Need help updating

  1.    #1

    Need help updating


    Hi,

    I have an HP laptop that came with a 32GB disc, which has nothing except for the OS, Chrome, anti-virus and anti-malware installed. In other words, I can't free up space. I have only 2.5GB of free space, but I need 8GB to download and install a major Windows update. I have tried using large USB sticks and hard drives, but the install won't save to them, or won't recognize them.

    There must be a workaround, and I have looked around but couldn't find a solution. Anyone know how to solve this?

    Thanks!
      My ComputerSystem Spec

  2. Barman58's Avatar
    Posts : 3,036
    Windows 10 Pro x64 1903 - 18362.53 XP/Vista/Win7/Win8.1 in VM for testing
       #2

    Couple of things to try ...

    Check the format of the Memory stick, you may need to format in a certain way, I have had luck in your situation with an NTFS format rather than a Fat32 Check the format you are using and reformat with the other format option.

    If the laptop comes with a card reader try adding a 32GB SD or Micro SD card, (depending on what slot you have), as I have seen these devices need the additional memory loded here.

    If all else fails there is a New special version of windows 10 due for release soon, this may be worth a wait in your situation ...

    Windows 10 'Lean' is a smaller edition of Windows 10 for devices with 16GB of storage | Windows Central
      My ComputersSystem Spec

  3.    #3

    CP6NH said: View Post
    Hi,

    I have an HP laptop that came with a 32GB disc, which has nothing except for the OS, Chrome, anti-virus and anti-malware installed. In other words, I can't free up space. I have only 2.5GB of free space, but I need 8GB to download and install a major Windows update. I have tried using large USB sticks and hard drives, but the install won't save to them, or won't recognize them.

    There must be a workaround, and I have looked around but couldn't find a solution. Anyone know how to solve this?

    Thanks!
    If you don't see the external drive in the drop down box when you get "Windows needs more space", try clicking the circular refresh icon.

    Ben
      My ComputerSystem Spec

  4.    #4

    Barman58 said: View Post
    Couple of things to try ...
    Didn't work. I formatted both the USB stick (NTFS and exFAT) and an SD card (NTFS, FAT32, and exFAT) without success. Still asking for its 8GB of space to install the update.

    Ben Myers said: View Post
    If you don't see the external drive in the drop down box when you get "Windows needs more space", try clicking the circular refresh icon.

    Ben
    This is the window I get.

    Click image for larger version. 

Name:	update.JPG 
Views:	1 
Size:	59.8 KB 
ID:	198508
      My ComputerSystem Spec

  5.    #5

    Download the update to a USB stick and run it from there.

    Microsoft Update Catalog


    If you don't know the knowledge base number, press the Windows and "i" keys simultaneously and click "Updates and Security".

    Ben
      My ComputerSystem Spec

  6.    #6

    Clean up disk space. Go to Settings>System>Storage>click on "Free up space now" place a check mark in all the boxes, then click on "Remove Files" Windows won't let you delete any important files. It's possible to gain the space you require by removing temp files.
      My ComputerSystem Spec


  7.    #7

    Ben Myers said: View Post
    Download the update to a USB stick and run it from there.
    Microsoft Update Catalog

    If you don't know the knowledge base number, press the Windows and "i" keys simultaneously and click "Updates and Security".
    Ben
    This update doesn't have a KBN. Somehow I got the window that you suggested, but the update has two parts, and they for whatever reason need to be on two separate storage units. See attached screenshot. I downloaded Part B, but Part A has to be on the main HDD, and I don't have enough space there. The refresh button on Part A does nothing.

    Click image for larger version. 

Name:	update 2.JPG 
Views:	1 
Size:	75.8 KB 
ID:	198537


    Stitch194 said: View Post
    Clean up disk space. Go to Settings>System>Storage>click on "Free up space now" place a check mark in all the boxes, then click on "Remove Files" Windows won't let you delete any important files. It's possible to gain the space you require by removing temp files.
    There is little to clean. I freed up 500 MB by removing temp files. I freed up additional 1 GB by removing a few applications. I still don't have enough space and have nothing to remove. System and Reserved alone is 18.6 GB. Issues like this remind me of why I left Windows a decade ago.
      My ComputerSystem Spec

  8.    #8

    Hey CP6NH,
    You might need to delete/clean up restore points and reduce the amount of disk space it uses - Delete System Restore Points in Windows 10 | Windows 10 Tutorials
      My ComputersSystem Spec

  9.    #9

    You could try heavily compacting OS and static folders (if it isn't already compacted).

    Open a cmd window with administrative rights:

    compact /compactos:always
    compact /c /a /i /s /exe:lzw c:\Program Files\*
    compact /c /a /i /s /exe:lzw c:\Program Files (x86)\*
    compact /c /a /i /s /exe:lzw c:\windows\assembly\*
    compact /c /a /i /s /exe:lzw c:\windows\inf\*
    compact /c /a /i /s /exe:lzw c:\windows\Infused Apps\*
    compact /c /a /i /s /exe:lzw c:\windows\Installer\*
    compact /c /a /i /s /exe:lzw c:\windows\fonts\*
    compact /c /a /i /s /exe:lzw c:\windows\logs\*
    compact /c /a /i /s /exe:lzw c:\windows\panther\*
    compact /c /a /i /s /exe:lzw c:\windows\system32\driverstore\*

    Be careful with latest one. Keep in mind this may yield you several gigabytes but your system will run slower.
      My ComputerSystem Spec

  10. Bree's Avatar
    Posts : 12,011
    10 Home x64 (1903) (10 Pro on 2nd pc)
       #10

    CP6NH said: View Post
    There is little to clean. I freed up 500 MB by removing temp files. I freed up additional 1 GB by removing a few applications. I still don't have enough space and have nothing to remove. System and Reserved alone is 18.6 GB. Issues like this remind me of why I left Windows a decade ago.
    Eagle51 said: View Post
    You might need to delete/clean up restore points and reduce the amount of disk space it uses...
    Deleting Restore Points is a good suggestion. Another possible area to clean up is the Component Store. Windows Update Backups may be taking up space. You can check to see if there is anything that can usefully be cleaned...

    Analyze Component Store (WinSxS folder) in Windows 10

    ...if so, you can clean up the component store. Try Options One or Two first, these just remove the update backups. Option Three (ResetBase) may gain a bit more space, at the expense of not being able to uninstall previous updates once you have used it.

    Clean Up Component Store (WinSxS folder) in Windows 10
      My ComputersSystem Spec


 

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