1. Joined : Jun 2015
    Posts : 8
    win10
       02 Aug 2015 #1

    windows 10 activation error after clean install


    Hi,

    Was wondering if someone can help
    Upgraded to win 10 on my surface pro from win 8.1, on the insiders program
    Upgraded win 10 on release date
    Clean install of win 10 yesterday
    Now it says the windows needs to be activated but my product id does not work, error code is c004c003

    Thanks
      My System SpecsSystem Spec


  2. Joined : Jun 2015
    Posts : 8
    win10
       02 Aug 2015 #2

    refi said: View Post
    Hi,

    Was wondering if someone can help
    Upgraded to win 10 on my surface pro from win 8.1, on the insiders program
    Upgraded win 10 on release date
    Clean install of win 10 yesterday
    Now it says the windows needs to be activated but my product id does not work, error code is c004c003

    Thanks
    anyone?
      My System SpecsSystem Spec


  3. Joined : Aug 2015
    Posts : 4
    Win 8.1 and Win 10
       02 Aug 2015 #3

    I updated my Surface Pro 2 from Windows 8.1 to Windows to 10 Friday and have Activation Error code is: 0xC004C003. I did not do a clean install but an upgrade using windows update which is recommended for initial upgrade I believe. I did a live chat and a remote session on the Surface with Microsoft yesterday and they could not resolve the issue. They could not find in the registry that I had installed using windows update. Once they saw that they moved me on to level 2 session scheduled for today.

    During my install from windows update I got in loop of shutdown to restart and back into win 8.1 with a request to restart to install updates. This occurred several times. It finally installed after several iterations that ended up with the Surface Pro out of the docking station and plugged into the original power cord. May not be related but is odd

    If I get any resolution today that may apply to a clean install I’ll post
      My System SpecsSystem Spec


  4. Joined : Jul 2015
    Posts : 129
    Windows 10 Home 64-bit
       02 Aug 2015 #4

    refi said: View Post
    Hi,

    Was wondering if someone can help
    Upgraded to win 10 on my surface pro from win 8.1, on the insiders program
    Upgraded win 10 on release date
    Clean install of win 10 yesterday
    Now it says the windows needs to be activated but my product id does not work, error code is c004c003

    Thanks
    I believe you need update you old OS to Windows 10 BEFORE doing the clean installation. The activation will then stay in place for the life of your computer.
      My System SpecsSystem Spec


  5. Joined : Oct 2014
    Manchester CT
    Posts : 272
    Windows 10 Fast Ring
       02 Aug 2015 #5

    I found that after my computer was upgraded to Win10, the MSDM table on the BIOS (which is where my Win8.1 key was located) no longer exists after the upgrade. I used Read Write Everything to look. The only other place it could be now is stored on your MS account in the cloud. So a clean install of Win10 on a previously upgraded machine would need to log into your MS account to activate. I think, heh.
      My System SpecsSystem Spec


  6. Joined : Dec 2013
    England
    Posts : 839
    Windows IP 15014Windows 14393.693
       02 Aug 2015 #6

    refi said: View Post
    anyone?
    Leave it for a couple of days, if it doesn't activate by then try activation by phone, very easy to use method.
    https://support.microsoft.com/en-us/kb/950929
      My System SpecsSystem Spec


  7. Joined : Aug 2015
    Posts : 4
    Win 8.1 and Win 10
       03 Aug 2015 #7

    Level two MS advised me to revert back to 8.1. Said they don't have much time or much history with fixing activation issues. I went to backup in settings, clicked the revert button and had dinner. When I got back I was in 8.1 was restored. Since I had an activation issue, there advise was to wait a couple of months for activation issues to be resolved and then try again. Or I could try to again now through windows update... I'm waiting for later.
      My System SpecsSystem Spec


  8. Joined : Dec 2014
    Chicagoland
    Posts : 399
    Windows 10 Pro x64
       03 Aug 2015 #8

    John Pombrio said: View Post
    I found that after my computer was upgraded to Win10, the MSDM table on the BIOS (which is where my Win8.1 key was located) no longer exists after the upgrade. I used Read Write Everything to look. The only other place it could be now is stored on your MS account in the cloud. So a clean install of Win10 on a previously upgraded machine would need to log into your MS account to activate. I think, heh.
    BS. I fresh installed after upgrade from Windows 7 with no problems and, although I have an MS account, it was not associated with my Windows 7 account. You should quit spreading these ill thought out speculations.
      My System SpecsSystem Spec


 


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