Windows 10: Missing Product key

  1.    01 Aug 2015 #1

    Missing Product key


    My Daughter has a HP laptop with Windows 8.1 on it, the windows 10 upgrade offered her the upgrade but it is now asking for the product key but her laptop does not have a a sticker on the bottom of her laptop (yes it is a legit copy before anybody says anything). The Windows 8 install will be OEM so what option other than contacting HP what can she do??
      My ComputerSystem Spec

  2.    01 Aug 2015 #2

    Try this script---
    Unless you don't have access to the computer because you are in the process of upgrading it.

    ShowKey v1.3.vbs

    A picture-

    Click image for larger version. 

Name:	screenshot_296.jpg 
Views:	501 
Size:	132.2 KB 
ID:	27382
      My ComputerSystem Spec

  3.    01 Aug 2015 #3

    David Bailey said: View Post
    Try this script---
    Unless you don't have access to the computer because you are in the process of upgrading it.

    ShowKey v1.3.vbs

    A picture-

    Click image for larger version. 

Name:	screenshot_296.jpg 
Views:	501 
Size:	132.2 KB 
ID:	27382

    Thanks

    +1 for you

    I'd forgotten / lost the old W8.1 key I had on my system after upgrading to RTM - anyway it works fine on W10 too.

    Cheers
    jimbo
      My ComputerSystem Spec

  4.    01 Aug 2015 #4

    David Bailey said: View Post
    Try this script---
    Unless you don't have access to the computer because you are in the process of upgrading it.

    ShowKey v1.3.vbs


    A picture-

    Click image for larger version. 

Name:	screenshot_296.jpg 
Views:	501 
Size:	132.2 KB 
ID:	27382
    Thanks David Bailey, will pass that on to my daughter and see what the outcome is.

    Cheers

    Tim
      My ComputerSystem Spec

  5.    01 Aug 2015 #5

    xendistar said: View Post
    My Daughter has a HP laptop with Windows 8.1 on it, the windows 10 upgrade offered her the upgrade but it is now asking for the product key but her laptop does not have a a sticker on the bottom of her laptop (yes it is a legit copy before anybody says anything). The Windows 8 install will be OEM so what option other than contacting HP what can she do??
    I'm confused.

    The Windows 10 free upgrade can't directly use a license key from any earlier version of Windows. The normal installation should be done as a full upgrade (keeping everything - files, settings, applications). If that is done over an activated qualifying version, Win 10 will be activated.

    I did mine using the Media Creation Tool rather than waiting for the "reserved" upgrade:

    Windows 10

    If memory serves (unlikely), I wasn't asked for a key.

    I was asked for a key when I clean installed on the same hardware later. The free upgrade doesn't provide one. I just skipped the key, and the installation activated online later. (That's how it is supposed to work.)
      My ComputerSystem Spec


  6. Posts : 5,007
    Windows 10 Pro X64 15063.138
       01 Aug 2015 #6

    I'd recommend using ShowkeyPlus. Great enhancements: Showkey - Windows 10 Forums
      My ComputersSystem Spec

  7.    01 Aug 2015 #7

    Incidentally, most PC makers use SLP. The key that a keyfinder shows won't be the one on the COA (certificate of authenticity).

    The COA sticker is sometimes hidden in the battery compartment, where it won't be damaged.
      My ComputerSystem Spec


 

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