Cannot access Microsoft update catalog from any browsers


  1. Posts : 74
    windows 10
       #1

    Cannot access Microsoft update catalog from any browsers


    It just started on October 24, I went to support microsoft.com page to download (KB4462933), When I clicked Microsoft update catalog link, it gave me a download file 4462933.csv (you can see the picture).Cannot access Microsoft update catalog from any browsers-update-file-csv-kb4462933-.png
    It is the same to all other browsers: Firefox, Tor, Internet Explorer... I have scanned for virus, but it found nothing. Before I could download easily. Thank you for your help.
      My Computer


  2. Posts : 34,871
    Win 10 Pro (1903) (2nd PC is 21H2)
       #2
      My Computers


  3. Posts : 74
    windows 10
    Thread Starter
       #3

    Thank you, it works fine, but can you help me to fix it that I can download directly from Microsoft? in case I cannot find other link and Microsoft page would be only one choice. Thank you
      My Computer


  4. Posts : 24,506
    10 Home x64 (21H2) (10 Pro on 2nd pc)
       #4

    join said:
    It just started on October 24, I went to support microsoft.com page to download (KB4462933), When I clicked Microsoft update catalog link, it gave me a download file 4462933.csv ....
    Yes, MS have put the wrong link there, it's pointing to the same .csv as the 'File Information' link below it.

    To get the stand-alone package for this update, go to the Microsoft Update Catalog website.

    File information
    For a list of the files that are provided in this update, download the file information for cumulative update 4462933.
    https://support.microsoft.com/en-us/...date-kb4462933

    but can you help me to fix it that I can download directly from Microsoft?
    Yes. You can find KB4462933 yourself (or any further KB if MS make the same mistake again) on Microsoft Update Catalog by typing the KB number (in this case KB4462933) in the Search box, top right. It takes you here...
    Microsoft Update Catalog - KB4462933
    ...which is the link MS should have put in the KB article.
      My Computers


  5. Posts : 74
    windows 10
    Thread Starter
       #5

    Bree said:
    Yes, MS have put the wrong link there, it's pointing to the same .csv as the 'File Information' link below it.

    https://support.microsoft.com/en-us/...date-kb4462933



    Yes. You can find KB4462933 yourself (or any further KB if MS make the same mistake again) on Microsoft Update Catalog by typing the KB number (in this case KB4462933) in the Search box, top right. It takes you here...
    Microsoft Update Catalog - KB4462933
    ...which is the link MS should have put in the KB article.
    I have tried the instruction, but I did not get Microsoft update catalog link, it gave https://support.microsoft.com/en-us/...date-kb4462933 and a lot of other related pages
      My Computer


  6. Posts : 24,506
    10 Home x64 (21H2) (10 Pro on 2nd pc)
       #6

    join said:
    I have tried the instruction, but I did not get Microsoft update catalog link, it gave https://support.microsoft.com/en-us/...date-kb4462933 and a lot of other related pages
    I think you typed into the browser's search box, you should use the search box on the Update Catalog page instead.

    Go direct to the Catalog Home page: Microsoft Update Catalog and type the KB number in its Search box.

    Cannot access Microsoft update catalog from any browsers-image.png

    Then click the Search button.

    Cannot access Microsoft update catalog from any browsers-image.png
      My Computers


  7. Posts : 74
    windows 10
    Thread Starter
       #7

    Bree said:
    I think you typed into the browser's search box, you should use the search box on the Update Catalog page instead.

    Go direct to the Catalog Home page: Microsoft Update Catalog and type the KB number in its Search box.

    Cannot access Microsoft update catalog from any browsers-image.png

    Then click the Search button.

    Cannot access Microsoft update catalog from any browsers-image.png
    Thank you, I got it. The first try I typed in search box of this page https://support.microsoft.com/en-us/...uery=KB4462933, so it gave a lot of different pages. Thanks a lot.
      My Computer


 

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