Windows 10: Error 0x80070015 Solved

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  1.    22 May 2018 #1

    Error 0x80070015


    Help! After the transition from 1703 to 1804, there were such errors
    I have already tried dism and sfc. It's all good there.
    I tried to change the language of Windows to English, so that you would understand that on screenshots, but I can not, probably this error affected this
    P.S I do not know much English, but I'll try to understand you
    pp.s I'm sorry for the mistakes in creating a post, I just registered, and do not know all the rules of the forum
    Click image for larger version. 

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      My ComputerSystem Spec

  2. Bree's Avatar
    Posts : 8,578
    10 Home x64 (1803) (10 Pro on 2nd pc)
       22 May 2018 #2

    The first thing to try when you see an 0x80070015 error in windows update (as shown in your screenshot) is the Windows Update Troubleshooter.

    Troubleshoot Problems in Windows 10 with Troubleshooters
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  3.    22 May 2018 #3

    Did not help
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  4. Bree's Avatar
    Posts : 8,578
    10 Home x64 (1803) (10 Pro on 2nd pc)
       22 May 2018 #4

    eXtrem said: View Post
    Did not help
    Then you could try...

    Reset Windows Update in Windows 10

    Note: this will also clear your update history.
      My ComputersSystem Spec

  5.    22 May 2018 #5

    Bree said: View Post
    Then you could try...

    Reset Windows Update in Windows 10

    Note: this will also clear your update history.
    did not help, but 1 update could be installed
    Attached Thumbnails Attached Thumbnails 3.png  
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  6. Posts : 19,928
    windows 10 professional version 1607 build 14393.969 64 bit
       22 May 2018 #6

    1) Open administrative command prompt and type or copy and paste:
    2) sfc /scannow
    3) dism /online /cleanup-image /restorehealth
    4) chkdsk /scan
    5) systeminfo.exe
    6) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
    7) List the antivirus software products currently installed (always on and manual) and list the antivirus software products used in that past 6 months.

    Language - Add, Remove, and Change in Windows 10 | Windows 10 Tutorials
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  7.    22 May 2018 #7

    Screenshots doesn't help most of us (you will have to interpret some of it....) this is one of those new generic error codes (best described as "Something happened" OMG! ...which means it's probably UWP related..another reason I don't like this 'boxed'' app thing...
      My ComputerSystem Spec

  8.    22 May 2018 #8

    Superfly said: View Post
    Screenshots doesn't help most of us (you will have to interpret some of it....) this is one of those new generic error codes (best described as "Something happened" OMG! ...which means it's probably UWP related..another reason I don't like this 'boxed'' app thing...
    Click image for larger version. 

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  9.    22 May 2018 #9

    zbook said: View Post
    1) Open administrative command prompt and type or copy and paste:
    2) sfc /scannow
    3) dism /online /cleanup-image /restorehealth
    4) chkdsk /scan
    5) systeminfo.exe
    6) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
    Language - Add, Remove, and Change in Windows 10 | Windows 10 Tutorials
    Code:
    C:\WINDOWS\system32>dism /online /cleanup-image /restorehealth
    
    Deployment Image Servicing and Management tool
    Version: 10.0.17134.1
    
    Image Version: 10.0.17134.1
    
    [==========================100.0%==========================] The restore operation completed successfully.
    The operation completed successfully.
    
    C:\WINDOWS\system32>sfc /scannow
    
    Scanning of the system is started. This process may take some time.
    
    Start of the scan phase when scanning the system.
    Check 100% complete.
    
    Windows resource protection has not detected any integrity violations.
    
    C:\WINDOWS\system32>chkdsk /scan
    The type of the file system is NTFS.
    Volume label is Windows.
    
    Stage 1: Examining basic file system structure ...
      653568 file records processed.
    File verification completed.
      11471 large file records processed.
      0 bad file records processed.
    
    Stage 2: Examining file name linkage ...
      35396 reparse records processed.
      750498 index entries processed.
    Index verification completed.
      0 unindexed files scanned.
      0 unindexed files recovered to lost and found.
      35396 reparse records processed.
    
    Stage 3: Examining security descriptors ...
    Security descriptor verification completed.
      48466 data files processed.
    CHKDSK is verifying Usn Journal...
      40744336 USN bytes processed.
    Usn Journal verification completed.
    
    Windows has scanned the file system and found no problems.
    No further action is required.
    
      86456811 KB total disk space.
      71801884 KB in 277409 files.
        169128 KB in 48467 indexes.
             0 KB in bad sectors.
        770659 KB in use by the system.
         65536 KB occupied by the log file.
      13715140 KB available on disk.
    
          4096 bytes in each allocation unit.
      21614202 total allocation units on disk.
       3428785 allocation units available on disk.
    
    C:\WINDOWS\system32>systeminfo.exe
    
    Host Name:                 PC
    OS Name:                   Майкрософт Windows 10 Pro
    OS Version:                10.0.17134 N/A Build 17134
    OS Manufacturer:           Microsoft Corporation
    OS Configuration:          Standalone Workstation
    OS Build Type:             Multiprocessor Free
    Registered Owner:          Пользователь Windows
    Registered Organization:
    Product ID:                00330-80000-00000-AA808
    Original Install Date:     01.05.2018, 15:17:47
    System Boot Time:          22.05.2018, 22:59:37
    System Manufacturer:       ASUS
    System Model:              All Series
    System Type:               x64-based PC
    Processor(s):              1 Processor(s) Installed.
                               [01]: Intel64 Family 6 Model 60 Stepping 3 GenuineIntel ~3401 Mhz
    BIOS Version:              American Megatrends Inc. 2104, 28.10.2014
    Windows Directory:         C:\WINDOWS
    System Directory:          C:\WINDOWS\system32
    Boot Device:               \Device\HarddiskVolume1
    System Locale:             en-us;English (United States)
    Input Locale:              en-us;English (United States)
    Time Zone:                 (UTC+02:00) Helsinki, Kyiv, Riga, Sofia, Tallinn, Vilnius
    Total Physical Memory:     16*256 MB
    Available Physical Memory: 10*623 MB
    Virtual Memory: Max Size:  18*688 MB
    Virtual Memory: Available: 10*077 MB
    Virtual Memory: In Use:    8*611 MB
    Page File Location(s):     C:\pagefile.sys
    Domain:                    WORKGROUP
    Logon Server:              \\PC
    Hotfix(s):                 N/A
    Network Card(s):           2 NIC(s) Installed.
                               [01]: Realtek PCIe GBE Family Controller
                                     Connection Name: Ethernet 2
                                     DHCP Enabled:    Yes
                                     DHCP Server:     192.168.1.1
                                     IP address(es)
                                     [01]: 192.168.1.108
                                     [02]: fe80::51f:6f68:4177:fefd
                               [02]: Bluetooth Device (Personal Area Network)
                                     Connection Name: Сетевое подключение Bluetooth
                                     Status:          Media disconnected
    Hyper-V Requirements:      VM Monitor Mode Extensions: Yes
                               Virtualization Enabled In Firmware: Yes
                               Second Level Address Translation: Yes
                               Data Execution Prevention Available: Yes
    zbook said: View Post
    7) List the antivirus software products currently installed (always on and manual) and list the antivirus software products used in that past 6 months.
    Language - Add, Remove, and Change in Windows 10 | Windows 10 Tutorials
    2 years I use only Windows Defender
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  10. Posts : 19,928
    windows 10 professional version 1607 build 14393.969 64 bit
       22 May 2018 #10

    Go back and forth several times with the language settings/reboot to see if it can improve the English option.

    Language - Add, Remove, and Change in Windows 10 | Windows 10 Tutorials

    The event logs if in English may be useful.

    Run the BETA log collector and post a zip into this thread:
    https://www.tenforums.com/attachment...-v2-beta10.zip
    Use the text and images in this link in case there are problems running the beta log collector: (post #5)
    DM Log tool problem Solved - Windows 10 Forums
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