Windows 10: Update to Windows 10, Version 1803 kills Lenovo laptop

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  1.    22 May 2018 #21

    Did you update to 1803 via Windows Update? If so, I'm surprised the update went ahead if there was a known incompatibility.
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  2. Posts : 17
    Windows 10 Home 64-bit
    Thread Starter
       22 May 2018 #22

    Steve C said: View Post
    Did you update to 1803 via Windows Update? If so, I'm surprised the update went ahead if there was a known incompatibility.
    Yes, it was the "normal" Windows Update. I too was surprised -- or, rather, dismayed!
      My ComputerSystem Spec


  3. Posts : 17
    Windows 10 Home 64-bit
    Thread Starter
       22 May 2018 #23
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  4.    22 May 2018 #24

    Clintlgm said: View Post
    Seems the discussion was the sound card" Conexant chips" not the hard drive so you have lost me here unless you have an Intel SSD currently
    Sorry. I wanted to replace the HDD with an SSD anyway, so it would be convenient to just go ahead with that plan. Except I'm not sure what version of W10 x64 to install on the new drive. Then I'll just copy over the data from the old HDD.

    Right now I'd have to wipe and clean install Win10 (If I understand correctly) in order to fix the issue and I don't want to lose the data. So I might as well convert over to an SSD. I can pick up a 250GB Samsung 860 Evo for $80 or so right now. This laptop gets light use and the current 500GB HDD has well under 100 GB of files on it, so the 250GB SSD will be plenty for it. Or I could spend another $45 or so and get the 500GB version, but I think the 250GB will do fine.

    I did the same thing to my wife's Toshiba a few months ago and just cloned her old HDD to the new SSD. The laptop has NEW life and runs like a new one. I was actually surprised by the performance boost even though I've been using SSDs for years.
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  5.    22 May 2018 #25

    Steve C said: View Post
    Did you update to 1803 via Windows Update? If so, I'm surprised the update went ahead if there was a known incompatibility.
    Same here. Updated via Windows update. Next time it booted, I got the choose the language you wish to use option and none of the rescue options worked.
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  6. Posts : 17
    Windows 10 Home 64-bit
    Thread Starter
       23 May 2018 #26

    Well, I'm learning more than I ever wanted to know about Windows Updates. I just got off the phone with Justin from Microsoft. He was very helpful!


    It turns out that on 5/19 when I downloaded windows.iso from Microsoft, the ISO file included Update 1803. So that is what I have on my laptop right now, and it seems to be running fine. (I never thought to look at the Windows version.) The 1803 Update that is sitting in the update queue is just a cumulative update, not the big update. Will it crash my laptop again? There's only one way to find out, I suppose. I might add that I had Avast AV software when 1803 crashed the laptop. I have not reinstalled it yet.


    Older versions of Windows ISO files can be obtained at this website (which may be prudent until 1803 gets straightened out):
    TechBench by WZT (v4.1.1)


    Instructions for disabling future updates can be found here:
    Enable or Disable Windows Update Automatic Updates in Windows 10 | Windows 10 Tutorials


    That's all I have for now.
    Craig

    (also posted this in the related thread in answers.microsoft.com)
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  7.    23 May 2018 #27

    I talked to Microsoft yesterday and they told me the update had a bug. No kidding? Lol. They're supposedly working on it.

    Kinda reminds me of the bug the crept into CCleaner sometime back that wiped my data file for the Mozilla Thunderbird email client. I never did recover that data (thought I had it backed up too). I think they said, "Oops," or words to that effect. Sigh.
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  8. Clintlgm's Avatar
    Posts : 815
    Win 10 pro Upgraded from 8.1
       23 May 2018 #28

    speedlever said: View Post
    I talked to Microsoft yesterday and they told me the update had a bug. No kidding? Lol. They're supposedly working on it.

    Kinda reminds me of the bug the crept into CCleaner sometime back that wiped my data file for the Mozilla Thunderbird email client. I never did recover that data (thought I had it backed up too). I think they said, "Oops," or words to that effect. Sigh.
    Macrium Reflect never fails Image or file and folder backups never fail. I haven't lost any data since I switched back in 2012
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  9.    23 May 2018 #29

    I've used Macrium Reflect to clone drives before. I've never explored the backup option.
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  10.    24 May 2018 #30

    To update this thread, I created a bootable USB drive using Rufus and installed the Win 10 x64 ISO on it. First time I set up the USB drive with MBR but that didn't work. Next time I redid the USB drive and used GPT. When I inserted the USB drive into the Z580 and started it up, it went right to the USB drive and began the install. I didn't realize the old Z580 was UEFI and not BIOS... or however that works.

    Regardless, using GPT was the key to getting the Z580 to install from the bootable USB drive.
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