
      My ComputerSystem Spec

  7. Posts : 14
    Windows 10
    Thread Starter

    when using hard disk sentinel, what exactly am i doing or scanning? sorry, this is all new to me
      My ComputerSystem Spec

  8. Posts : 14
    Windows 10
    Thread Starter

    I even tried to force start the service and got this:

    SERVICE_NAME: wuauserv
    TYPE : 30 WIN32
    WIN32_EXIT_CODE : 1114 (0x45a)
    SERVICE_EXIT_CODE : 0 (0x0)
    CHECKPOINT : 0x0
    WAIT_HINT : 0x0
    PID : 0
    FLAGS :
      My ComputerSystem Spec

  9. Posts : 1,500
    Windows 10 Home

    "So normally I'm able to update windows whenever I check for updates but this time it just keeps giving me this error."

    I recently ran into this on a computer that I support. Troubleshoot Update failed with errors, couldn't find new updates.
    I ran scannow, no errors to fix. I deleted the contents of the Windows/SoftwareDistribution folder (or rename to .old works too) to cleared out all old downloads, in case one of them was corrupted. I Reset WU, using the tute linked to in post 2 and rebooted. Ran Troubleshoot WU again, no errors. Clicked Check for Updates and all installed, no issues.
    May or may not work for you but should take less than 15 minutes to find out. good Luck
      My ComputerSystem Spec

  10. Posts : 14
    Windows 10
    Thread Starter

    OK so with the bat tool I saw that the windows service failed to start. It also messed with some settings but as I previously said, those problems were fixed thanks to the running of the trouble shooter. I did install the tweaking in safe mode and it showed that it had started but again when in services, windows update it continues to give me the error 1114. As far as the hard disk sentinel, I still don't know what exactly I'm supposed to press on to show on here. Any steps would be greatly appreciated as well. Also, I stumbled under the software distribution folders and there are two there. One reads .bak and the other .old. Should I have two? The one that reads .bak just has an sls folder that leads to nowhere. The other, when comparing to my laptop seems to be missing some stuff. What exactly should be in this folder if it has anything to do with the problem?
      My ComputerSystem Spec

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