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#11
You would only have had a CoA if the machine was supplied by the manufacturer with Windows 7. If the machine came originally with Windows 8 or 8.1 then a key is embedded in the bios firmware. Actually, that makes life easy. In a clean install Setup will read this key from the firmware and use it to determine which edition to install and to activate it.
Then you should have a legitimate key for W8 Pro in the bios. You can do a clean install and get an activated Windows 10 Pro.
Clean Install Windows 10 | Tutorials
To clear up any doubts, you can check what the key embedded in your PC is actually for. Use ShowKeyPlus to read it. It should tell you the key and say:
OEM Edition: Win 8 RTM Professional OEM:DM
ShowKeyPlus - Windows 10 ForumsKey types:
OEM: DM = PC specific keys found embedded in the Microsoft Data Management (MSDM) table of the firmware of Windows 8 and Windows 10 factory installed PC's.
That's exactly what it should say. Yes, the OEM key is unique to your PC and is embedded in the firmware. You can do a clean install with the Microsoft install media and will get an activated Windows 10 Pro, you won't even be asked for a key as Setup will read the one you have in the PC.
The reset uses the recovery partition - someone must have changed that to Enterprise
See also here about downgrading to Pro
Win10 deactivated - how to get a working Win10 back Solved - Windows 10 Forums
Downgrade from Windows 10 Enterprise to Windows 10 Pro?
Scroll down to the post by Scott Louvau and the one below that:
From an elevated command prompt, you can run:
wmic path softwarelicensingservice get OA3xOriginalProductKey
Then, press the Windows key and type 'Activation' to get to the "System Settings -> Activation" UI, click "Change Product Key", and paste in the value.
This changed the edition of Windows from Windows 10 Enterprise to Windows 10 Pro. No re-install or new key required.You can try the Windows 8 Pro product key that Showkey Provided, and you can also try the generic Windows 10 Pro product key:You might not be able to, but you can try the following:- this worked for me and is from another post:
Open Registry Editor(WIN + R, type regedit, hit Enter)
Browse to key HKEY_Local Machine > Software > Microsoft > Windows NT > CurrentVersion
Change EditionID to Pro (double click EditionID, change value, click OK). In your case it should at the moment show Enterprise
Change ProductName to Windows 10 Pro. In your case it should at the moment show Windows 10 Professional
Browse to key HKEY_Local Machine > Software > Wow6432Node > Microsoft > Windows NT > CurrentVersion, change the same two values as in steps 3 and 4 above
Close the Registry Editor
Insert the Windows 10 Proinstallation media, do an in-place upgrade by launching the setup from desktop(not booting with Windows 10 Pro install media)
When asked, enter your validWindows 10 Pro product key and select what to keep(settings, personal files and apps, only personal files or nothing)
Windows 10 Pro in-place upgrade will be done now.
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For the installation media, make a USB flash drive using the Microsoft provided Media Creation Tool:
Download Windows 10
Agree if this was originally 8 we would see in BIOS but not knowing what was on device originally I thought I would ask about sticker.
Looks like mystery is solved.
The only remaining mystery is why a Reset turned it into Enterprise. @Superfly's sugestion that "reset uses the recovery partition - someone must have changed that to Enterprise" seems the most likely explanation, especially if this was a second hand machine that had once been used in a business.
To prevent a recurrence of the 'Enterprise' problem it would probably be best to do a clean install, select 'Custom install', then delete all existing partitions. Then install Windows into the empty space created.