I just want to get back on track with Cumulative Updates

docGlenn · 18 Jul 2018

Help! I have Win10 Pro all the way up to 1803 (that's Spring Creators update, right?). Then the June 2018 Cumulative (KB4284835) failed to install and so did the July (KB4338819). I have read many tales about how one might fix this. Finally landed here.
Created a USB with 1803 from another computer to use on my desktop system. This system was built from scratch 2 years ago and has never known any OS besides Win 10. When I run the USB to repair, it checked for updates, downloaded something and then I get this:

I just want to get back on track with Cumulative Updates-win10-no-go.png

As suggested, I tried again, with same result.
I also note that my update history seems to have been cleared in the last few days. I no longer see the failures to install KB4284835. I do have KB4343669, apparently a July "Servicing Stack" update, whatever that is.

I just want to get back on track with Cumulative Updates! I don't want to do a clean install, I have too many applications installed.

Does anyone have ideas for me? Thank you.

Berton · 18 Jul 2018

To get the Offline installers of updates I open Settings, Update and Security. On the right I scroll down to Learn more. There I can choose what I want.

dalchina · 19 Jul 2018

Created a USB with 1803 from another computer to use on my desktop system.

- depends what that is and how it was created. And then what it is you're trying to do with it.

To be relevant to your current system it has to be the same (or later) build, x32 or x64 as appropriate, and the same base language as your installed OS. Were you trying to do an in-place upgrade install? (Boot normally, run setup.exe from your disk?)

Anyway, I suggest you set that aside and consider your current system.

Noting

I also note that my update history seems to have been cleared in the last few days.

That typically happens after any major upgrade.

Please do the following basic checks.

1. First check your disk:
Download and run Hard Disk Sentinel (trial)
Post a screenshot of its GUI using the Insert Image icon above your post.
If all disks are reported as good, continue.

2. Now check your file system:
From an admin command or powershell prompt
[Windows key + X, click command prompt (admin)]
chkdsk C: /F
Your PC will need to restart.
Post back the result, which you can get after a restart as follows:
Read Chkdsk Log in Event Viewer in Windows 10 | Windows 10 Tutorials
or
How to read Event Viewer log for Chkdsk in Windows 10 [Tip] | dotTech
or
How do I see the results of a CHKDSK that ran on boot? - Ask Leo!
Make sure the result is clear or fixed- else do not proceed.

3. Check your system files:
From an admin command prompt run
SFC /SCANNOW
and report the result.

Then please run the Windows Update Troubleshooter and post the result.

I don't want to do a clean install, I have too many applications installed.

This is an understandable and common fear.

We constantly urge users to protect themselves in many circumstances from having to do a clean install by routinely using disk imaging. You can use a disk image to restore Windows or any image disk(s) or partition(s) to a previous working state- even if the disk fails and you need a new one.

Eg. Macrium Reflect (free) + external storage for disk image sets.

Considering your error message:
This could occur if Windows is having difficulty identifying the active partition:

I finally managed to fix it, it appears the error was down to Windows 10 not being able to calculate the free drive space due to a different partition being tagged as the 'system active" drive.

and perhaps if you have a dual boot configuration:
Error Message re having trouble - Microsoft Community

Please post a screenshot of your partitions using Minitool Partition Wizard (free) expanding and columns as necessary so all text is visible.

docGlenn · 19 Jul 2018

Just wanted to note that this was not supposed to be a new thread, rather I was replying to this giant thread: Repair Install Windows 10 with an In-place Upgrade - Page 76 - | Windows 10 Tutorials
I don't know how it became a new thread, perhaps when I clicked "Advanced" in order to insert screenshot?

docGlenn · 19 Jul 2018

A week ago I did chkdsk and it was fine. I have done sfc /scannow a few times. First time it found and corrected errors - that was a week ago. Since then, no errors.

Yes, I was running setup.exe from the USB, in order to do a system repair. Awfully strange that it could not determine if my system cold support Windows 10!

I will shortly provide disk partitions and stuff. Thanks.

Ben Myers · 19 Jul 2018

See if this applies to you.

Error Message re having trouble - Microsoft Community

Ben

dalchina · 19 Jul 2018

@Ben Myers- that seems to be the link I quoted above. Guess we're 'on the same page'

Ben Myers · 19 Jul 2018

Sorry. My bad.

Ben

dalchina · 19 Jul 2018

It's fine- no problem. Just see how it goes..

docGlenn · 19 Jul 2018

Results as requested.
Hard Disk Sentinel. All looks good.

I just want to get back on track with Cumulative Updates-hd-sentinel.png

CHKDSK. Some things noted. Please tell me if there are any concerns here.

Checking file system on \??\SystemPartition
The type of the file system is NTFS.

A disk check has been scheduled.
Windows will now check the disk.

Stage 1: Examining basic file system structure ...
606976 file records processed.

File verification completed.
10500 large file records processed.

0 bad file records processed.

Stage 2: Examining file name linkage ...
18009 reparse records processed.

769418 index entries processed.

Index verification completed.
0 unindexed files scanned.

0 unindexed files recovered to lost and found.

18009 reparse records processed.

Stage 3: Examining security descriptors ...
Cleaning up 8222 unused index entries from index $SII of file 0x9.
Cleaning up 8222 unused index entries from index $SDH of file 0x9.
Cleaning up 8222 unused security descriptors.
CHKDSK is compacting the security descriptor stream
Security descriptor verification completed.
81222 data files processed.

CHKDSK is verifying Usn Journal...
33916952 USN bytes processed.

Usn Journal verification completed.
Correcting errors in the Volume Bitmap.

Windows has made corrections to the file system.
No further action is required.

499111328 KB total disk space.
141044240 KB in 365992 files.
230972 KB in 81225 indexes.
0 KB in bad sectors.
729528 KB in use by the system.
65536 KB occupied by the log file.
357106588 KB available on disk.

4096 bytes in each allocation unit.
124777832 total allocation units on disk.
89276647 allocation units available on disk.

Internal Info:
00 43 09 00 b1 d2 06 00 49 72 0c 00 00 00 00 00 .C......Ir......
fd 3a 00 00 5c 0b 00 00 00 00 00 00 00 00 00 00 .:..\...........

Windows has finished checking your disk.
Please wait while your computer restarts.
</Data>
sfc /scannow. verification 100% complete, no integrity violations.

Windows Update Troubleshooter. Kind of a stupid troubleshooter. It tells me there's a pending update, asks if I want to install now. No, I do not, it's the same thing over and over: install, then tell me it failed, then rollback, then reboot, then rollback AGAIN, then boot up OK, then shortly thereafter I have a new update (actually same old) waiting for me.
Also tells me there may be some update database problem, but I've been there multiple times, this is where I stop BITS and WU services and then delete contents of SoftwareDistribution directory. Is that right?