Windows 10: How to see my activated devices in my Microsoft account? Solved

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  1.    23 May 2018 #11

    I'm using BitDefender Internet Security (has been using this for some years).
    One of the PC is a new-installed Windows 10 1803, and it shows the same page as above, with absolutely NO tweaking around services and other stuf. It activated OK though, so MS do know my digital license, at least for this one PC.
      My ComputerSystem Spec

  2.    23 May 2018 #12

    Ok, just eliminating things I think might cause it. Many people tweak their systems to death trying make it work / look like Windows 7 etc. Or stop services in a vein attempt to speed it up etc. For what ever reason "none" of your PC's are showing up there, that makes me think it might be a third party utility causing it, thus my questions.
    Where did you get your install media?
      My ComputerSystem Spec

  3.    23 May 2018 #13

    Install media is from here: https://www.microsoft.com/da-dk/soft...load/windows10
    It was just after my activation-problem (described in OP) that I become aware of the missing devices in my account list. The only time I have seen both devices on that page is when I used the Activation troubleshooter. Since then the list has been empty
      My ComputerSystem Spec

  4. slicendice's Avatar
    Posts : 3,433
    Windows 10 Pro x64 v1803 Build 17134.228 (Branch: RS4 Release Preview)
       23 May 2018 #14

    I see my 2 Laptops, 2 VMs, Xbox and even my 2 Android mobile phones, I've linked to my MS account/devices. Everything is working exactly how it should. If, I now install a VM and then link it to my MS account, it will be seen there instantly. I've tested this multiple times without any issues.

    What the OP is experiencing is very odd. Makes no sense to me. Unless Bitdefender is blocking something... I've had some issues with BD before. It's sometimes a bit too good at what it's supposed to do. :)
      My ComputersSystem Spec

  5.    23 May 2018 #15

    Burgurne said: View Post
    Install media is from here: https://www.microsoft.com/da-dk/soft...load/windows10
    It was just after my activation-problem (described in OP) that I become aware of the missing devices in my account list. The only time I have seen both devices on that page is when I used the Activation troubleshooter. Since then the list has been empty
    Ok, just wanted to be sure it was from a reliable source. I don't have any other ideas at this time.
      My ComputerSystem Spec

  6.    23 May 2018 #16

    Did you by chance turn off telemetry? If yes, try setting it back to defaults.
      My ComputerSystem Spec

  7.    23 May 2018 #17

    Microsoft has now done "something" to my account. I received a message from Microsoft support that I would have to use 2 factor login, PC and my phone, as if I had forgotten my password. Once logged in, I should make a new password, and after that logging in with both my devices with the new password.
    It worked, and now I can see both my devices on the list. But I still don't know what I did wrong ... nevermind now it is working again
      My ComputerSystem Spec

  8.    23 May 2018 #18

    At least its working. I had to do something similar after changing my e-mail on my Microsoft account.
      My ComputerSystem Spec


 
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