Windows 10 can't be activated

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  1. kriyze
    Posts : 30
    Windows 10
    Thread Starter
       New #51

    Is this a genuine number to Microsoft support? 0855990000 or is it some kind of scam?
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  3. cereberus
    Posts : 15,494
    Windows10
       New #52

    f14tomcat said:
    From one of your earlier posts:

    "I originally got the key from my friend I think, remember this was a long time ago! Think he had it over from school or something"

    IMO, you are gonna go in circles unless you wipe the entire system drive crystal clear clean, and do a fresh clean install with the new purchased MS key.

    Clean Install Windows 10 | Windows 10 Tutorials
    Yeah - it is an issue but if somebody has installed Windows 10 (or other version) which used a volume licence key (legit or not), it is not simple to activate using a normal key.

    Also, it is not clear if the OPs purchased key matches the installed version anyway.

    OP - download showkeyplus from Store, and select check product key tab.

    Then enter your key to check it.

    Hide key by clicking on it and post image so we can advise further.
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  4. kriyze
    Posts : 30
    Windows 10
    Thread Starter
       New #53

    cereberus said:
    Yeah - it is an issue but if somebody has installed Windows 10 (or other version) which used a volume licence key (legit or not), it is not simple to activate using a normal key.

    Also, it is not clear if the OPs purchased key matches the installed version anyway.

    OP - download showkeyplus from Store, and select check product key tab.

    Then enter your key to check it.

    Hide key by clicking on it and post image so we can advise further.
    Yea that is the problem I see now, I currently have windows 10 pro installed and I bought the normal windows 10.

    How do I change from the pro version to normal windows?
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  6. f14tomcat
    Posts : 56,831
    Multi-boot Windows 10/11 - RTM, RP, Beta, and Insider
       New #54

    kriyze said:
    Yea that is the problem I see now, I currently have windows 10 pro installed and I bought the normal windows 10.

    How do I change from the pro version to normal windows?
    Contact where you bought it and explain. Get the right version. And that phone number you posted.....a Google search of it takes me here:

    https://support.microsoft.com/sv-se
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  7. kriyze
    Posts : 30
    Windows 10
    Thread Starter
       New #55

    f14tomcat said:
    Contact where you bought it and explain. Get the right version. And that phone number you posted.....a Google search of it takes me here:

    https://support.microsoft.com/sv-se
    Thing is I just talked to the people on that phone number and all of them is Indiens and they want remote access to me pc to fix it for me, so im not scared of calling anything. isn't there a way to downgrade my current installation to just windows 10?
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  8. cereberus
    Posts : 15,494
    Windows10
       New #56

    kriyze said:
    Yea that is the problem I see now, I currently have windows 10 pro installed and I bought the normal windows 10.

    How do I change from the pro version to normal windows?
    Basically you cannot (there are complicated ways that are flakey but do not go there). Simply clean install Home, use your new key.
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  9. kriyze
    Posts : 30
    Windows 10
    Thread Starter
       New #57

    cereberus said:
    Basically you cannot (there are complicated ways that are flakey but do not go there). Simply clean install Home, use your new key.
    Will I need to have windows 10 on a USB drive?
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  10. f14tomcat
    Posts : 56,831
    Multi-boot Windows 10/11 - RTM, RP, Beta, and Insider
       New #58

    cereberus said:
    Basically you cannot (there are complicated ways that are flakey but do not go there). Simply clean install Home, use your new key.


    Clean install the version your MS legit paid-for key matches. That was mentioned back a few posts and again now by Cereberus. You can get into a deep dark hole by trying to get around the current situation with tricks.

    Just wipe clean, start over.
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  12. kriyze
    Posts : 30
    Windows 10
    Thread Starter
       New #59

    f14tomcat said:


    Clean install the version your MS legit paid-for key matches. That was mentioned back a few posts and again now by Cereberus. You can get into a deep dark hole by trying to get around the current situation with tricks.

    Just wipe clean, start over.
    Yea I Will clean install it, do you know Anything about the number i talked to? It seems wierd.
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  13. f14tomcat
    Posts : 56,831
    Multi-boot Windows 10/11 - RTM, RP, Beta, and Insider
       New #60

    kriyze said:
    Yea I Will clean install it, do you know Anything about the number i talked to? It seems wierd.
    I posted about that

    Windows 10 can't be activated - Page 6 - Windows 10 Forums

    other than that, it appears to be a legit MS support #. No I have not called it. Not going to. It would be very long distance for me.

    The Google search comes up with this as first hit. It's not English.

    Windows 10 can't be activated-2018-09-21_19h43_00.png
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