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KB4103721 fails repeatedly, DISM will not restorehealth
W10Pro x64 1803 17134.1
Attempts to install KB4103721 comulative update has failed over 10 times both as an automatic install and a manual (msu) install. 'Some update files are missing or have problems. We'll try to download the update again later. Error 0x80073712'.
A 2nd cumulative update KB4284835 is also failing now, but other updates continue to install fine.
To diagnose I ran sfc /scannow, and it found problems and could not complete.
Next I ran DISM with the /scanhealth and /checkhealth options, and it reported that the system should be repairable.
Next I ran DISM /Online /Cleanup-Image /RestoreHealth, but it could not find the necessary source files for the repair.
I then used the media creator to download a new W10x64 17134 ISO file, and copied that install.esd to c:\.
I also converted this esd to an install.wim to try that too.
I have tried /restorehealth with both of these install file formats. They both fail around 87%,'The source files could not be found':
C:\>dism /Get-WimInfo /WimFile:C:\install.esd
Deployment Image Servicing and Management tool
Version: 10.0.17134.1
Details for image : C:\install.esd
Size : 14,571,793,777 bytes
Index : 6
Name : Windows 10 Pro
Description : Windows 10 Pro
Size : 15,644,048,998 bytes
The operation completed successfully.
C:\>DISM /Online /Cleanup-Image /RestoreHealth /Source:C:\install.wim
Deployment Image Servicing and Management tool
Version: 10.0.17134.1
Image Version: 10.0.17134.1
[===========================87.1%================== ]
Error: 0x800f081f
The source files could not be found.
Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see Configure a Windows Repair Source | Microsoft Docs.
The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log
Dism.log errors:
2018-06-12 11:28:48, Error DISM DISM Package Manager: PID=3884 TID=5360 Failed finalizing changes. - CDISMPackageManager::Internal_Finalize(hr:0x800f081f)
2018-06-12 11:28:49, Error DISM DISM Package Manager: PID=3884 TID=5360 The source files could not be found; their location must be specified using the /source option to restore the feature. - GetCbsErrorMsg
2018-06-12 11:28:49, Error DISM DISM Package Manager: PID=3884 TID=5360 Failed processing package changes with session option CbsSessionOptionRepairStoreCorruption - CDISMPackageManager::RestoreHealth(hr:0x800f081f)
2018-06-12 11:28:49, Error DISM DISM Package Manager: PID=3884 TID=5360 The source files could not be found; their location must be specified using the /source option to restore the feature. - GetCbsErrorMsg
2018-06-12 11:28:49, Error DISM DISM Package Manager: PID=3884 TID=5360 Failed to restore the image health. - CPackageManagerCLIHandler::ProcessCmdLine_CleanupImage(hr:0x800f081f)
2018-06-12 11:28:49, Error DISM DISM Package Manager: PID=3884 TID=5360 Failed while processing command cleanup-image. - CPackageManagerCLIHandler::ExecuteCmdLine(hr:0x800f081f)
How do I get around this problem?
thanks
Last edited by tns1; 12 Jun 2018 at 14:37.