New
#1
Lost the ability to update Windows
There are a number of us in the Windows Insider Program that have lost the ability to update Windows. There are some variations on the theme but, basically, Win10 will download the package and say that there is an update that needs a reboot to install. The install/reboot options are shown both in Settings-Windows-Update as well as in the power down options. However, if any of these options is selected, Windows will seemingly just restart (no indications of an update such as % counts or an error message). If needed, Defender definition files typically install as expected (no errors).
Perhaps we are at the point where we will need to concede to a rebuild but I thought I would see if anyone here might have a thought.
For my specific situation:
- Currently on Win10 1803 Build 17711
- Windows has downloaded and is trying to install Build 17723 (the most current fast ring version)
- MS Surface Pro 4 i5 with 8GB RAM and >100GB of drive space
- Other than MS programs (e.g. Defender) there are no other anti-virus, malware or similar products
Although I may be forgetting a few things, I have tried most everything I could find online including the following (most of them several times in varying sequence):
- Run the Win Update Troubleshooter (errors were found and fixed...green checkmarks)
- Running the batch file in this tutorial (which completes successfully and will have the effect of causing Windows to redownload the installation files)
- Manually stopping and restarting bits, wuausrv, appidsvc, cryptsvc
- Deleting or renaming ...\SoftwareDistribution and ...\catroot2 folders
- Running SFC and DISM
- Pausing auto-update for several days
- Disabling download-from-other-PCs option
Thanks much for any additional thoughts.
-bs