New
#11
Win10 1803 update frreezing at 43%, yep another one.....
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New #12
The logs displayed recent BSOD.
Perform the following steps:
1) Open administrative command prompt and type or copy and paste:
2) sfc /scannow
3) dism /online /cleanup-image /restorehealth
4) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
5) Make sure that there is no over clocking while troubleshooting.
6) Sometimes there are problems in the bios that produce bsod.
The BIOS: Version/Date American Megatrends Inc. 4011, 19/04/2018
7) Please check to see if this is the most up to date version.
8) Open the website for the computer or motherboard manufacturer to view the drivers and post a URL or hyperlink into the thread.
9) To ensure that there are no improper bios settings please reset the bios.
10) Sometimes there can be failure to boot after resetting the bios.
11) Backup the computer files to another drive or to the cloud.
12) Make a backup image using Macrium:
Macrium Software | Macrium Reflect Free:
Macrium Software | Macrium Reflect Free
13) And please create a brand new restore point.
How to Clear Your Computers CMOS to Reset BIOS Settings:
https://www.howtogeek.com/131623/how...bios-settings/
3 Ways to Reset Your BIOS - wikiHow:
3 Ways to Reset Your BIOS - wikiHow
14) Open Ccleaner > click windows tab > scroll down to system and advanced > post an image into the thread
15) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings
a) > on the advanced tab under startup and recovery > click settings > post an image of the startup and recovery into the thread.
b) > on the advanced tab under performance > click on settings > under performance options > click on the advanced tab > under virtual memory > click on change > post an image of the virtual memory tab into the thread
16) list all antivirus software products that are or were installed on the computer since the last windows upgrade (include always on and manual)
17) list all drive encryption software products that are or were installed on the computer since the last windows upgrade
18) Read these links on Windows driver verifier (do not use the tool until it is communicated in the thread)
https://answers.microsoft.com/en-us/...3-c48669e4c983
Enable and Disable Driver Verifier in Windows 10
19) Open administrative command prompt and type or copy and paste:
chkdsk /r /v C:
This may take many hours so plan to run overnight.
C:\WINDOWS\system32>chkdsk /r /v
The type of the file system is NTFS.
Cannot lock current drive.
Chkdsk cannot run because the volume is in use by another
process. Would you like to schedule this volume to be
checked the next time the system restarts? (Y/N)
Type: Y
reboot
20) Use the txt and images in this thread to find the chkdsk report in the event viewer > copy and paste > notepad > post a one drive or drop box share link into the thread
Read Chkdsk Log in Event Viewer in Windows 10
21) Turn off Windows fast startup:
Turn On or Off Fast Startup in Windows 10
22) When available please post the Panther logs in the earlier post.
Code:Operating System: Windows 10 Pro 64-bit (10.0, Build 16299) (16299.rs3_release.170928-1534)
Code:WDC WD20EARX-00PASB0 SCSI\DISK&VEN_WDC&PROD_WD20EARX-00PASB0\5&45A6680&0&040000 This device is disabled. WDC WD2500AAKX-75U6AA0 SCSI\DISK&VEN_WDC&PROD_WD2500AAKX-75U6A\5&45A6680&0&010000 This device is disabled. WDC WD40EZRZ-00GXCB0 SCSI\DISK&VEN_WDC&PROD_WD40EZRZ-00GXCB0\5&45A6680&0&050000 This device is disabled. Synology Virtual USB Hub ROOT\USB\0000 This device is disabled. WDC WD1001FALS-00E8B0 SCSI\DISK&VEN_WDC&PROD_WD1001FALS-00E8B\7&2EE7B4B2&0&000000 This device is disabled.
Last edited by zbook; 12 Aug 2018 at 01:49.
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New #13
OK, before I work through your list I'll list what I've done since my last post.
Went into System Configuration (msconfig as admin), set to Selective Startup, disabled all services that can be turned off.
Restarted.
Ran CCleaner to clear over 13MB of logs.
Ran the setup on the USB stick, ran fine until it got to 43% again. Had to hit the reset button from here, it restored previous version, came up with same error code.
Went back into System Configuration to set back to normal startup.
Restart and it has been fine on ver 1709. At least it seems to do that well!
Ran the log collection program again - see attached.
Hopefully that will be a cleaner/simpler set of log files for you guys to work with.
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New #14
Ccleaner deletes the needed files.
How come it was ran?
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New #15
Result of 4) above -
Microsoft Windows [Version 10.0.16299.371]
(c) 2017 Microsoft Corporation. All rights reserved.
C:\WINDOWS\system32>sfc /scannow
Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection did not find any integrity violations.
C:\WINDOWS\system32>dism /online /cleanup-image /restorehealth
Deployment Image Servicing and Management tool
Version: 10.0.16299.15
Image Version: 10.0.16299.371
[==========================100.0%==========================] The restore operation completed successfully.
The operation completed successfully.
C:\WINDOWS\system32>
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New #16
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New #17
5) I haven't bothered with any overclocking for years now. Certainly not on this rig.
I'm not a gamer nor expect absolute top performance. I tend to choose mid-range gear, have it run clean and simple. Graphics card is the weakest component performance wise. And even that only runs whatever driver Windows throws at it. I don't use the full driver from ASUS because they don't tend to make any worthwhile difference for my usage.
7) BIOS ver 4011 is the latest.
8) PRIME B350-PLUS Driver & Tools | Motherboards | ASUS Australia
9) Pretty much stock BIOS settings. About the only thing I change is the cpu fan speed profile for a bit more airflow. I don't mess with any overclocking settings.
13) Restore point created.
14) CCleaner screenshot. (And no, I didn't actually run this time.)
15)
16) I don't use any 3rd party AV software. Had a bad experience a long time ago, haven't touched them since. Only use what is built into Windows.
17) None.
That will do for the moment. I'll look at that Verifier and run the chkdsk overnight and report back tomorrow.
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New #18
1) For Ccleaner uncheck:
a) Memory Dumps
b) Windows Log Files
c) Windows Error Reporting
2) For startup and recovery system failure:
a) uncheck Automatically restart
b) reboot
3) Find a flash drive that you can format ( > or = 8 GB)
4) Create a bootable Windows 10 iso:
https://www.microsoft.com/en-us/soft...load/windows10
5) When available please post the zipped Panther logs
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New #19
19-20) Running this didn't take long at all.
21) Done.
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New #20
The ESD-USB stick looks too big. It's typically 3-5 gb, at most. If I could offer a suggestion, I battled this attempted update of 1607 here - Problems with Windows 10 Update KB4023057 -
While we succeeded, it was only temporary. I connected via Teamviewer and it would not install any more cum updates and every attempt to upgrade to 1709 failed, just like yours, at varying %'s then rollback to prev version. When 1803 came out, SAME thing. Clean boot, scan PC health, reinstall all drivers, etc came up clean but ALWAYS failed, once even after 100% then on restart. This took up 4 months of weekly sessions then rested a month, as this is the ONLY computer of more than a dozen that I support that I couldn't update or upgrade with less than 3 attempts.
But I'm stubborn when I get perplexed. Suggested a week ago to try 1803 'Keep Nothing' option. Did backup of data and program exe's and licenses. Went to this page - https://www.microsoft.com/en-us/soft...oad/windows10/
Downloaded and ran MCT but used the 'Upgrade This PC' option (vs create iso/usb), used 'Keep Nothing' vs 'Keep files and apps' or 'keep personal files only'. 1.5 hrs later, SUCCESS !! Not only upgraded three versions ahead but installed all cum updates issued since release of 1803, so current as of today on first try !
Now, just my two bits, I see you have less than 70gb used on C, 1/3 of which is probably Windows so you can't have many programs or files on it, unlike the computer I worked with where we backed up 880gb. You may not want to hear it but rather than waste hrs diagnosing the issue, try the online Upgrade with, at least the Keep personal files option, if not the Keep nothing. This would take less than 1 hr to run and see if it rolls back again, which I doubt because this other computer is from 2012 and it succeed. Then maybe couple hrs to reinstall your programs and settings and Done. Good Luck.
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