Win10 x64 update issues..... again

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  1. Posts : 83
    Windows 10 Pro x64
       #1

    Win10 x64 update issues..... again


    Recently I had to manually install a Windows 10 update because it wouldn't go past pending download. Today, I checked for updates and have 8 pending download, but are stuck again. I ran the troubleshooter and see this:

    Win10 x64 update issues..... again-windows-update-troubleshooter-2018.10.14.png

    Any suggestions?
      My Computers


  2. Posts : 1,719
    Windows 10 Home
       #2

    I find that deleting the potentially corrupted contents of the C:/Windows/SoftwareDistribution folder and rebuilding it from scratch works. Run command prompt and run each of these commands, in order -
    Net stop wuauserv

    Net stop cryptSvc

    Net stop bits

    Net stop msiserver
    Now delete all the contents of SoftwareDistribution folder then restart WU by command prompt, then
    Net start wuauserv

    Net start cryptSvc

    Net start bits

    Net start msiserver
    Immediately reboot, then run WU again
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  3. dalchina's Avatar
    Posts : 29,955
    Win 10 Pro (1903)
       #3

    Reset Windows Update in Windows 10 | Windows 10 Tutorials

    - think the script file does that & more.

    Or you could try the relevant repair in Tweaking.com's free repair tool.
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  4. Posts : 83
    Windows 10 Pro x64
    Thread Starter
       #4

    I ran the script a few weeks ago in an attempt to clear a single update that was hung on pending download. I finally had to manually install the update. And now I have 8 pending download updates. I can try the script again... and will try that later tonight when I have a chance to work on it.

    This laptop is about 6 months old and I clean installed Win 10 x64 Pro on it. No problems until the last few updates.
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  5. dalchina's Avatar
    Posts : 29,955
    Win 10 Pro (1903)
       #5

    If they are failing to download, could be problems contacting the server.

    Pending Updates Dont Install - Microsoft Community
    See e.g. Method 9

    Once the troubleshooter result is clear, if downloading still fails, check your Windows Update logs for event ids and post the result.
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  6. Posts : 83
    Windows 10 Pro x64
    Thread Starter
       #6

    I ran the script again, then tried the updates ... still see 8 updates pending download. No change after running the script.

    Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.
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  7. dalchina's Avatar
    Posts : 29,955
    Win 10 Pro (1903)
       #7

    Hi, repeating the last para of my last post:

    Once the troubleshooter result is clear,Please run the Windows Update Troubleshooter and check the result is clear (you don't refer to that but to the reset script)

    if downloading still fails, check your Windows Update logs for event ids and post the result.
    - not the whole log, but your interpretation relating to download problems only.How to Find the Windows Update Log in Windows 10

    If all else fails, try an in-place upgrade repair install which keeps all programs, data and most settings.

    For that you need an iso of the same build as your existing installation. (Freely downloadable)
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  8. Posts : 38,366
    windows 10 professional version 1607 build 14393.969 64 bit
       #8

    As dalchina commented perform an in place upgrade repair.
    Repair Install Windows 10 with an In-place Upgrade | Windows 10 Tutorials

    An alternative is to start with:
    sfc /scannow
    DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:\RepairSource\Windows /LimitAccess
    chkdsk /scan
    When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    Also perform windows updates after the computer is in clean boot:
    Perform a Clean Boot in Windows 10 to Troubleshoot Software Conflicts | Windows 10 Tutorials
      My Computer


  9. Posts : 83
    Windows 10 Pro x64
    Thread Starter
       #9

    dalchina said:
    Hi, repeating the last para of my last post:

    Once the troubleshooter result is clear,Please run the Windows Update Troubleshooter and check the result is clear (you don't refer to that but to the reset script)

    if downloading still fails, check your Windows Update logs for event ids and post the result.
    - not the whole log, but your interpretation relating to download problems only.How to Find the Windows Update Log in Windows 10

    If all else fails, try an in-place upgrade repair install which keeps all programs, data and most settings.

    For that you need an iso of the same build as your existing installation. (Freely downloadable)
    Oops. I'll work it again and report back when I have more info. Thanks.
    zbook said:
    As dalchina commented perform an in place upgrade repair.
    Repair Install Windows 10 with an In-place Upgrade | Windows 10 Tutorials

    An alternative is to start with:
    sfc /scannow
    DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:\RepairSource\Windows /LimitAccess
    chkdsk /scan
    When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    Also perform windows updates after the computer is in clean boot:
    Perform a Clean Boot in Windows 10 to Troubleshoot Software Conflicts | Windows 10 Tutorials
    OK thanks. I'll try some of these and report back when I have more info.
      My Computers


  10. Posts : 83
    Windows 10 Pro x64
    Thread Starter
       #10

    I ran the WU troubleshooter and it says it fixed a couple of things. (I've run it before to no avail). Maybe this time will be a charm.

    Win10 x64 update issues..... again-2018-10-17_update-troubleshooter-1.png
    Win10 x64 update issues..... again-2018-10-17_update-troubleshooter-2.png
    Win10 x64 update issues..... again-2018-10-17_update-troubleshooter-3.png

    I'll run the updater again and see what happens. I'll report back shortly.
      My Computers


 
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