Laptop hangs during restart after cumulative update


  1. Posts : 70
    Windows 10 Home,64-bit, Version 21H1, Build 19043.1023
       #1

    Laptop hangs during restart after cumulative update


    Today I Clean Installed version 1809. After that under Windows update I received a cumulative update alongwith other updates. It required restart. While restating it hangs, "getting windows ready, don't turn off your computer". What to do?
    Last edited by layman; 26 Nov 2018 at 05:53.
      My Computer


  2. Posts : 34,875
    Win 10 Pro (1903) (2nd PC is 21H2)
       #2

    Usually best to wait. You can check the notes for the update in the thread per update per build - it will be at the top of the News section- with comments following.

    However that message sounds more like it's related to installing windows than an update, which would be odd.
    PC stuck on Getting Windows ready, Don't turn off your computer screen
    https://www.howtogeek.com/356953/how-to-fix-a-pc-stuck-on-dont-turn-off-during-windows-updates/


    If it never succeeds you might be able to do an offline uninstall. Not something I've tried myself...
      My Computers


  3. Posts : 4,523
    Windows 11 Pro 64-bit
       #3

    As been suggested give it some time to see if the updates installs if not cancel pending installation of updates.

    Please boot your computer with Windows Installation Media and from Windows Recovery Environment start the Command Prompt.

    Please execute below command and reboot your computer to see issue resolves.

    Code:
    mkdir C:\scratch
    
    DISM    /Image:C:\     /Cleanup-Image   /RevertPendingActions /ScratchDir:C:\Scratch

    Please replace all of the partition letter C: with Windows installed partition letter. When computer boots into Windows Recovery Environment (WinRE) environment the drive letter assign to Windows partition may not be C: drive letter because Windows 7, 8 , 8.1 and 10 creates a separate system partition when it's installed from scratch. The system partition contains boot files WinRE assigns the system partition the C: drive letter and the Windows installed partition will be assign any other drive letter usually D: drive letter is assign to Windows installed partition. The Bcdedit /enum | find "osdevice" command can be use to find out the drive letter of the Windows installed partition the output of the Bcdedit command is similar to this osdevice partition=D:. The drive letter after partition= is the drive letter of the Windows partition.
      My Computer


  4. Posts : 70
    Windows 10 Home,64-bit, Version 21H1, Build 19043.1023
    Thread Starter
       #4

    Thanks dalchina & FreeBooter for your suggestions. I waited for an hour & then powered off. After a couple of such attempts the matter resolved on its own. I appears the problem was with KB4467708 & KB4464455.
      My Computer


  5. Posts : 34,875
    Win 10 Pro (1903) (2nd PC is 21H2)
       #5

    Glad it worked out. Unfortunately you can't necessarily expect a smooth experience with MS these days, perhaps especially with 1809.
      My Computers


 

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