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#1
Black screen after ‘preparing automatic repair.’
Hey. Yesterday my HP laptop finished updating to what I assume is the latest Windows 10 version. Everything was fine for a few hours until I shifted the pc and accidentally pulled the battery out, so it shut down suddenly. My laptop has a black ‘bar’ just below the screen that can be pulled out and pushed back in easily unless it is locked via a switch on the bottom, which it normally is. I pushed it back in, locked it, booted the computer back up.
What it does is as follows:
1) boots up to the HP logo and starts loading normally, but it takes much longer than usual, over three minutes maybe.
2) when it finally ‘loads’ it displays a message that it’s preparing auto repair. Loads for a minute or two before HP logo, message, and loading circle all disappear. There is no cursor or anything to indicate it’s doing something. I’ve left the black screen on its own for hours to see if it repairs itself but it won’t.
I’ve tried many tips for similar cases online but nothing works. Please help! Note that I made an account because of this issue so if there’s anything I shouldn’t be doing on this post I’ll be glad to fix it.
Last edited by abapsmoke; 03 Jun 2018 at 16:37. Reason: Changed title to be a bit more accurate.