Stuck in update loop  

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  1. Posts : 56,494
    Multi-boot Windows 10/11 - RTM, RP, Beta, and Insider
       #21

    Birdieman50 said:
    I'm afraid to hit the "Check for Updates" button.
    What does WINVER show?
      My Computers


  2. Posts : 41
    Windows 10 Home v1709 build 16299.611
    Thread Starter
       #22

    Still v1709, build 16299.611

    Just looked at settings again, still a green check mark...you are up to date as of 6 minutes ago.
      My Computer


  3. Posts : 40,428
    windows 10 professional version 1607 build 14393.969 64 bit
       #23

    Make a brand new restore point.

    Create a new backup image and save to another drive or to the cloud.

    Macrium could be used:
    Macrium Software | Your Image is Everything
    Backup and Restore with Macrium Reflect | Windows 10 Tutorials

    There were BSOD crashes and drivers can block windows upgrades.

    Windows driver verifier is a tool which stess tests drives. Those that are unstable or misbehave cause BSOD.
    When there are BSOD dump files are typically created. The dump files can be debugged to find misbehaving hardware or software drivers or malfunctioning hardware.

    When using the tool the computer can become very sluggish. Sometimes the boot can be very slow.
    There are customized test settings and these can be modified as needed.
    The tool will be used for 48 hours. Then after the last bsod it will be used for an additional 36 hours of typical computer use.
    If there are no more bsod that will complete the use of the tool.

    After each bsod you should see a bsod window with bugcheck and : (
    You will need to turn off or recover from using the tool by using the Windows advanced troubleshooting menu.
    There are three main methods for turning off or recovering from using the tool after a Windows driver verifier produced BSOD:
    a) start up options > lick restart > select #6safe mode with command prompt > type >
    verifier /reset
    b) command prompt > this should open a black box with title bar: Administrator: X:\Windows\system32\cmd.exe and prompt: Sources:> > type:
    verifier /bootmode resetonbootfail
    c) system restore
    The steps above should be done in order and only advance if the prior step failed. System restore often leads to a loss of the dump file and little progress can be made in the troubleshooting.

    After each bsod > run the beta log collector and post a new zip into the thread

    Use the txt and images in this link for both the test settings and the methods to turn off and recover from using the tool.


    Enable and Disable Driver Verifier in Windows 10 | Windows 10 Tutorials

    If there are no bsod with the test settings in the first link or when there are no longer any bsod this link will be used for the test customizations:
    Driver Verifier-- tracking down a mis-behaving driver. - Microsoft Community

    The first link uses three simultaneous tests. The second link uses approximately twenty simultaneous tests.
      My Computer


  4. Posts : 41
    Windows 10 Home v1709 build 16299.611
    Thread Starter
       #24

    Restore point and new system image created. Will begin Verifier tonight.
      My Computer


  5. Posts : 41
    Windows 10 Home v1709 build 16299.611
    Thread Starter
       #25

    The Verifier has been running for 13 hours and so far no BSOD. I will note that of the 8 drivers listed in instruction link to check off, 4 were not listed on my computer. I checked the main list of drivers and the secondary list offered. I plan to let it run just short of 48 hours.
      My Computer


  6. Posts : 40,428
    windows 10 professional version 1607 build 14393.969 64 bit
       #26

    For Windows driver verifier test all available drivers.
    For the test customizations if there are no bsod with three customized tests per the Ten Forums link then increase then tests so that it matches the Microsoft link (approximately 19 customized tests)
      My Computer


  7. Posts : 41
    Windows 10 Home v1709 build 16299.611
    Thread Starter
       #27

    I stopped and reset Verifier yesterday to include all drivers. It has been running for over 14 hours with no BSOD.
      My Computer


  8. Posts : 40,428
    windows 10 professional version 1607 build 14393.969 64 bit
       #28

    Turn off Windows driver verifier using administrative command prompt verifier /reset
    Download and install Whocrashed.
    [FONT="Open Sans",sans-serif,Arial,Tahoma,Calibri,Geneva,sans-serif]http://www.resplendence.com/whocrashed

    [/FONT]
    In the left upper corner above analyze click on tools > crash dump test > type: ACCEPT > perform a manual crash

    After the manual crash:
    a) run the beta log collector and post a new zip into the thread
    b) open file explorer > this PC > C: > in the right upper corner search for: C:\windows\memory.dmp
    If the file size is < 2 GB > zip > post a share link into the thread using one drive, drop box, or google drive

    Restart Windows driver verifier using the customized test settings in this link:
    https://answers.microsoft.com/en-us/windows/forum/windows_10-update/driver-verifier-tracking-down-a-mis-behaving/f5cb4faf-556b-4b6d-95b3-c48669e4c983
      My Computer


  9. Posts : 41
    Windows 10 Home v1709 build 16299.611
    Thread Starter
       #29

    Beta Log Collector after WhoCrashed:
    OFFICE-PC-(2018-10-03_22-50-20).zip
      My Computer


  10. Posts : 41
    Windows 10 Home v1709 build 16299.611
    Thread Starter
       #30
      My Computer


 

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